FCC Socks AT&T with $700,000 Fine Over Data Plans
Nov 6, 2012, 7:52 PM by Eric M. Zeman
The Federal Communications Commission today announced that AT&T has agreed to pay a $700,000 fine in order to settle complaints that it switched certain customers from their grandfathered pay-as-you-go data plans even though AT&T promised some customers they could keep those plans. AT&T will also pay approximately $25 to $30 per month per customer affected to those who were improperly switched. According to the FCC, AT&T began transferring customers away from the pay-as-you-go data plans in November 2009 after it changed its policy regarding mandatory smartphone plans for new customers. The FCC launched its investigation following consumer complaints about AT&T's actions. In addition to the fine and restitution, AT&T also agreed to a compliance plan, whereby it will better notify its customers, train its personnel, continue to search for improperly switched customers, and occasionally report to the FCC.
AD
Comments
| Subject | Author | Date |
| How does one join this class action? | bones boy |
|
| Those automated changes | T Bone |
|
| And how much of that is going to the customers ? | imapolymorph |
|
| Pay Attention Verizon | Jarahawk |
|
|
||
This forum is closed.
