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User: goodbyejack

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These are the most recent forum messages posted by goodbyejack:

Re: 3D Nav
Oct 31, 2007, 4:32 PM
in the Techs & Trends forum

Depends on the phone, some of our new devices have built in GPS so no receiver is needed. Blackberry 8800 Blackberry 8820 Blackberry Pearl Blackberry 8810

Re: 3D Nav
Oct 31, 2007, 4:26 PM
in the Techs & Trends forum

I use telenav with AT&T and I love it. I use it all the time, but I also do a lot of traveling. Worth every penny. With AT&T you can get up to 10 uses a month for $5.99 or unlimited use for $9.99. www.telenav.com

Re: Blackberry questions
Oct 31, 2007, 4:06 PM
in the AT&T forum

You might want to check and make sure that the memory card is the default memory storage device. I know on a lot of phones you have to manually change it from phone to memory card and then others automatically do it. Hope this helps!

Moto Q for AT&T
Oct 31, 2007, 4:02 PM
in the AT&T forum

So I just got this phone for my COU device, and I have to say, its ugly. But I love the windows system, but its OUGLY!

Re: PDA Phone without Required Email
Oct 30, 2007, 1:07 PM
in the Techs & Trends forum

Argonnj is right!! I work at a COR AT&T store and if you buy a PDA, you arent forced to buy the PDA plan with it. The phone does not access the internet unless you are using an application that uses internet. We have a lot of customers that want a treo just for the phone.

Re: new phones for AT&T?
Oct 30, 2007, 1:00 PM
in the Rumor Mill forum

The new Pantec Duo is exactly that, Smartphones are normally a small version of a PDA, marketed for the customer who wants a PDA but not all the size. AT&T 2125 AT&T 3125 AT&T Pantec Duo Etc. . .

Re: Go phone pick your plan
Oct 24, 2007, 12:11 PM
in the AT&T forum

Ive set it up on a customers account and it worked fine. You just have to make sure you keep enough money in it when AT&T takes the monthly service out.

Re: New AT&T Employee
Oct 17, 2007, 11:40 AM
in the AT&T forum

What market are you out of?

Re: XBM Warranty Question
Oct 8, 2007, 2:17 PM
in the AT&T forum

See, im not 100% sure how they do it. I dont know if they just take the phone as is and fix it then distrubte as is, or if they fix it then give it new housing. Any one work for XBm Warranty??? :)

Re: XBM Warranty Question
Oct 8, 2007, 1:29 PM
in the AT&T forum

There is really no telling which brand you will get. If I had to guess, I would say Cingular, but I could be wrong on that.

Re: Attention Everybody!!
Oct 8, 2007, 12:49 PM
in the AT&T forum

Razr 2/V9 is currently not insurable. Unless there have been recent changes to that. Just an FYI

Re: AT&T Cor and Agent Opinions
Sep 26, 2007, 3:51 PM
in the Shop Talk forum

When she purchased the phone, the rep put the new sim card in it then put it back in the box (the phone is for her son) She didnt have the phone for more than 2 hours. Never even turned it on or opened the box after leaving the store. No reason they shouldnt take it back, but they are refusing.

Re: AT&T Cor and Agent Opinions
Sep 26, 2007, 3:12 PM
in the Shop Talk forum

Well, since it was purchased at a agent, we cant refund her money. But this issue is going FAR up the chain of command, and if they wont help her, Im thinking a credit to her account might be in the works. I hope so, she has been with the company since it was Bellsouth Mobility and has never had a late payment.

Re: Well, I'm not an ATT rep at all......
Sep 26, 2007, 3:10 PM
in the Shop Talk forum

See I agree. They told her she had 1.5 years left on her contract, and she only has 2 months left. The agent says that there is a sign in their store stating this policy about full retail price. I went into this store in non work clothes, and the sign is in the back of the store and halfway covered by a phone display. I find it hard to believe that she walked the customer all the way ...

Re: Hopefully, an esay sms/txt question...
Sep 26, 2007, 3:05 PM
in the Shop Talk forum

I have had that same problem, but its usually just with pix messages. Hmmm. . . im not sure about why txt would take so long.

AT&T Cor and Agent Opinions
Sep 26, 2007, 3:01 PM
in the Shop Talk forum

Ok, I am going to sum this customers problem, and I would like for AT&T cor employess and AT&T agent employees to ring in on your thoughts/opinions . . . Customer went into agent AT&T store, wanted to do an upgrade but wasnt eligible. They sold her a black V3 at full retail. Customer was given a receipt that CLEARLY stated a 7 day return policy. After customer left agent, called customer service and found out she was eligible for ...

Re: So ATT?
Sep 26, 2007, 2:09 PM
in the AT&T forum

If you keep everything you have now - 59.99 voice plan ( 900 minutes, Unlim M2M, Unlim N&W, Rollover) 40.00 Iphone Data Plan ( Unlimited Text, Unlimited Data + Visual Voicemail.) = $99.98 As far as coverage, its going to depend on where you are. You can go to att.com/wireless and you can view the coverage map to get a better idea of coverage.

Re: Customers Child Autistic . . .
Sep 13, 2007, 10:12 AM
in the Shop Talk forum

I agree with you, everytime I go near it, I just wanna stare at the big screen and obey all his commands. :D

Customers Child Autistic . . .
Sep 13, 2007, 8:47 AM
in the Shop Talk forum

Ok, so a customer came into the store and was interested in buying an iphone. The "mom" has a 10 year old daughter with her that has autisim. And little girl kept grabbing the mom's uh . . boob. Like taking her whole hand and squeezing it, and the mom would slap her hand and continue talking like nothing happened. And she did it like 40 times while I am showing her the phone and trying to convince her ...

Coworkers & Work
Sep 11, 2007, 10:51 AM
in the Shop Talk forum

Have you ever worked with a group of people that make you HATE coming into work everyday?

Re: AT&T and Apple
Sep 10, 2007, 5:18 PM
in the Techs & Trends forum

None that I am aware of that are OSx compatable, but they do offer a few different handsets that are compatable with itunes - Motorola V3i Razr Motorola Slvr Mororola Rokr (I belive) Hope this helps.

Re: ATT Reps
Sep 6, 2007, 5:02 PM
in the AT&T forum

I havent heard anything on when and how much yet, sorry I cant be of any further assistance right now :( I do know that AT&T will be the first to carry it.

Re: apple upset
Sep 6, 2007, 5:00 PM
in the AT&T forum

Ha ha - hey you!!! :wink:

Re: Warning!!
Sep 6, 2007, 10:12 AM
in the Shop Talk forum

Ha ha, thats funny. But you know, Im sure someone is getting a nextel problem customer. :-( It was probally the lady that claimed I called the police on her because of her skin color. (The cops were never called, sinial old lady)

Re: apple upset
Sep 6, 2007, 10:09 AM
in the AT&T forum

As far as the employee level, no we didnt know and it was a huge shock to us including managers and ARSM's. Now higher up, I cant speak for.

Re: iPhone drops $200
Sep 5, 2007, 2:32 PM
in the AT&T forum

Oh - and no direct fufillment on the 4gb either. AT&T is offering a $200 refund if you purchased your iphone after 8/23 and if you still have your original receipt.

Re: iPhone drops $200
Sep 5, 2007, 2:31 PM
in the AT&T forum

HA HA - I appologize for giving you a hard time. They HAVE dropped $200 on both models and the 4gb is no longer being made, so when stock runs out - thats it. Again, im sorry for calling BS on your original post.

Re: iPhone drops $200
Sep 5, 2007, 1:48 PM
in the AT&T forum

Wow, you think they would inform their employees /;| BS

I called the poelice
Sep 5, 2007, 1:29 PM
in the Shop Talk forum

Yep thats right, a customer that was in the store yesterday called and talked to my manager just a few minutes ago and said that she is going to have me fired because I called the poelice (yes she said it just like that) because she was black and that I am racist and need to be fired for having her arrested.She is going to call AT&T to have me fired. 1.) Yes I am white, am I racist ...

Re: K so maybe it's just me, but......
Sep 5, 2007, 1:24 PM
in the Shop Talk forum

I feel the exact same way you do, I have no problem leading off with a PDA or Iphone - but, if were dealing with a old person, I just dont. And most of the time if an old person wants a PDA, they come in and ask for one.

Re: Mobile Phone Insurance
Sep 5, 2007, 9:30 AM
in the Accessories forum

Your just a jack of all trades aren't you? :)

Re: Okay, you want informative?
Sep 5, 2007, 9:22 AM
in the AT&T forum

Cool thanks, I got them backwards and couldnt remember. :D

Re: Well I never!
Sep 5, 2007, 8:49 AM
in the Shop Talk forum

Haha!! I always like it when a customer comes in to pay their bill and its like $134 and they only have $132. And then they ask "Can that other 2 dollars just be put on my next bill and you not shut my phone off." Well for starters, I dont controll how or when your phone gets shut of, thats customer service and two, your "next bill" has already posted and its due tomorrow. HAVE A NICE DAY SIR! :lol: ...

Re: Okay, you want informative?
Sep 5, 2007, 8:33 AM
in the AT&T forum

You actually can send picture messages. You just cant send them to a "Phone Number" there is an easy way around this, send the pic via email to - (I cant remember which address is the correct one) thephonenumber@att.mms.net or t hephonenumber@mms.att.net That will send the pic straight to the phone that your wanting to send it to and it will appear as a mms message.

Re: 3g network question
Sep 4, 2007, 3:33 PM
in the AT&T forum

Not to be rude - but have you ever heard of punctuation?

Re: Checks
Sep 4, 2007, 3:26 PM
in the Shop Talk forum

Ha ha, I have a consious that gets the best of me most of the time. Man, I am just having a horrible day today, and to make things worse, everytime my managers sticks his head in on the sales floor, I am dealing with an old lady that wants ridiculous demands that I end up having to raise my voice with due to them being hard headed. So I look like a horrible rep, Im ready to throw ...

Checks
Sep 4, 2007, 2:13 PM
in the Shop Talk forum

I am so tired of people coming in to pay their bill and you pull their account up, tell them what they owe, they had you a check and its BLANK with a signature. I am not filling out a check for anyone anymore!!! I got a hand cramp for the first 50 I did. Why do customers do this?? I dont understand it at all, Im not a bank teller, im not filling out your paperwork for you. ...

Re: I. HATE. MY. JOB.
Sep 4, 2007, 2:00 PM
in the Shop Talk forum

THATS MY DAY TOO!!! I scared to answer the phone now, I had a woman call and say "Yes I am interested in your AT&T services tell me how much they are." :paranoid: Im thinking, which service???? DSL, Laptop Cards, Cell Phones, etc . . . Im praying 5:00 comes really really fast, it is a terrifing stupidity day today

Re: I'm SUPER bored . . .
Sep 4, 2007, 1:10 PM
in the Shop Talk forum

I just spent the last 3 minutes signing up for a training class, and now I have 2 hours and 45 minutes until I can go home a run 3 miles. Whats everyone doing today??

Re: freezer burn
Sep 4, 2007, 1:07 PM
in the Shop Talk forum

WOW!!!! That is a new one for me. I recall something from tv about putting like AA batteries in the freezer to get a little more juice out of them. But, wow, a cell phone and its battery. He is lucky no condensation destroyed his phone. That would be a good one for the Myth Busters or Bill Nye the Science Guy.

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