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RIM Fixes Outage, Apologizes to Customers

Article Comments  2  

Sep 21, 2012, 11:33 AM   by Eric M. Zeman   @phonescooper

Research In Motion has resolved the problem that caused a service outage in parts of Europe and Africa today. CEO Thorsten Heins issued a statement apologizing for the service interruption. "The BlackBerry service is now fully restored and I can report that no data or messages were lost," he said. "Up to 6% of our user base may have been impacted. Preliminary analysis suggests that those customers may have experienced a maximum delay of 3 hours in the delivery and reception of their messages. We are conducting a full technical analysis of this quality of service issue and will report as soon as it concludes." This service interruption lasted only several hours and was limited to Europe and Africa, unlike a worldwide outage that took place in October 2011 that lasted for several days.

from RIM



This forum is closed.

This forum is closed.


Sep 23, 2012, 10:02 PM


You, my friend would never survive as a standup comedian. Your material is too old Rolling Eyes

Apple just had another major outage again recently with iCloud and it AGAIN apologized to their customers

While we are on the topic of poor tasteless joke...
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