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User: bebopredux

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These are the most recent forum messages posted by bebopredux:

Re: Return policy and free upgrade
Oct 20, 2005, 12:49 PM
in the U.S. Cellular forum
I for one found USC more than willing to make me happy. No nasty exchanges occurred ( unlike here ), everyone was cordial, polite and we got along great. It seems there are a lot of consumers that don't know how to complain politely and allow companies to show they are more than happy to help. This has always been my experience. Humor works well I have founds. Thanks to you TechGuy01. I appreciate your assistance. Thanks to USC too. ...

Re: Return policy and free upgrade
Oct 19, 2005, 8:10 PM
in the U.S. Cellular forum
What on earth are you talking about? My phone was indeed discovered to be DOA and the manager agreed with me on this and did what I asked of him. I was polite and only presented my case. They said yes and agreed with me. Now what do you say? Scam my buttocks.

Re: Return policy and free upgrade
Oct 19, 2005, 8:06 PM
in the U.S. Cellular forum
Guess what? I got it. Chew on that for awhile. Got a life thanks....and now I got a better phone! What? Nothing to say now?

Re: Return policy and free upgrade
Oct 19, 2005, 11:04 AM
in the U.S. Cellular forum
Like requesting a V710 in return? Look, I figure I travelled an extra 240 miles to go back and forth to this store. I get 15 mpg ( I use a truck and need it ). That's about $45 in gas alone not to mention the time I took off from work. I figure I have lost about $150 just in time and travel. It's this cost that has me thinking I am not being unreasonable. It's simple business ...

Re: Return policy and free upgrade
Oct 19, 2005, 9:46 AM
in the U.S. Cellular forum
Then why is it that when I go to the store I see them telling everyone that the V710 is the best? The customers I see there ( like me now ) are all returning faulty products. My main point is that my time is money too. Spending a total ( after today ) of 4 hours on the road to keep returning the same product puts me in the negative column financially. Why should I have to suffer ...

Re: Return policy and free upgrade
Oct 19, 2005, 9:42 AM
in the U.S. Cellular forum
I suspected this. I mean, I am willing to work with them on this. I am not unreasonable. However, my time and travel is money just like everyone elses. I should be compensated. I had to take the time to take an hour off each time. Gas expenses. You know. What really concerns me is that the majority of customers in the store are there to return defective phones. This seems to be the norm from what I can ...

Re: Return policy and free upgrade
Oct 19, 2005, 8:58 AM
in the U.S. Cellular forum
So in other words, USC only needs to replace the SoHo every week or so and they are in the clear? When I was in the store yesterday, there were 6 people there. All of them were returning defective phones. In fact, upon every visit to the store, that's what I see people doing. Now, I am doing it. It's beginning to seem like a scam to me. Oh sure, I get the SoHo for $39.95 with a $30 ...

Return policy and free upgrade
Oct 18, 2005, 9:13 PM
in the U.S. Cellular forum
OK, I happen to like the little Kyocera SoHo that I got at USC ( only place with service for me ). Unfortunately, it shuts itself off at random and I miss calls. It's a ONE HOUR total drive time to and from the USC store. I have been there 3 times now for this phone. Today, they gave me a new SoHo and, you guessed it, it shut off twice within 4 hours! I now have to drive ...