AT&T Ups Throttling Threshold to 3GB
AT&T today reacted to customer dissatisfaction regarding its network management and data usage policies by changing the threshold at which it will throttle customers. Last year, AT&T said that it would throttle the data of its heaviest 5% of users. The amount of monthly data consumed by those users is approximately 2GB. Customers who have unlimited data plans were seeing their data speeds throttled once they reached that threshold. Now, AT&T said it will not throttle the data of its 3G unlimited data plan customers until they reach 3GB of data usage in one billing cycle. They will be warned when they approach the limit, and throttled for the remainder of the billing cycle if they exceed it. The next time customers exceed 3GB in a month, their speeds will be reduced without a text message warning. For customers with LTE 4G phones, the throttling threshold is 5GB, and the same terms apply.
I would feel better if
That said, 3GB is still low. I've used between 4-5 GB/mo ever since I got my iPhone. When I signed this contract, there was nothing wrong with 4-5GB, now there is.
If you are an unlimited customer, you have had that for probably over 2 years.
If you are talking about the contract related to the phone, that is a different animal and has nothi...
When you signed your contract most users were not using as much data as they are *today*, but with data usage increasing 2000% in metro NYC and SF a...
Here is the article AT&T reffers to in regards to customer's initial outcry about the policy.
NEW YORK (AP) — Mike Trang likes to use his iPhone 4 as a GPS device, helping him get around in his job. Now and then, his younger cousins get ahold of it, and play some YouTube videos and games.
But in the past few weeks, there has been none of that, because AT&T Inc. put a virtual wheel clamp on his phone. Web pages wouldn't load and maps wouldn't render. Forget about YouTube videos — Trang's data speeds were reduced to dial-up levels.
"It basically makes my phone useless," said Trang, an Orange County, Calif. property manager.
The reason: AT&T considers Trang to be among the top 5 percent of the heaviest cellular data users in his area. Under a new policy, AT&T has started cutting the...
"They just guaranteed the highway. They didn't guarantee the speed limit,"
The fact of the matter is, if you review the terms and conditions of the contract, not only do they not guarantee speed, they also state c...
Why so negative?
Providing infinite data costs a lot of money. AT&T is expected to maintain a certain profit margin and it cannot do so with rising costs. Therefore, it must cut costs in any way it can. Plus, the overages on extra GBs on the limited plans are lucrative, I'm sure.
Sprint remains the only carrier to not throttle its users, but that will change soon enough. Either that, or they will increase their premium. I'm also curious to see what Verizon has in store for us with their family data plans. The next few years will be quite interestin...
Dey Terkuh Jobes said:
Sprint remains the only carrier to not throttle its users, but that will change soon enough. Either that, or they will increase it.
Sprint is committed to providing their subscribers an UNL...
Dey Terkuh Jobes said:
that will change soon enough
I hear a lot of that speculation but its just that, speculation. If you look at the history of decision making made by Hesse as CEO, you'll know that he likes bil...
Unlimited is Unlimited
Although At&t has an iron clad protection against class actions lawsuits built into their terms and conditions. One man successfully SUED BIG BLUE and won an $850 claim. (big blue is currently appealing this) ... All because of at&t throttleing practices on their estimated 17 million "unlimited data" subscribers .
But based on that precedent if the perfect storm were to hit AT&T where all 17 million subscribers followed suit that would be approximately $14.5 BILLION. That would send a huge messgae to big blue and if there was a mass exodus as a...
UNLIMITED IS UNLIMITED
Each and every one of those who still have an unlimited plan can leave any time they wish.
If they have a contract that has penalties involved, that contract was for a 'new shiny thing' and ha...
Sympathy for the Devil
They are overpriced, that's why I don't have them as a carrier and this is my choice as with any other consumer.
Their network network coverage is insufficient for my primary places of usage and this is fine as coverage is regional as well as peoples opinions of their coverage for example if I lived in NYC I would HATE it but I would have to go Verizon even though they are the HIGHEST priced of the majors and likewise if I was in the northwestern US like Oregon or Washington state I would use AT&T. But my preference would be Sprint whenever possible. I would suck it up and muscle through a lot before I would port my number to Red or Big Blue.
With that being...
Unlimited means Unlimited
Unlimited by definition: not limited or restricted in terms of number, quantity, or extent
If a product is limited in any way shape for form companies need to state this! If someone is sucking down to much date force a change in their plan. It's that simple. Enough of the politics when it comes to our data access!
I am sick of companies twisting the english language. It's time for companies get off their greedy pedestal and show some genuine and authentic care for the people they serve.
Unlimited by definition: not limit
not agreeing with throttles, but I do like this better than the top 5% crap... at least the policy is now more black and white and less gray than the previous method.
It's definitely a step towards the...
You know who doesn't have to worry about this?
AT&T says "Here's some great devices that allow you to do just about anything you could want through a cell phone....but please don't actually use any of it."
As long as the coverage works for you, I don't why anyone sticks with a company that has these kinds of policies.
Throttled at 2gb is a lie....
How kind of AT&T to give an extra 1GB of "unthrottled" unimited data
Heavy AT&T users should AOL a truly UNLIMITED LTE Data Plan on Ebay