HTC Looking Into One S Chipping Problem, Offering Replacements
HTC said that it is examining reports of One S units suffering from chips to the micro-arc oxidized finish. The company said in a statement, "The finish on the One S was laboratory tested as being at a hardness similar to ceramic. While that's hard, it doesn't mean it's impossible to damage. Regardless, HTC takes quality very seriously and are providing all customers with an immediate fix and we are implementing some small changes to ensure customers do not experience this issue in the future." The company is offering owners of affected units replacement devices if they return them within the first 30 days of ownership. The One S has yet to launch in the U.S., but it is going to be sold by T-Mobile USA in the coming weeks. It's unclear of the T-Mobile variant will suffer from the same issue.
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