HTC Shuttering HTCSense.com
HTC today began notifying customers via email that it intends to cease offering its user back-up service at HTCSense.com. The service will officially close April 30. HTC recommends that customers log in to their account and download their data before the service halts operations. In a statement emailed to PhoneScoop, HTC representative Jeff Gordon said, "This is in response to customer feedback, and HTC is working to improve our services to provide a more enhanced customer experience. What that enhanced customer experience looks like is yet to be announced."
Hands-On with the HTC 10
HTC showed off its 2016 flagship smartphone today. The HTC 10 takes all the characteristics we've come to appreciate in HTC and amps them up.
Review: HTC Bolt for Sprint
HTC's Bolt for Sprint is a larger, more grown-up version of the HTC 10. It pairs HTC's high-quality hardware with Android 7 Nougat and Sense UI for a flexible, powerful combo.
Verizon to Kick Off HTC 10 Preorders April 29
Verizon Wireless today said it will begin accepting preorders for the HTC 10 on April 29. Verizon expects the phone to launch in early May and has not yet provided pricing details for the phone.
HTC Cuts the 10's Price By $100 for US Shoppers
HTC has dropped the price of the HTC 10 for the rest of the month. The phone now costs $599 when purchased from HTC's web site, a cut of $100.
That'll win over customers!
People shell out a lot of money for a smartphone + contract. It's like, $200.00 + $1k a year, for two years. So they expect that there's some arrangement that they won't be totally left in the dark after the 30 days or so they can no longer return the phone.
So see, when you announce a new feature and make it a selling point, at the very minimum you should continue support for it. Actually, you really should keep improving on it, and make those improvements available to the device for the lifecycle of it (about 2 years.)
See, contrast this to Apple, who made "Find my iPhone" - the same service you're killing no - available to every iOS 5 user, on devices 3 years old. See, this is why Apple's customer ...