Sprint CEO: We Want to Be the Good Guys
Sprint is making strategic business decisions specifically to differentiate itself from its competitors in a positive way, according to CEO Dan Hesse. Hesse believes that some of the changes being made by other providers, such as AT&T and Verizon Wireless, are not popular with customers. Sprint will not make similar missteps, said Hesse. For example, Hesse pointed out that Sprint will not implement tiered or shared data plans and will continue to offer unlimited data because that's what Sprint believes is the best thing to do for its customers. At the end of the day, "Who are we?" Hesse posed. "We're the good guys." Hesse believes this and other initiatives, such as its environmental programs, and safety and security apps and services, will help set it apart from other players in the market in a meaningful way that will be attractive to consumers and lead to long-term growth for the company.
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I feel bad for Sprint
They got a bunch of useless spectrum, brought a bunch of low-rent customers to Sprint stores (from 2006 to 2010 almost every time I went to a Sprint store someone was being arrested over a billing dispute or credit deposit fee), and are stuck with a '4G' network so damn slow it makes AT&T's perpetually clogged 3G ...
As I see it the names Sprint and even At&t have a bad following. ...
Dan Hesse wants to maintain unlimited data plans for Sprint customers, and this is the forum's response?
I never cease to be amazed by the moronic babblings of uninformed, teenie-boppers who invade these forums to do nothing other than concoct negative spin over positive things a carrier is doing.
If they offer better coverage, they say it's bigger but not better. If they offer cheaper prices, they say it's because the service isn't as good. If they say they placed high in a survey, they claim that all surveys are bs. On and on they go.
Hey, here's a nickle's worth of free advice: the next time some carrier is doing something good but you don't care because you don't like them, ignore that post and enjoy the carrier ...
Seems like Sprint has given up chasing #1
Captain Ahash said:
and is content with trying to carve a niche for themselves. I think it's a far better business plan.
Exactly right, I retailed sprint for the better part of 3 years, and watched as the custoemrs ...
That, to me, is the difference maker. Why should I or anyone wait for 4G/LTE (wait y...
But I think customers want their service to work. Although I recently witnessed an VZW rep in the store explaining to a gal who was complaining about how her bill had gone up. The rep told her "You get what you pay for, we're the best and you're paying for it."
I was a little surprised at that. So "The good guys" may get some defectors but when TMO is now faster than you. Don't expect them to coming to Sprint in droves.
I think it would be a good thing if Sprint gave Verizon & AT&T some problems.
It's nice to...
What a joke
LOL @ "We Want to Be the Good Guys"