RIM Fixes Outage, Apologizes to Customers
Research In Motion has resolved the problem that caused a service outage in parts of Europe and Africa today. CEO Thorsten Heins issued a statement apologizing for the service interruption. "The BlackBerry service is now fully restored and I can report that no data or messages were lost," he said. "Up to 6% of our user base may have been impacted. Preliminary analysis suggests that those customers may have experienced a maximum delay of 3 hours in the delivery and reception of their messages. We are conducting a full technical analysis of this quality of service issue and will report as soon as it concludes." This service interruption lasted only several hours and was limited to Europe and Africa, unlike a worldwide outage that took place in October 2011 that lasted for several days.
Netflix Adds Cell Data Controls to Android, iOS Apps
Netflix has given users of its Android and iOS mobile apps control over how much cellular data the apps use. Netflix subscribers can opt to stream video only over WiFi, or at varying degrees of quality to limit data consumption.
FCC to Investigate AT&T 911 Outage
FCC Chairman Ajit Pai said the agency will investigate a recent issue on AT&T's mobile network that prevented some 911 calls from going through. The issue occurred Wednesday evening over a period of several hours.
AT&T Landline Issue Halts Southeast Wireless Networks
AT&T said a problem with its wireline network was to blame for spotty cellular coverage in portions of Alabama, Indiana, Kentucky, and Tennessee this evening. AT&T, Sprint, T-Mobile, and Verizon Wireless customers in those four states reported connectivity issues starting in the late afternoon.
Sprint Adds 36 Countries to Open World Roaming Program
Sprint today added a significant number of new countries, cities, and city-states to its Open World global roaming plan. The program kicked off last year with initial support for Canada, Mexico, and a handful of Latin American countries and later added a wide range of islands throughout the Caribbean.
Sprint Rolls Out 30-Day Risk-Free Test Drive
Sprint today said it will allow customers to test its network and service for 30 days with a satisfaction guarantee. Customers who aren't satisfied with their service can seek a full refund of all device and service fees up to 30 days after the point of inception.
Apple just had another major outage again recently with iCloud and it AGAIN apologized to their customers
While we are on the topic of poor tasteless joke...