Sprint Direct Connect Service Experiencing Trouble
Sprint today indicated that some of its Direct Connect subscribers may not have access to the push-to-talk service. In a statement emailed to Phone Scoop, a Sprint spokesperson said, "Due to a temporary equipment disruption, some Sprint Direct Connect customers may be experiencing an interruption in their push-to-talk services. Our network engineers are aggressively working on the situation and we hope to have service fully restored as soon as possible. We apologize for any inconvenience this might be causing our customers at this time." Sprint did not say how many customers are being affected by the issue, nor when the issue may be resolved. The Direct Connect service uses CDMA-based technology to power walkie-talkie conversations. It is replacing the outgoing iDEN PTT network, which will be fully discontinued by June 2013.
Sprint Likely Switch from Qualcomm to Kodiak for PTT Services
Sprint is on the verge of offering a new version of its push-to-talk service, according to the company's web site. Direct Connect Plus, when it becomes available, will allow "a wide selection of feature phones, smartphones, and tablets" to make PTT calls via 3G, 4G LTE, and WiFi.
Sprint to Perform House Calls with 'Direct 2 You' Service
Sprint today announced a new service called Direct 2 You, wherein a Sprint technician will bring the store experience to customers who purchase a new phone. According to Sprint, some customers prefer to shop from home, but are uncomfortable setting up their new device on their own.
Sprint's Direct 2 You Reaches Dallas, DC, Detroit, Tampa
Sprint today expanded its Direct 2 You service to Dallas, D.C., Detroit, and Tampa. The service is live in these cities and a number of smaller cities and towns in the surrounding areas.
Sprint's Direct 2 You Launches in More Cities
Sprint today made good on its May promise to bring Direct 2 You to New York, Denver, Los Angeles, and San Francisco. The service is now live in these cities and a number of smaller cities and towns in the surrounding metro areas.
Good luck with that LTE stuff on Sprint.