Nokia Says Software Fix On the Way for Lumia 900
Nokia today confirmed to AllThingsD that a memory management problem is preventing a limited number of Lumia 900 smartphones from properly accessing ATT's cellular network. According to Nokia's North American chief Chris Weber, the problem is software related and not associated with the 900's hardware or ATT's network. Nokia has prepared a fix that will be distributed to 900s that have been purchased by customers, though it is also manufacturing new devices with the softare fix already loaded. Owners of the 900 may exchange their device if it is experiencing trouble accessing ATT's network. Nokia is also offering a $100 rebate to all 900 owners, even if they aren't having any issues with the phone. The credit is being made available for all Lumias sold through April 21. "We’re already manufacturing devices with the new software," Weber said. "Those are being shipped to AT&T stores. The customer always comes first and I think we’re showing it here."
"Rebate" is a $100 bill credit
The $100 bill credit will post on your next bill cycle. No "predpaid debit cards" or paperwork or phone calls. Just buy one through 4/21 and you're good!
The update is slated for the 16th, but only a small percentage of the handsets are experiencing this issue. If you are in fact experiencing the problem, take it back to your store and get a new one. Boom. Done.
How do I get my rebate?
BIGGEST PHONE LAUNCH THIS YEAR AND NOW THIS?
They are DEFINATELY putting the customer first with this offer. Who cares if this is their flagship device, or that they are having problems?
I wish this phone was on my carrier I would switch to it in a heatbeat.