Nuance's Nina to Add Voice-Powered Service to Apps
Nuance Communications today announced Nina, a new voice-based virtual assistant technology that can be added to Android and iOS apps. The purpose behind Nina is to allow developers to provide an on-device customer service "representative" so app owners/users can self service directly on their device. Nina includes speech recognition, text-to-speech, voice biometrics, and natural language understanding technology that is based in the cloud. Device owners having trouble with their app or service can fire up the Nina virtual assistant and speak with the app and back-end support systems over the internet to resolve any performance issues they might be experiencing. Nuance is offering the technology to app developers, and has both a software developer kit and several application programming interfaces ready for developers to use. Nina will first be available in the U.S, U.K., and Australia, and will expand to other markets/languages over time.
Google Endows Assistant with More App Smarts
Google today announced a comprehensive update to the Google Assistant. Most of the changes are meant for developers, but everyone will benefit from Assistant's improved ability to interact with third-party applications.
Google's Voice Assistant Now Works with Some Chat Apps
Google today extended the voice capabilities of its Google Search app by allowing it to interact with third-party messaging apps. People can now issue commands such as "Ok Google, send a WhatsApp message" to initiate and dictate messages in a handful of popular messaging apps.
Google's Speech-to-Text App Gains New Powers
Google recently updated its Text-to-Speech app for Android devices and gave the tool a handful of new features. The app adds support for Bengali, Danish, English, Finnish, Hungarian, Norwegian, and Mandarin.
Google Assistant On Smartphones Now Responds to 'Hey Google'
Google has updated its voice-based assistant on Android smartphones to respond to a new catchphrase. In order to activate Google Assistant by voice, smartphone owners have until now needed to speak the "Okay Google" catchphrase.