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User: shscaptain1234

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These are the most recent forum messages posted by shscaptain1234:

Re: Lime Q on Verizon
Jan 30, 2009, 2:06 PM
in the Verizon forum

The other responses were extremely rude. I reported the overly rude responses (and they were deleted). I'm sorry you are so maticulous about your terminology...however, the result is still the same from a consumer pov. I understand the issues with the Q. However, I believe it's the only phone with Verizon right now that meets my needs. Which are: a phone with the capability to connect to my Microsoft Outlook (for calendar reasons), full keyboard, relatively small, and absolutely no ...

Lime Q on Verizon
Jan 30, 2009, 10:35 AM
in the Verizon forum

I know it's a stupid request, but I really really want the lime phone from Alltel for my Verizon phone line. I understand the phone industry fairly well (I worked for At&t for four years as a warranty exchange rep) and I'm certain it probably isn't possible; however, a girl can wish right? I know they are merging (I noticed Alltel is now included in the m2m)...does this mean I should hold out for some of their phones too? Does ...

Lime Q for Verizon
Jan 30, 2009, 10:33 AM
in the Motorola Q9m / Q9c forum

I know it's a stupid request, but I really really want the lime phone from Alltel for my Verizon phone. I understand the phone industry fairly well (I worked for At&t for four years as a warranty exchange rep) and I'm certain it probably isn't possible; however, a girl can wish right? I know they are merging (I noticed Alltel is now included in the m2m)...does this mean I should hold out for some of their phones too? Does anyone ...

Warranty Exchange
Jul 12, 2008, 4:35 AM
in the Verizon forum

Hey There... I used to work for data device warranty exchange with At&t (evil I know) but I've always had Verizon service (bad coverage for every other company). Anywho, I currently have the VX-6700 and the sound is gone (no ringing or speakerphone)..done a soft and hard reset..nothing fixes it. Done all the updates. So, I'm still (barely) w/in my 1 year warranty (I think). I'm going to call and try to get a replacement. My question is..does Verizon have ...

UT Starcom 6700 insurance
Oct 15, 2007, 1:46 AM
in the Verizon forum

I went to do a claim for my insurance and it asks me to pick my manufactuer....but it doesn't list UT Starcom or HTC as manufactuers....what do I pick?!?!

Re: I hate when people get the names of phones wrong!
Mar 12, 2007, 6:23 PM
in the Shop Talk forum

I always had customers that would pronouce nokia wrong...even after you corrected them!

Re: Most Memorable Customer?
Mar 12, 2007, 6:21 PM
in the Shop Talk forum

I had a customer call (I was on the phones in sales for a while) that was suffering from short term memory loss. His wife wasn't available and he wanted to handle the upgrade. He carefully wrote down everything I said (the call took FOREVER) and at the end of the call he decided to read everything back to me. He got to one point he didn't know what his writing meant. I unfortunally didn't know what he wrote ...

LG phone...Carkit mode?
May 27, 2006, 1:45 PM
in the Verizon forum

My boyfriend dropped his phone, and by some act of God, it bounced and landed in a dog water dish. The phone turns on fine and looks to be okay, but is stuck in car kit mode. Sometimes if we throw it around a bit, it will get off for a few moments. He does have insurance, but he's trying to avoid paying the 50, so he's hoping to fix it himself. Any suggestions?

No commitment Razr?
Feb 7, 2006, 10:51 PM
in the Verizon forum

Currently I'm in a service agreement with Verizon (almost a year in) with a V710. I'm in love with the razr and want to get one. I work for cingular so I'm full aware of contract terms and such so does anyone know the no commitment price for both razrs and does anyone have any advice? I looked on e-bay and I think that might be my best bet...any imput would be great.

Re: Forced Migration for GAIT customers
Aug 12, 2005, 9:55 PM
in the AT&T forum

That's not fair though...that means everyone that is 38% or higher is making 3$ a sale..what??!?!

Re: How to get out of your AT&T contract....
Aug 12, 2005, 9:51 PM
in the AT&T forum

Plus..you can't use a unlocked phone when you migrate..they require a new phone with a new agreement...at least any dept I've ever talked to.

Re: Online Retailers - worth a try?
Aug 12, 2005, 9:47 PM
in the AT&T forum

Here is the note I leave on the account when a person wants a 3rd party price for example a discounted or free RAZR. "Customer was calling about free RAZR offer that she saw on a third party website. Explained that we can only match cingular.com prices, and then explained all the dangers that go with a third party retailer ie. customer would be stuck with a etf from at&t, new phones numbers, and no responsiblity for Cingular if the ...

Re: Forced Migration for GAIT customers
Aug 12, 2005, 9:46 PM
in the AT&T forum

One of the other site's floor average was 18 % last week lol That's really really bad

Forced Migration for GAIT customers
Aug 12, 2005, 3:07 PM
in the AT&T forum

Has anyone heard about this new promotion? Blue GAIT customers are give two options either migrate to Cingular with a free Nokia 6010 and new 24 month agreement, or reprogram your phone to work on only GSM, but only on the 1900 frequency (and we were informed that the 850 is stronger and where the money is going) plus you have to go to a GSM blue default plan where in many cases is moving to a local more ...

Remember me and my v710?
Aug 12, 2005, 2:59 PM
in the Verizon forum

I finally got an exchange about 3 weeks ago..this phone is doing the same things (drop calls and then wont allow me to make or recieve. Repeating text messages. Turning of and on again) Actually to be honest, it's worse. (Now the screen scrambles and freezes) I really hope I can change my device again...and I want the problems solved!!! Do I only have 90 days to go through 3 before I can change models? I really can not ...

Re: Slider phones...Qwery Keyboard?
Jul 29, 2005, 8:13 PM
in the Verizon forum

No joke! I txt so much...usually 100 a day. just got the v710, but I think I might get this one out of contract, and then sell my v710 on e-bay. Although I really like the idea of a CDMA razr...but I think from now on I'm going to avoid all Moto at any cost!

P207 and LG9100
Jul 29, 2005, 6:48 PM
in the AT&T forum

Hot Hot Hot...just got to play with them in real life rather than virtual world. They are hot phones especially the P207. The electric blue lights and the black rocks. They are just plain sexy...RAZR what? lol

Slider phones...Qwery Keyboard?
Jul 29, 2005, 4:29 PM
in the Verizon forum

I just had the chance to play around with Cingular's LG9100 phone which is a bar phone with a keyboard that slide out. I just about fell in love at first site. Does anyone know if Verizon is going to come out with anything like that in the near future?

Re: Warrenty replacement V710?
Jul 25, 2005, 6:23 PM
in the Verizon forum

Just this phone! lol.

Re: Warrenty replacement V710?
Jul 25, 2005, 4:07 PM
in the Verizon forum

New problem! My new phone is now saying not able to charge and therefore not charging! I turned off the phone and it charges while off, but won't while on.

Re: Warrenty replacement V710?
Jul 24, 2005, 1:13 PM
in the Verizon forum

Ha ha...I reread that and it sounded funny. I had to go to a corporate store to get it fixed rather than wireless world in my home town.

Re: Warrenty replacement V710?
Jul 24, 2005, 12:30 PM
in the Verizon forum

Well all these problems started right after the 14 day mark...so I doubt that it is me abusing the phone. The guy said in the store that there was a glich like a computer virus and they had to fix that particular problem...unfortunally I had to go into a store to do that. And once again I'm in no mans land...south dakota

Re: Warrenty replacement V710?
Jul 23, 2005, 6:19 PM
in the Verizon forum

I wouldn't mind getting a v710 again, but I don't want a refurbished phone. I just hate the idea. I know how it goes with changing phones, and I don't mind staying with v710, but I don't know what to do with all these problems. As for the text problem being network. I've called twice and while they said that it was the network at first, after looking at my account or phone they say that it isn't the ...

Re: No Service Virgina Suncom???
Jul 23, 2005, 5:57 PM
in the AT&T forum

It's all buisness customers that were sold to Suncom from At&t wireless. So we're manually reprogramming all the TDMA customers although many have already called in and had their phones fixed (in that case I don't have to do anything). So their phones have been working for years, but right now they are doing the switch and somebody messed it up and had the wrong SID in the phones so now we're calling and fixing that. From the sound ...

No Service Virgina Suncom???
Jul 23, 2005, 3:31 PM
in the AT&T forum

We are normally an inbound sales channel and today, lucky us have been turned outbound. We're all now calling Virgina Suncom customer because their phones were all programmed wrong and were deactivated. So we're starting to call each customer and reprogram their phones. This is all sooo odd. I have never programed a phone in my life and now I'm going to be doing it for 5 hours straight!!!!

Re: Samsung P207 Voice Controls
Jul 23, 2005, 12:21 PM
in the AT&T forum

We were joking today between calls that we couldn't understand why anyone would need speech to text for text messaging. Then when I was driving to my parent's house this weekend for seven hours, and I kept getting texts, I realize how much you really do it need it if you are on the road. Texting while driving isn't a good idea.

Re: Warrenty replacement V710?
Jul 23, 2005, 12:11 PM
in the Verizon forum

That's helpful. I will try later tonight to see what they can do. It's just really frustrating when it's your only phone. I should have picked the LG...lol.

Warrenty replacement V710?
Jul 22, 2005, 10:01 PM
in the Verizon forum

My V710 is really retarded. It has several issues. First of all, it will send me the same text message over and over every 2 or 3 minutes until I leave it off for a couple of hours. During this time, it won't let me send or recieve messages. Second, sometimes it drops a call and then won't let me recieve or make calls until I turn my phone off for a few hours (which is irritating since this ...

Re: website to convert ringtones that sends them to your phone
Jul 22, 2005, 9:50 PM
in the Motorola V710 forum

It works really well..it's what I use.

Re: Faceplate replacement?
Jul 22, 2005, 9:48 PM
in the Motorola V710 forum

The metal part is the part that is scratched on the faceplate

Re: SERIOUS ISSUES WITH CINGULAR BUSINESS PRACTICES!!
Jul 10, 2005, 12:13 PM
in the AT&T forum

That text message you recieved is a promotion that our dept deals directly with. It includes 1000 anytime, but no nights and weekends. Now, we used to offer the 5000 nights and weekends..if you still have the text message call the number on it, and you'll get our dept..I believe even though we don't offer it right now, you could get it added personally by a sup.

Re: Hey Verizon Sales Reps....
Jul 9, 2005, 11:25 AM
in the Verizon forum

Ha ha...well we get calls all the time...the whole opertion is shady, but we always get customers that want us to match those prices. We also have had customers that have gotten charged 600.00 on their card when they thought it was free. Yikes!

Re: Have your noticed with the V3....
Jul 9, 2005, 11:18 AM
in the AT&T forum

I've actually seen both Paris and Nicky Hilto with RAZR's in photos. Paris had the silver, while Nicky had the black

Re: Wait...could it be my picture messages?
Jul 8, 2005, 9:56 PM
in the Verizon forum

Shadow223, that was the nicest, most professional response yet. Thank you for being so understanding, and compassionate. Most of the data usage was probably pix messaging. I didn't realize that it uses airtime when you send messages since I believe every other carrier doesn't charge it. I usually send 20 pix messages a day to other Verizon customers..guess that will be stopping.

Re: YOU CAN'T HAVE A FREE RAZR!
Jul 8, 2005, 8:42 PM
in the AT&T forum

Ha ha..today one of my co-workers recieved a call from a guy that went through a third party (wirefly I think) and his credit card company called him because he had a fraud alert on his account. Turns out he was charged 600 dollars instead of having the RAZR and accessory for free. Ouch! The 199.99 doesn't look so bad right now does it? Plus he called us wanting him to credit his account $600! Sorry buddy, you should ...

Re: parents are too soft
Jul 8, 2005, 7:53 PM
in the AT&T forum

I had a customer who had a 13 year old son that had $150 in 411 charges. No big deal to the mom who just bought him a new camera phone. Insane!

Re: LG handsets
Jul 8, 2005, 7:47 PM
in the AT&T forum

I'd have to agree..the CDMA phones are excellent. I had one that was a tough little thing with amazing reception. Now I have a Motorola and I just want to shoot myself. You'd think a new phone that cost three times as much would at least get the same reception, but nope...worse and lots of system problems. I've heard the 1300 is junk, but I've heard good things about the 1400 except battery life. Is that correct?

Re: why not anything like......
Jul 8, 2005, 7:42 PM
in the Verizon forum

I've heard that back in the day they were pretty popular and then the industry wised up lol.

Re: why not anything like......
Jul 8, 2005, 7:37 PM
in the Verizon forum

Cingular has a 6000 plan which is quite a bit. It would be hard to use 3000.

Hey Verizon Sales Reps....
Jul 8, 2005, 7:35 PM
in the Verizon forum

Do you guys have problems with third party sites like wirefly? We always have customers that want free V3 and of course being 199.99 on our site, we can't match that.

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