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User: debanzar
These are the most recent phone user reviews posted by debanzar:
Dec 28, 2010, 4:30 PM
for the Firefly Mobile Firefly:Phone not for seniors, Service and Return Policy Horrible
Customer Service consistently poor, both on web and via phone. Website locks up frequently, Customer Service phone puts caller on hold then disconnects at times. Activating the SIM did not work on the web, and CSR had trouble via phone. Also there is a continued lack of ability to pull up account info they have been provided. None of the people in Customer Service acknowledge or apologize for the repeated issues. Nowhere do they ...
