printed June 19, 2013
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Review: Samsung Galaxy Rugby Pro for AT&T

Form Performance Basics Extras Wrap Up Comments 4

As far as rugged smartphones go, the Samsung Galaxy Rugby Pro is a fine device. Nearly every feature works well, though there are a few notable exceptions.

The hardware is pleasantly functional and easy to use. It looks decent and doesn't come off like a brick. You probably can't run over it with a tank, but it is tough enough to survive a fair amount of abuse. The screen is decent, the performance on AT&T's network is excellent, and the battery life should be enough for most people.

The software, user interface, and most applications work flawlessly. Samsung has done a good job of refining TouchWiz over the years and the Rugby Pro offers a flexible platform for customizing its behavior.

The real failing of the Rugby Pro is not the awkward ePTT software, but the poor volume of the speakers. I tested two separate devices, so I can't write the problem off as something specific to my review unit. If there's one thing a PTT device needs to deliver, it's Judas Priest-like volume from both the earpiece and speakerphone. The Rugby Pro is simply not loud enough.