User: AgentSteffen
These are the most recent forum messages posted by AgentSteffen:
Re: Its Officialy Here Unlimited Messaging
as of right now 12:09 they are updating all plans online right now, the ones that are being chaged are currently not avaiable so are probably being revamped.
Its Officialy Here Unlimited Messaging
http://www.cingular.com/cell-phone-service//s ervices/services-list.jsp?LOSGId=&catId=cat14 70003
Enjoy
Re: Roaming & Unity
Cingulars bills have a tendency for it to say roaming when its actually international long distance, it will show a seperate area that says roaming, but when you look in the details its actually international long ditance, maybe this is what happened?
Re: Cobert Report Parody Cingular/AT&T
Whats funny is that it wasnt a parody, thats actually what happened.
Re: UNLIMITED TEXT AND VIDEO MESSAGES STARTING 4/20
Shows how much you know, this is official, and is being released tomorrow, the reason they didnt tell anything to reps is beyond me, however is reps would look at CSP and see the new pricing that was updated on the 17th they would see the new packages.
Re: ...Such thing as a good standing customer credit?
Yep i know i do, i gave the most credits in the call center for the month of March - $4,500 dollars. just call me...lol
Re: How do I unlock a Cingular phone?
I was just quoting policy, im sure some reps do it, but its against policy.
Re: Unlimited SMS with Cingular!
Wont happen, Cingular wont risk losing money on an unlimited text package.
Re: The customer is not always right!
Im sorry you feel that way, as Texas staed i never said anything racist, i mean i guess you could take it that way but its 100% true EVERY single Jamaican says that, sorry if you thought it was racist. By the way the topic is "The customer is not always right" so stop pulling the race card becasue you think it makes you feel big to call us racists, especially when nothing about race had to do with ...
Re: I don't get Cingular's data plans...
The point wasnt to answer your questions, i was clarifying what CINGULAR defines as each type of phone. and the reasoning, straight from CSP:
a device with a QWERTY keyboard is more likely to use more data than a device such as the 3125, therefore the PDA plan that it requires is priced higher. dont like it? tough its not going to change, i never said i agreed with it either i was just defining them.
Re: How do I unlock a Cingular phone?
Did you purchase the phone at full retail price? or did you complete your current contract? if you answered no the the previous questions then they wont submit the unlock request in clarify, i know i wont, these are policies straight out of CSP.
Re: The customer is not always right!
Yeah i do, well kinda i take calls in care so its a bit different, but EVERY Jamaican i talk to complains about and says the same thing, and im so completley not being racist here: Always complain that they have to pay taxes, alsways say cingular is screwing black people when i tell the the government enforced these fees.
Re: I don't get Cingular's data plans...
Ugh,
Smartphone: Cingular 3125, Cingular 2125 (19.99 unlimited data packages)
PDA: Treo 650, 680, 750, Cingular 8525, 8125, Samsung Blackjack, Nokia E92 etc, a tocuhscreen doesnt make it a PDA (39.99 unlimited data packages)
Blackberry: Obvious models (44.99 data packages)
Re: sending a text message from website?
Yeah dont tell me to read up, i sit in a call center 8 hours a day i know what im talking about, i was answering for the general text message from a website which they did disable according to CSP.
Re: sending a text message from website?
It WAS www.cingularme.com, it has since been permanently disabled.
Re: customer care makes indirect look bad.
Probably just uneducated reps, i always send customers to COR stores for things only COR stores do, or it could be the customer just not going to the store address that was given.
Re: this ring a bell mr cliff?
its only 36.00 account wide now, not per line.
Re: Motorola L2 time change
Manually change it?
Re: 100 million +....
Ummm Wireline + Wireless = Well over 100,000,000
Re: Anyone have advice on how to avoid the $175 cancellation fee?
Yeah i dont know what being a "broke college kid" has to do with the fact that you signed an agreement that states "yes i will fulfill this agreement or pay the penalty" and trust me bud, the only thing paying your bill on time is going to get you is your deposit back if you had one. most companies rarely take into account the length youve been with them. especially when you are porting. now if they wanted ...
Re: What the heck... honestly!
LLets say i take 100 calls a day, out of that 100 about 80 of those people dont know thier cell phone numbers, dont know thier socials, and couldnt spell thier names to save thier lives. so i guess that goes to show how my companies customer base really is.
V3i Coming to Dobson Cellular, Cellular One
This is big news for the customer base since we have been waiting for an mp3 player phone for quite sometime.
Re: More Proof that the Razor Sucks!!
thats funny becasue i have NEVER had a defect in the 3 that i have owned, and also in the 4 other ones my family members have, so maybe your on crack but i dunno?
Re: Best MP3 encoding settings for RAZR
i use a program called Audacity, i just choose the ringtone i want and change the settings to 128kbps and 48khz and save the selection as an mp3. then i use p2ktools to put it on the phone.
Re: Reasons Why I Hope Cingular Never Gets the KRZR!!
i just dont understand, i had the V3 Black razr with absolutley no problems and now i carry the V3i still with absolutley no problems, am i just one of the lucky ones?
Re: Best MP3 encoding settings for RAZR
I put all of my ringtones at a bitrate of 128Kbps stereo 48kHz, sounds just great clear as can be. which is surprising becasue its a speaker on a cell phone, the RAZR has a very good speaker.
Re: Moto Krzr - when will Cingular get it?
Just buy an unlocked phone for cheaper than upgrade price, thats what i did everything works as good as a branded cingular phone without the hassel of paying an arm and a leg for it.
Re: Unlimited SMS
Cellular One/ Dobson also has it priced at 15.00 and the price of that was just dropped from 24.99. so i guess im confused. but i dont even use the medai net so i dont know what you mean about that.
Unlimited SMS
Will Cingular ever get this? i know where i work we offer unlimited sms for 15.00 and other providers that i know of at least have the feature, Cingular needs a competative unlimited sms package priced between 15.00 and 20.00.
Re: Moto V3i
mine only holds 50 :cry:
Re: Moto V3i
Go to MyWorldPhone.com i got it for $250 after shipping 2nd Day Air. came with leather case, belt clip, headphone, 256mb transflash card. great deal.
Re: Moto V3i
What is the song limit on the V3i with itunes? and is there a way to break 100?
Re: Just Changed my sms package
Sweet, lol i just wanted to doubl echeck i mean now that i look at it its kinda obvious.
Just Changed my sms package
I did have the MEdia Works Staere? 1000 sms and 5MB of data. and i just changed to the Messaging Extreme now i looked at my account online and my cycle is the 21st since i changed it it has the new package ***MSG EXTREME 3000 (Eff 10/21/06 )*** and then something else called ***MSG EXTREME 1 MO UNL (Expired 10/21/06 )***
Please tell me what this means, i just want to make sure im not getting screwed over and ...
Re: Moto V3i
i would love a w810 but i only paid 250 for this phone with shipping and i am still in love with the form factor and customization that i can do myself on the razr series.
Moto V3i
I have purchased a Moto V3i from myworldphone.com this past week, i know all of the mms and sms and wap settings, my question is is it a decent phone? i have the V3 Black RAZR right now and love it, i was just wondering if i made a good investment.
Re: raising the bar? (not according to cingular customers)
Now i know this report is out of a large number of people but i have NEVER not once had a dropped call or service issue since starting back in January. oh, i also live in Oklahoma City, OK and that is where 99.99% of my calling is done. do we know where the research was done? i would read the article but im at work now (for another cellular company...lol). thanks.
Re: A modest explanation of why you have crazy mean customers...
So basically your trying to say that the reason people are stupid is becasue they voted george bush into office? that makes no sense.
Re: dropped calls with Cingular
Ive never had one dropped call since starting in February. im in Oklahoma City, OK
Re: Well what kind of phone do you have?
No problem, im glad it worked for you! :)
(older messages not shown)
