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FCC Socks AT&T with $700,000 Fine Over Data Plans

Article Comments  6  

Nov 6, 2012, 7:52 PM   by Eric M. Zeman

The Federal Communications Commission today announced that AT&T has agreed to pay a $700,000 fine in order to settle complaints that it switched certain customers from their grandfathered pay-as-you-go data plans even though AT&T promised some customers they could keep those plans. AT&T will also pay approximately $25 to $30 per month per customer affected to those who were improperly switched. According to the FCC, AT&T began transferring customers away from the pay-as-you-go data plans in November 2009 after it changed its policy regarding mandatory smartphone plans for new customers. The FCC launched its investigation following consumer complaints about AT&T's actions. In addition to the fine and restitution, AT&T also agreed to a compliance plan, whereby it will better notify its customers, train its personnel, continue to search for improperly switched customers, and occasionally report to the FCC.

more info at FCC »

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Subject Author Date
How does one join this class action? bones boy Nov 7, 2012, 2:45 PM
Those automated changes T Bone Nov 7, 2012, 11:30 AM
And how much of that is going to the customers ? imapolymorph Nov 6, 2012, 8:40 PM
Pay Attention Verizon Jarahawk Nov 6, 2012, 8:51 PM
 
 
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