Sprint Fires Up LTE Near Chicago and Other Markets
Sprint today announced that its LTE 4G network is now live in a handful of new markets around the country. Sprint customers in Hutchinson and McPherson, Kan.; New Bedford/Fall River, Mass.; Wichita Falls, Texas; as well as many Chicago-area suburbs can all use Sprint's high-speed 4G network with compatible hardware. According to Sprint, its LTE 4G network is now available in a total of 32 markets. Service is downtown Chicago is forthcoming.
Atlanta, Ga.; Athens, Ga.; Baltimore, Md.; Barnstable-Hyannis/Mid-Cape, Mass.; Calhoun, Ga.; Carrollton, Ga.; Chicago-Naperville-Joliet, Ill.; Gainesville, Ga.; Dallas; Fort Worth, Texas; Gary, Ind.; Granbury-Hood County, Texas; Houston; Huntsville, Texas; Hutchinson, Kan.; Lawrence, Kan.; Kankakee/Bradley/Bourbonnais, Ill.; Kansas City, Mo.-Kan.; McPherson, Kan.; Manhattan/Junction City, Kan.; New Bedford/Fall River, Mass.; Newnan, Ga.; Rockford, Ill.; Rome, Ga.; San Antonio, Texas; Sedalia, Mo.; St. Joseph, Mo.-Kan.; Topeka, Kan.; Waco, Texas; Waukegan-Lake County, Ill.; Wichita, Kan.; Wichita Falls, Texas.
To be fair...
Took You Long Enough!
Your employees from all lines of business were told to pacify customers with a knowingly moving target date for estimated time of relief or resolution.
Your network tools that did not accurately identify the customers real life in field experience were taken as gospel chapter and verse by agents and cannot be disputed by the customer. If the customer protest the network tool's results the customer is told it is an equipment issue and they need to take their device to the store to get them off the phone and waste the customers time when the rep knows fully well that the issue is a network issue that won't truly be resolved any tim...