AT&T Chopping Device Return Policy to 14 Days
Starting October 7, customers who purchase new devices from AT&T will have only 14 days to return them without incurring any penalties. Consumers who purchase devices before October 7 have 30 days to return them. "AT&T has updated its device return policy. Consumer customers will have 14 days to return a device for any reason and cancel service without paying an Early Termination Fee," said AT&T to Phone Scoop in an email. "While this begins on October 7, AT&T customers will continue to have the option to update their voice and data plans at any time." This policy change won't affect select AT&T business customers, who will still have 30 days to return their devices and cancel their service.
Sprint Revives 30-Day Risk-Free Trial
Sprint today said customers will once again be able to test drive its network and services for a period of 30 days with no risk. The move appears to be a response to T-Mobile's recently announced one-week trial, which lets potential customers try an Apple iPhone 5s on T-Mobile's network for one week for free.
T-Mobile to Let Customers Test Drive Network for Free
T-Mobile today announced a new program called Test Drive that will allow potential customers to use its network for seven days at no cost. Customers will be able to sign up beginning June 23, and will receive an Apple iPhone 5s in the mail with unlimited T-Mobile service for a period of seven days.
RadioShack No Contract, Spot Mobile to Cancel Services
Two low-cost providers, RadioShack No Contract and Spot Mobile, have decided to call it quits. RadioShack didn't operate a traditional MVNO, but branded and resold Cricket Wireless' service as its own.
Sprint Offering to Cover All Costs for Switchers
Sprint today launched a new effort to sway consumers to give up their current carrier in favor of Sprint with a promise to reimburse them for all the costs associated with switching. Sprint said it will cover the early termination fees and the remaining installments on phone payment plans for anyone who ports their number to Sprint.
Sprint Rolls Out 30-Day Risk-Free Test Drive
Sprint today said it will allow customers to test its network and service for 30 days with a satisfaction guarantee. Customers who aren't satisfied with their service can seek a full refund of all device and service fees up to 30 days after the point of inception.
Why The AT&T - T-Mobile Deal Fall Through Was Good
Seeing as how returning a purchased phone--