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More Complaints Filed With FCC Last Year

Article Comments  100+

Mar 29, 2005, 5:14 PM   by (staff)

The number of wireless subscriber complaints filed with the FCC went up almost 38% from 2003 to 2004. The Consumers Union (the organization responsible for Consumer Reports) compiled all the data. Cingular, when combined with AT&T Wireless because of the Fall merger, received the worst feedback of 289 complaints per million subscribers. Cellular One scored nearly as poorly as Cingular. T-Mobile, which has won J.D. Power's customer satisfaction survey the past few years, was third from the bottom at about 180 complaints per million. Of the national carriers, Verizon scored best with only 76 complaints per million, however U.S.Cellular took top honors with 39 per million.

more info at Consumers Union »
more info at Wireless Week »

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Subject Author Date
Why are GSM providers worse than CDMA providers? dmevis Mar 29, 2005, 9:54 PM
oh no cingular silvabullit Mar 30, 2005, 7:52 PM
U.S. Cellular Badibada Mar 29, 2005, 8:20 PM
Cingular Named "Carrier of the Year" by Wireless Week nitroxeno Mar 30, 2005, 9:52 AM
The truth about Consumer Reports. C > VZW hot_md_guy Mar 30, 2005, 12:06 PM
Not Suprised by VZW's Impressive Numbers edwcarter Mar 31, 2005, 1:42 AM
The overall increase is surprising bonovox Mar 29, 2005, 6:50 PM
Fatality! Zaniphan Mar 29, 2005, 5:21 PM
  • Re: Fatality! by coldsteel   Mar 29, 2005, 5:31 PM
  • Bunk! by muchdrama   Mar 29, 2005, 9:42 PM
    • Re: Bunk! by jwbass1985   Mar 30, 2005, 9:16 AM
      • Re: Bunk! by Xzavier21   Mar 30, 2005, 2:09 PM
        • Re: Bunk! by jwbass1985   Mar 30, 2005, 10:13 PM
            (more replies...)
      • Re: Bunk! by lordrevan05   Mar 30, 2005, 2:19 PM
      • Re: Bunk! by justpeachy   Mar 30, 2005, 6:18 PM
    • Re: Bunk! by SPCSVZWJeff   Mar 30, 2005, 11:48 AM
      • Re: Bunk! by muchdrama   Mar 30, 2005, 4:01 PM
        • Re: Bunk! by SPCSVZWJeff   Mar 30, 2005, 6:01 PM
  • Re: Fatality! by Xzavier21   Mar 30, 2005, 1:28 PM
this is pathetic temp Mar 30, 2005, 9:15 AM
Whatever carrier you are with.... mmcnier Mar 30, 2005, 12:33 PM
Cingular / AT&TWS goldenkidx Mar 30, 2005, 2:41 PM
Two Thoughts bolthead Mar 30, 2005, 12:10 PM
ahah! zaakir Mar 30, 2005, 10:15 AM
  • Re: ahah! by nitroxeno   Mar 30, 2005, 10:18 AM
    • Re: ahah! by zaakir   Mar 30, 2005, 12:04 PM
    • Re: ahah! by Xzavier21   Mar 30, 2005, 12:26 PM
who cares? mycool Mar 29, 2005, 10:54 PM
What About SPRINT Chase me Mar 29, 2005, 6:27 PM
 
 
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