AT&T Chopping Device Return Policy to 14 Days
Starting October 7, customers who purchase new devices from AT&T will have only 14 days to return them without incurring any penalties. Consumers who purchase devices before October 7 have 30 days to return them. "AT&T has updated its device return policy. Consumer customers will have 14 days to return a device for any reason and cancel service without paying an Early Termination Fee," said AT&T to Phone Scoop in an email. "While this begins on October 7, AT&T customers will continue to have the option to update their voice and data plans at any time." This policy change won't affect select AT&T business customers, who will still have 30 days to return their devices and cancel their service.
Sprint Offering to Cover All Costs for Switchers
Sprint today launched a new effort to sway consumers to give up their current carrier in favor of Sprint with a promise to reimburse them for all the costs associated with switching. Sprint said it will cover the early termination fees and the remaining installments on phone payment plans for anyone who ports their number to Sprint.
Sprint Rolls Out 30-Day Risk-Free Test Drive
Sprint today said it will allow customers to test its network and service for 30 days with a satisfaction guarantee. Customers who aren't satisfied with their service can seek a full refund of all device and service fees up to 30 days after the point of inception.
Cricket to Let Customers Pay for Phones Over Time
Cricket Wireless today announced a series of payment plans it says will help customers get the phone they want while breaking down the costs over time. The first option for those with good credit is a straight up 24-month loan.
Google's Project Fi Pushes Back Moto X4 Deliveries
Google's Project Fi has informed some customers via email that their Motorola Moto X4 handsets won't arrive when initially expected. Google says Motorola ran into production delays with the phone, which means the first wave of deliveries will be delayed.
Why The AT&T - T-Mobile Deal Fall Through Was Good
Seeing as how returning a purchased phone--