User: Alluvin
These are the most recent forum messages posted by Alluvin:
Re: Well said!
I do believe every response here is from a Sprint rep... They are the same bitter responses i wanted to give. what people HAVE to understand is working at a cell phone store Everyone that walks in the door and has had an issue with their phone wants a different model. We are not sympathetic for this reason.
Re: What is up with AT&T!?
But if you can't do the things you want with alleged better coverage what the hell is the point? Poor iphone gets cripled just because they went with a provider that would give them the most control. Besides, With roaming sprint kills cingular. God bless verizon and us cell for loaning us some coverage when we need it.
Re: Actually...
I don't think they do. Every time I've seen investigations they can't get the actual text, just who it went to and when.
As a retail employee i can guarantee that we can't see the texts here. It would have to go through corporate security if it is possible at all.
Re: rebate fraud
I've never had this happen. they dont' get the mail in rebate but never ever had a customer charged 150 on their bill because of it.
Re: Anybody Looking To Get Out of Their SERO Plan ?
you are all thinking of the advantage plans. Sero are the Sprint Employee Referral Offers. Everything is the same except you have a 2 year contract and it's 30 instead of 15
Re: NEXTEL 18... and others
As he said it all depends on how it actually comes out. However, the only people it will be bad for is the customer, all the stupid stuff they used to get their phones swapped out for aren't going to work anymore.
Re: Change in ETF policy
i have! bu tyou have to go over for quite a few months in a row(read over 8) before they do anything.
Re: sprint chargers their customers to run a firmware update
Heaven forbid this takes up airtime!
Re: I love naieve people
HAHAH
Re: I love naieve people
You can do this with any phone =)
Re: RED RAZR
yeah sprint is being charitable by charging you $15 more for the phone! Either the dye is really really expensive or we don't really care to give any money to the charity...
Re: What is Sprint's problem????
Sales tactics =)
yeah and we'll give you a free phone every 2 months if your a really really good customer!
Re: Any predictions on how bad Sprint's Q3 numbers are going to be?
If last month was any indication, it's going to be horribly flipping bad.
Re: Sprint PCS Vision vs Unlimited Txt
Which is still better than anyone else at 30
Re: Dealing With The Wireless Industry. Pt. III: Out For Blood
Heh the problem here is Sprint doesn't really want you to take care of the customer how the customer wants to be taken care of.
I do anything in my power to make most of them happy. However, there are always those assholes that just won't be happy if you really are taking care of their problem and not giving them a 400 credit for their troubles.
Re: Sprint Corporate Employees
At this point i'm pretty convinced it's just my district manager...
Re: Sprint Employee??
Missouri here
Re: Sprint Corporate Employees
not for your Home phone.
and thats part of the problem, people buy cell phones to either get rid of their home phone or to call long distance after their nighttime minutes start.
Re: Sprint Corporate Employees
you must be under nicole small as well =X
Sprint Corporate Employees
This is partly a rant, partly a question.
Is everyone Required to sell Home Long Distance?
I've been threatened with my job for the past few months over selling LD. i was wondering if everyone had to get 100% of their quota's in this or get written up.
we just became a corporate store and all of a sudden we have to sell this crap yet nobody wants it. Last month i hit 105% of my activations, 130% of my accessories, yet ...
Re: I saw the Katana what a POS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Ahh but don't you feel a touch ripped off when you could hve gotten a phone that played music instead of spending twice as much on an ipod?
Re: How much will the Katana be!!!!!!
Thats for new customers however, so add 150 and you can get the retail cost.
Re: How much will the Katana be!!!!!!
79.99
Re: Ecare, Regular Customer Service, or @ the Store??
It all depends what your doing and who you talk to. if your changing something on your account or buying something go into a store. if your begging for all kinds of free stuff call someone who cares(customer care).
Re: Treo 650 as Modem
Heh, we're actually checking that alot harder these days. so without a phone as a modem package good luck, you could get screwed.
Re: Treo's 700p Release date pushed back
How often is stuff actually on time around here? :lol:
Re: Question
Why would anyone actually want to get an LG besides it being free? :roll:
Re: corp sales reps
Yep.
Re: Higher Spending Limit?
heh, unless you have damn near perfect credit your going to have a spending limit
not that great must be about a 720
Re: Higher Spending Limit?
No they won't raise your spending limit unless you are eligible for more lines and you actually activate one. but thats pissing away money :(
Re: New Phones, Release Dates!!!! Ready, Excited
Besides, i would hope phonescoop wouldn't give us up =p
Re: New Phones, Release Dates!!!! Ready, Excited
them being who?
They don't exactly give sales reps info on phones being released 3 months down the road.
Re: Treo's 700p Release date pushed back
For some reason i expected that.
Re: corp sales reps
A quota of 60? christ. mine's only 26 so i dont' have the option of accelerated.
Re: Sprint Employee's...?
yes. in my area the only indirect stores are those set up by alamosa, so they can't do anything but take payments and do activations(aka piss customers off if they actually need service)
Re: Really?
i meant that Sprint is not the place for you if you let em get toya =)
Pretty sure there isn't a woman in our store that hasn't had a customer make em cry heh
Re: Sprint Employee's...?
You sound like you've been here before. don't forget that we take alot of crap from people comign from express(3rd party) stores =)
ok i'll explain how i get, but it'll be better/worse than yours in that my commision **should** be higher.
i target making 1200 a month in commision if i sell my 26 phones.
Hourly i'm supposed to be making 8.80 i think(i've never seen it, they keep pushing back giving us all that raise for god knows what reason) ...
Re: Really?
...I let them get to me...lol.../quote
Find another job.
Re: Sprint Employee's...?
2,800/month before tax =)
Re: Sprint Employee's...?
ballpark range is 28ish depending on area.
However you customer service skills are not going to mean $hi7 with this move =)
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