User: stevestl
These are the most recent forum messages posted by stevestl:
Re: VZ says "Known Issue" - Problems with Q accessing the net...
You are definitely right about making sure it works before you leave. The VZ issue is that they are having difficulties adding features to accounts tied to a Q. If the phone only has a basic data package they can't seem to add the necessary features after setup.
Makes you wonder how they missed that during testing. I am going to the VZ store this morning and make them exchange it again for one that works with ...
VZ says "Known Issue" - Problems with Q accessing the net...
I ordered a Motorola Q last Wednesday; it was promised for Friday. Showed up Monday. Opened the box and the unit was damaged (it had been dropped) but it dialed calls and surfed the net. I took it to a VZ store and exchanged it for an undamaged phone. Got it home and - discovered the new phone won't surf the net. Called data tech support; after 30 minutes on hold with the rep she finally tells me there ...
New customer shocked at how lame Verizon is!
I wasn't a VZ customer but thought the new Motorola Q might be great. Ordered one on Wednesday with Friday delivery promised. The phone "shipped late" and actually showed up 3 days late on Monday. I opened the box and the phone worked but it had been dropped and was obviously damaged. Took it to the local store; they exchanged it for a new one. Stupid me - the store did a test call ...
Verizon warns of a known issue with the Q accessing the net!
I ordered a Motorola Q last Wednesday; it was promised for Friday. Showed up Monday. Opened the box and the unit was damaged (it had been dropped) but it dialed calls and surfed the net. I took it to a VZ store and exchanged it for an undamaged phone. Got it home and - discovered the new phone won't surf the net. Called data tech support; after 30 minutes on hold with the rep she ...