User: evilsmiles
These are the most recent forum messages posted by evilsmiles:
CS, Stores, Tech support, and things that go wrong
:evil:
Off work after a 2 hour bridge call with IT regarding the escalated iphone upgrade error override procedure.
Why is it Customer Services problem when stores can't use there systems and report correctly?
Why can't our system admins paste the correct URL on a form link?
why is it taking IT +2 hour to fix.
WHY THE HELL AM I STUCK ON THIS ****ING BRIDGE CALL FOR BEING THE OP OF THE ISSUE!!!!
Re: Call Centers..
:o
Call Avoidance!
AT&T > Verizon Acquisition?!
Covering the holiday weekend and saw the notice. Is this the beginning of a full merger?
Re: Cell Hacks & cumsumerist website links
:D
Re: Cell Hacks & cumsumerist website links
Stanley T. Sigman - President, Chief Executive Officer
3051 Bienville Blvd
Ocean Springs, MS 39564
1-866-220-8446 - President's Office
* You could also try the corporate contacts listed in section D below. You'd be surprised what people will do to get a phone to stop ringing on their desk.
* Put on your warrior gaze. They don't let pussies escape their contract without paying an early termination fee, you gotta fight for it.
* If the rep tries to steer you away and point how ...
Re: Cell Hacks & cumsumerist website links
10: Revel in your canceled contract.
11. Be sure to ask them to "note the account" for the cancellation, and secure some kind of confirmation/cancellation number. Wouldn't to go through all that work only to find a rep lied to you just to get you off the line.
12. If you're not quitting entirely, just switching from yearly to month-to-month, you can also ask for these codes to be added to your account:
Request transition to rate codes
• "NAG4" - "/NAT P ...
Re: Cell Hacks & cumsumerist website links
1. Go to the top/bottom/middle of your January bill. Note this section.
"NOTICE OF DISPUTE RESOLUTION AGREEMENT IN CONTRACT. We are pleased to advise you that Cingular has revised the ARBITRATION CLAUSE in our standard Wireless Service Agreement to make it even better for consumers. The revised arbitration clause can be found at www.cingular.com/disputeresolution. This revision is effective immediately."
2. Call Cingular customer service. 1-888-CINGULAR.
3. Say to the rep, "Can I ask you a question?"
4. They say, "Yes."
5. Refer to ...
Re: Cell Hacks & cumsumerist website links
... there's alot...
Cell Hacks & cumsumerist website links
http://consumerist.com/349527/get-out-of-att- without-etf-thanks-to-text-message-rate-incre ase
http://www.cellphonehacks.com/viewtopi c.php?t=62290
You should check out the consumerist article and the preferred scripting to get out of an ETF by bulling reps and BSing tactics. /;|
I plan on printing it out and handing it out to the agents on my team for as a counter-intelligence tactic. :twisted:
Re: at&t data use flagging?
and you use it for tethering to a laptop... di you change or adjust the APN & IP or does it just work for you?
Re: at&t data use flagging?
you may never be flagged. I have a medaimax on my 8125 & E62 and havn't stopped working. the longest i've heard was an account that had a mediaworks plan from 2004 and had been given 3 exception upgrades in that time 9300,ipaq, then blackjack before it stopped working for him, but i don't know for sure because your tethering... seem like tethering never works without a plan, so you sould be in the clear indefinly
Re: VZW vs. Sprint vs. AT&T vs. T-Mobile vs......
I've heard more than my fair share of ppl with "billing issues" whoever's fault it may have been. point is he isn't with verizon anymore, so don't be a verizon fanboy skiffy, your very happy with your coverage i'm sure... unless you would like to remark on the coverage area of verizon in the newyork,newjersey, newark area. that i am curious about.
Re: VZW vs. Sprint vs. AT&T vs. T-Mobile vs......
he wasn't asking a billing question and yeah it is off topic, anyway att/cingular has pretty solid coverage in new york & new jersey but in newark your going to slip into the GSM Partnership area and may lose some quality.
Re: This is apparently also hard to grasp.
Yeah, seems like 90% of ppl go brain dead when talking to New accounts or Customer service.
Re: Sad, ignorant Bluetooth question...
......Hmmmm, I think should horde this forbidden knowledge that I seem to have.
;}
Re: Sad, ignorant Bluetooth question...
yes you can....
@ least with Cingular Blue Tooth accessories.
but don't let it get out...
Cingular frowns on that kind of thing.
EvilSmiles ;}
