User: nascardad
These are the most recent forum messages posted by nascardad:
Re: ATTN nodeposity, no return, no customer service
Amen! 8)
Re: mobile to moble with western wireless
Not right now, but as soon as all the billing conversions are complete hopefully MTM will apply. :twisted:
Re: Cell One / A;lltel Upgrade Policies
You are eligable for a new phone at a discount 3 months prior to the end of the last contract signed for a phone.
Re: With the Alltel Buyout are they keeping GSM Roaming agreements?
looking at the map they have already done so I think int he Alabama, Mississippi area. I am not real sure I didn't look real close at the map.
Re: All about the Motorola RAZR V3c (see here) (coming out this monday for $200 for 2 year)
is this going to be released in heritage WWC markets as well?
Re: With the Alltel Buyout are they keeping GSM Roaming agreements?
As far as having it on good authority lets just say it came from the horses mouth. :)
Here is a coverage map of current GSM coverage on the Alltel system.
http://www.gsmworld.com/cgi-bin/ni_map.pl ?cc=us&net=wh
Re: With the Alltel Buyout are they keeping GSM Roaming agreements?
You bet ya, probably expand on it!
Re: wap internet on phone
:lol:
Re: US CELLULAR to BUY Divested Kansas, Nebraska and Ark.
I saw that too, but I did nto see that Arkansas was included with that.
Re: HELP THE PEOPLE IN NEW ORLEANS!
I know that the new call centers in washington and kansas are planning month long drives to donate.
Re: US CELLULAR to BUY Divested Kansas, Nebraska and Ark.
I have scoured the internet and all I can find is a link to this forum where jimipop. Nothing yet.
Re: Does you get dropped calls with ALLTEL?
Not to be rude, but did you learn grammer from George Bush JR. 8)
on the serious side, if both phones are being used in the same area on the same network you may want to have the phone checked.
Re: Western Wireless GSM?
You can find it on the transcript of the earnings call. Just use the Find feature, and search GSM you will eventually find it. there is no page numbers on it or else I would tell you the page #.
Re: T mobile VS Alltel
Alltel is better. :wink:
Re: Western Wireless GSM?
Just to add on to what we have already discussed. Here is what Scott Ford had to say about it in a release.
"Our transition teams are busy at work, and as soon as practical, we will launch our national retail plans in these markets and begin exploring opportunities to utilize Western's expertise with GSM technology to capitalize on roaming opportunities in the heritage Alltel markets."
Re: Alltel buys out Western Wireless, RIGHT?
At this point the only thing that has been completed is the financial transaction. And who I work for now my paychecks are Alltel. Plan on another 6 or 8 months before you start to see a branding change in WWC markets.
Re: CS hours
:lol: I can't do baseball.
Re: CS hours
I just don't like to miss the race
Re: CS hours
I should also mention that this is Rumor not Fact.
Re: CS hours
that is OK, I heard that they are rather fond of WWC being open on Sundays in the call center. They apparently are busy on Mondays versus we are not because we are open that extra day. I was hoping to have Sundays off, but it looks maybe like now they will be open on Sundays. That is a bummer.
Re: CS hours
what time zone, is that eastern?
CS hours
What are cusotmer service hours for Alltel?
Re: Lost Phone
It may only be phone insurance, but it is still regulated. And that would be insurance fraud. We just had a big pow wow about us adding it for customers when they tell us their phone is broke.
Gonna miss this place
I will miss working under John and his executive team. I am looking foward to the years to come with Alltel. Bye Bye WWC :cry:
Re: Western Wireless GSM?
That seems logical, if that is what they are doing with ATTW towers. If they turned them to CDMA wouldn't they have to divest those towers in KS, NE, AR, that is part of the DOJ agreement is that they can keep the GSM towers. I would think that if they switched them to CDMA it would be a violation of the DOJ requirements. I may be wrong though. It seems that we both make good ...
Re: Western Wireless GSM?
According the 1st quarter earnings release GSM roaming revenues accounted for 38% of WWC roamin revenues. That is a good chunk of money not to take advantage of.
Re: Western Wireless GSM?
WWC does not have customers on GSM we charge other peoples customers for using them. Alltel customers will not be using the GSM service. Take for instance in my area, I know several people that have Cingular, though Cingular does not provide service in our area, they can use our towers, that is roaming revenue. That is all they are for is roaming revenue. We love revenue, They are already in place and in Kansas ...
Re: Western Wireless GSM?
WWC does own it's own GSM towers, and it is for roaming revenues, Alltel woudl be foolish not to expand on that, right now wwc is the only carrier in the nation that has all three major technologies operating on there system. Guess who the only carrier is now? From what I understand from meatings that I have been a part of Alltel is considering expanding on this because it is a great source of roaming revenues ...
Re: Buyout rumors
nascardad said:
uhh yeah I know it was announced on july 10th I war referring to the fact that it was supposed to close on june 18th.
Uhh yeah I mean January, smoked a little crack this morning u'll have to exuse me.
Re: Buyout rumors
uhh yeah I know it was announced on july 10th I war referring to the fact that it was supposed to close on june 18th.
Re: Good morning on another day in slavery
LOL :lol:
Re: Good morning on another day in slavery
Cingular people are angry, I almost bet you all have bleading ulcers.
Re: Buyout rumors
speedy_ames said:
Alltel already bought Western Wireless. The merger is complete as of June 18th. I am a WW customer and cannot wait to get a new phone!
Can you please show me a link where this information can be found. I see nothing on the FCC website.
Re: IF YOUR A CUSTOMER READ THIS
Jldnr77 said:
Yes, I am tired of it too. I just had a call, like so many other calls from customers. I want my phone, I want it for free, and I want it shipped overnight!!! (of course, free shipping, as well.) And it would also amaze you how many people have surgeries these days....and then call us to deal with their problems, and tell us to hurry up, because they just had surgery and are ...
Re: Adding features without permison
I was activating an account the other day that I heard the dealer ask the customer if they wanted insurance. He said no, when he did so she then told him that they require it for 4 months to activate. I was all over the dealer feedback mailbox with that one.
Re: Question
We do have a tool that we use for exisiting lines of service I am not going into specifics however it is based on several different factors. If you add a line however, it is not a factor, you get new promotions as a new customer. I would not worry about the tool that is used, but I can tell you that if you pay your bill on time, every month that is one of the factors ...
Re: GSM Partner Coverage?
Just like any other roaming agreement. If we have an agreement with say cingular, then you could roam on our towers. It is good revenues for WWC.
Re: What is the deal with some people??
That is how much it was for a replacement through RD. That was just fine.
Re: Adding features without permison
So even at activation we won't be added roadside assistance free for a month? That is good to hear you don't know how many times we get calls about that. I know it is on the service agreement, but come on. You know how often those things are read. They are probably playing with their new phones when you are trying to explain everything to them. I am glad to hear this though maybe ...
Adding features without permison
:evil: :twisted:
I have been hearing alot lately where the sales reps are not happy that they are being forced to add certain features. I was wondering if I could get more detail on this outside of the work forum. I am not out to get anyone in trouble, I am just trying to find out what is going on here. I talk to customers and they tell me they never asked for that feature, ...
(older messages not shown)
