User: littlepinksock
These are the most recent forum messages posted by littlepinksock:
Re: Coming to USCC
Coming to uscc?
One reccomendation.
DON'T.
USCC is unethical. :) No matter thier protests to the contrary.
Re: I hate today
I actually had a customer call in today and ask about "those phones that fit around the ear" I asked if she meant a bluetooth headset. She said "I don't care what color they are, I want a phone that fits around my ear" I told her they are just headsets. She got all disappointed and said "you mean i have to still have the phone with me to use it?" I said yes.
When I got off the ...
Re: UpStage !!!
What's that smell?
Oh yeah, it's spam.
:D
Re: Strobe
There is an issue with the battery door not staying shut or flying off the phone. It looks like a great phone, but watch out for that battery door 8O
Re: rich and eric
This made me giggle, quite a bit. Thanks guys!
Re: Destiny
Have we been drinking the Koolaid again? :lol:
Re: SPC
Yeah...um...
That's against policy. There's no way that a customer service representative will give that to without putting thier own job in jepoardy.
Have fun with that. :roll:
Re: SPC help please.
Why are you giving out that information? You don't even know why someone wants the unlock code.
Not to mention the fact it's against policy.
Re: Cultural Survey Anonymity... NOT!
When you take the cultural surveys, on the INSIDE, your coach and managers (along with a bar code toward the bottom at the back) name are there. So think about it... if there are (for example) 10 people on a given team, it's not difficult to narrow things down. No?
Think about it.
Aw. You like me. You really like me. You called me princess. :p
I looked on the inside of my survey, sweetie and I saw nothing like that there. ...
Re: Cultural Survey Anonymity... NOT!
Truthfully, I don't see what you see.
I have several friends here that refelect the same feelings I have for the company.
Every day, I work under a coach that works for the customer. I have seen him send cusotmers phones when they've been jerked around from other retail stores and told there is no way they will recieve a phone...because we feel that this company is about the customers. I get coached, not to numbers, ...
Re: Cultural Survey Anonymity... NOT!
targetnewcareer said:
Hold on witch!!! Your are the one with the attitude. You have no idea what goes on , I just finished taking the survey a week or so ago. Don't tell me I don't know what I'm talking about. I work in the call center for that matter. I saw the pretty little surveys with my own baby blues. with an attitude like yours, YOU are the one that won't last long.
Really? That's why I've been here ...
Re: Cultural Survey Anonymity... NOT!
Wow. That was mature.
:lol:
Re: Doomsday Is Nearing
It's lime. My favorite flavor.
Seriously though, I don't understand why people are freaked out by this.
I've already had customers tell me that they like the family plans.
Re: Cultural Survey Anonymity... NOT!
Oh, I dunno. I smell a liar if you ask me. I think you were booted out on your butt and are just bitter about it.
As for the surveys, I think you're just smoking crack. I have never seen ANY identification information on my surveys.
I bet you won't last long at your new job with that attitude of yours.
Have a good night, Sparky. :D
Re: So , we are here and
I so wish there was an "applause" icon.
Thank you! :)
Re: Come to the dark side...
I took my name from a comic strip called Mutts. The cat in that comic has a little pink sock he plays with.
Hence the name, littlepinksock
Re: Doomsday Is Nearing
Actually, on the single line plans you keep the call me minutes and can gain the unlimited night and weekend minutes. With the family plans you can pay for the call me minutes, but gain unlimited night and weekend minutes and unlimited mobile to mobile minutes.
I think the best parts of the plan are the stackable roaming minutes and the fact that the night and weekend and the call me minutes travel. You can buy stackable roaming ...
Re: Come to the dark side...
Hee hee...ex-cell-ent!
*starts humming * DUM DUM DUM da da dum da da dum!!
Re: new phones
I don't get to see the rebate form. Here in the call center, I don't get advanced warning of the new phones. I MAYBE get a day or two ahead of the phone actually being released. Most of the time, I don't hear about it untill it gets released or is on phonescoop.
It may be different for agents or people who work in retail, but I am in the call center.
Come to the dark side...
We have cookies! :) :wink: :lol: :lol:
Re: Doomsday Is Nearing
I just chalk it up to being disgruntled. Either they didn't get enough coffee, :paranoid: or someone just doesn't like US Cellular. *shrug* Who knows. I refuse to allow myself to be freaked out over something that will actually benefit our user base. :D
Re: new phones
Uh, no it isn't.
I learn about the new phones about the same time the customer does. Maybe earlier if I look at phonescoop and even the phones listed as tentative for us in phonescoop aren't guarenteed to come out to the customer.
Re: Doomsday Is Nearing
Wow.
Doomsday.
*checks*
Yup. Still here. :) Looks like the company didn't fold overnight. I'm actually pretty psyched about the price plans. I think that this price plan won't just benefit the midwest, but the entire country, as the call me minutes and the n/w minutes travel now on the nat'l plans.
Oooo..doomsday came and went and I missed it. :P
Re: Doomsday Is Nearing
Oh Lord. Can we say MELODRAMA?
If we're getting new plans it's not the end of the world...The world will keep spinning, USCC will still be here, our jobs will still be here. It's all good.
Re: new phones
The Slider Remix has already been released.
If there were other phones coming out, we don't hear about them untill the customer does for that matter.
Re: Cultural Survey Anonymity... NOT!
Hey Sparky, you still didn't respond to my post. The surveys have your name on the outside, but on the inside, it's annonymous. You still haven't responded to that.
Voluntarily resigned. As in politely asked to hand in your badge and not escorted out the door?
Re: Did you know....
And your point is?
Re: Cultural Survey Anonymity... NOT!
Wow. You don't sound like someone with an axe to grind. Nope, not at all...I'm even amazed at your lack of bitterness. It's almost commendable.
My cultural survey had my coaches name and my name on the oustside. When I finished my survey, I threw that envelope away, and there were no identifiers on the survey itself or the envelope that I sealed it in.
My guess? You've been fired for doing something that was legitimately wrong and you're ...
Re: SLVR
Okay, I'm sorry she told you that. As far as I know we aren't getting it, but even if we were, we wouldn't/shouldn't say anything because of the testing process, it's not certain we'll get any phone untill it actually shows up.
Sorry about that.
Re: Kyocera SoHo KX1 for rural areas?
I would reccomend a nokia 6019I, they tend to be fairly sturdy and get pretty darn good reception in fringe areas.
I don't reccomend the KX1 at all.
Re: New Process for Agents when they call customer service
Isn't that why you have PRC?
Re: New Process for Agents when they call customer service
littlepinksock said:
Look, this is what I've been told. The verification thing isn't something we shouldn't have been doing in the first place. Other companies (credit card, other cell companies, etc.) already strictly verify accounts to prevent fraud and identity theft. Verifying that you have permission to speak to a non-us cell sales associate is just a good business practice. I think that people are just freaking out over nothing. Although, it's understandable with the language that was ...
Re: WTF
Calm down. Take a deeeeeeepppp breath.
Good.
Now. It's a good thing to remember not to feed the trolls. It just encourages them to stick around.
Feel better now? :lol:
Re: I have seen the light!! E911 Policy
Put the crack pipe down and step away slowly.
I'll believe this when I actually see it. :lol:
Re: New Process for Agents when they call customer service
Look, this is what I've been told. The verification thing isn't something we shouldn't have been doing in the first place. Other companies (credit card, other cell companies, etc.) already strictly verify accounts to prevent fraud and identity theft. Verifying that you have permission to speak to a non-us cell sales associate is just a good business practice. I think that people are just freaking out over nothing. Although, it's understandable with the language that was rolled ...
Re: Census taking.....
I'm a customer service rep :P
Re: What is the best phone from US CELL
If you're looking for a phone without a camera, I would recommend the nokia 6019i. Simply because nokias rock. I've never had a problem with a nokia.
I am partial to my LG 6100 so I would recommend the LG 4400, because I've had friends who've used it and said it worked great.
Re: Intelligence required!
You do realize he was being ironic, right? :roll:
Re: Do you think US Cellular will go unlimited
We do have all you can call plans in Chicago, but you do get charged Long Distance.
The closest we will get to completly unlimited would be our speed talk. And that's about it.
Re: Jamster & US Cellular
Oh dear God I hope not.
Jamster is a scam
isn't worth the hassle. And if I have to hear that crazy frog again, I'll freak
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