Sprint Finalizes 'Bill Shock' Notification Service
Sprint today rolled out a notification service in order to prevent customers from being "shocked" by their monthly bill. The notifications, which the Federal Communications Commission mandated be in place by April 17, will provide customers with text- or email-based warnings when they reach certain usage levels for voice minutes, text messages, and data usage. For example, customers who have limited voice plans will receive alerts when their plan reaches 85% of the monthly allotment and a second alert when their plan reaches 100% of the monthly allotment. The same thresholds will be applied to text messages. As for mobile data, customers will be notified when their usage reaches 75%, 90%, and 100% of their monthly allotment, with additional warnings for each 20% by which they exceeds the monthly limit. Sprint, however, maintains that since the bulk of its subscribers use its Monthly Unlimited plans, these warnings are not necessary for the majority of its customers.
One should be able to use common-sense instead of needing a notification. Sure its a convenience.
One subscribes to a limited allotment hence the word limited.
What next? A notification electroshock therapy appointments?
If you're signed up for a service that bills you, you shouldn't need a reminder to tell you how much your bill is going to be.
Now I can get it being a convenience thing, but having it be instated by the FCC that it...
SHOCK AND AWE!!