Best Buy Confirms It's Disconnecting Best Buy Connect
Best Buy today said that it will suspend its Best Buy Connect mobile broadband service starting June 20. Its existing customer base, which numbers about 11,000 subscribers, will be given the opportunity to transfer their service to another provider. "We have decided to exit this business after re-evaluating the priorities of the newly formed Connectivity Business Group, determining that we can achieve greater growth and customer satisfaction by delivering mobile broadband support in ways other than an exclusive Best Buy branded service," a Best Buy spokesperson confirmed to AllThingsD. The service was launched in 2010. Best Buy will waive early termination fees and offer gift cards to customers.
T-Mobile Using Apple Business Chat to Bring Customer Service to iMessage
T-Mobile today said its iPhone customers can use the new Apple Business Chat feature to converse directly with T-Mobile customer service representatives. Apple Business Chat is a tool added via iOS 11.3, which Apple distributed to iOS devices last month.
T-Mobile Rolls Out Buy-One, Get-One Offer for Samsung Galaxy S8 and LG G6
T-Mobile said shoppers will be able to score a free Samsung Galaxy S8 or S8+, or LG G6 or V20 (pictured) through a new buy-one, get-one offer that kicks off June 16. Existing T-Mobile customers need to buy both phones on an installment plan and subscribe to an unlimited data service plan in order to qualify.
Samsung Releases Pink Gold Galaxy S7 and Galaxy S7 Edge
Samsung today announced a pink gold version of the Galaxy S7 and S7 Edge. The new color will be available only at Best Buy stores in the U.S.
Best Buy to Shutter 250 Mobile-Focused Stores
Best Buy will close 250 of its small store stores, which are mostly located in malls and focus on selling mobile devices. "The mobile phone business has matured, margins have compressed and the cost of operations in our mobile standalone stores is higher than in our big box stores," said Best Buy in a memo seen by Reuters.