User: Jackturningover
These are the most recent forum messages posted by Jackturningover:
Re: Anyone think TOPS
Sunday through Wednesday the computer system was down completely at all uscellular outlets nation wide the same is true for Thursday and Friday with the exception of maybe an hour each day that it was up and working. Saturday Sunday and now Monday the system is up about 50 % of the time but it only works for half the issues. The reality is customers are waiting hours to days for service and in some cases now over a ...
That's really sugar coating it
Sunday through Wednesday the computer system was down completely at all uscellular outlets nation wide the same is true for Thursday and Friday with the exception of maybe an hour each day that it was up and working. Saturday Sunday and now Monday the system is up about 50 % of the time but it only works for half the issues. The reality is customers are waiting hours to days for service and in some cases now over a ...
Re: Oh Mary.....
I've got to say I'm kinda disappointed in Mary, I thought she would have stayed on a little longer after she steered this ship right into an iceberg.............Thanks for all the years of failure ,Mary
Stick it to Walmart
I have been wondering for a couple of years now, if Mary Dillion is on the board of directors for Target stores, why have US Cellular not been available at Target stores? Do you think it's because she doesn't believe in the product and doesn't want to stick Target with a dying brand?
Re: I feel torn..
The D.O.was created a long time ago by Jack Rooney, it was a good business concept at the time. Simply put , Trust and take good care of your employees and in turn they will do the right thing, take good care of the customer, and take care of the customer. Unfortunately that all changed a few years ago, starting with the removal of associate satisfaction. The D.O. was turned more into a weapon against associates that don't smile ...
Layoffs at USCC
Why hasn't anybody been talking about the multiple waves of layoffs happening within US Cellular. Last week US Cellular announced their quarterly results, but in their forecast I don't recall them mentioning additional layoffs besides the layoffs due to the divestiture of the Chicago , St. Louis , etc. markets. A internal memo from Carter also came out last week, saying that " to become more efficient we are going to be laying off another 3%" in ...
Re: US Celluar Sold to Verizon
I think it's possible that Verizon would buy U.S. Cellular just for the spectrum alone, but I really think it will be Sprint with its new funding from SoftBank or Dish that will buy the rest of U.S.Cellular not just for the spectrum but also the network. For the last couple of years while Sprint and U.S. Cellular have been negotiating the Chicagoland and St. Louis market, U.S.Cellular did nothing to improve the network in those areas, which ...
Re: Better?.......really
That was an attempt at being funny , Mary gets an iPhone, get it? Any way your right sprint did not want the towers, just the spectrum. However ,when the deal is finalized and the customers are moved over to sprint, uscellular will simply go to each of the towers and power them off. Maybe they will eventually sell off the equipment , who knows.within a year the towers will not be in service and customers from say ...
Re: Better?.......really
So according to the sprint-uscell deal for the Chicagoland market, in a few months all phone numbers for those areas will be converted over to sprint customers, that includes the fantastic four and everyone that works at the corporate head quarters. Does anyone know if Mary will be getting an iPhone?
Re: Better?.......really
Speaking of customers not leaving fast enough, for the nearly 3 years Mary Dillion has been CEO , why has this trend of losing customers not been reversed? After the selling off of the Chicagoland market to sprint,US cellulars customer count will quickly drop to near 5 million. What path is Mary leading the company down? Is this what the Carlson family brought her in to do?
Better?.......really
Samsung crono for $70 and a $30 dollar activation fee! Hello better...no.....unbelievable......yes
