User: not_in_halifax
These are the most recent forum messages posted by not_in_halifax:
Re: Limited Music player
BWAHAHAHAHA
No kidding! : :lol: :lol: :lol: :
Re: question about PTT
If you still have a year left on your contract, you might be able to get a one year discount for adding a year onto your current contract. :)
Re: why why why
Cingy has got nextel and verizon beat for coverage. Anywhere you get a cingular signal, you can use the PTT feature.
Re: why why why
It's not really fair to compare ANYTHING to the v60P. V60 and all varieties of it were huge pieces of crap anyway.
Re: Buying a phone from E-BAY (or other vendor)
Those promos are going bye-bye-bye.
Re: Text messaging from web
Oh, that's grand.
Actually, he already has my email address, so I'm not too worried about that. He apparently has no web access to email me. Although, I think I may to to the vtext website and text him that way.
The address is with the dashes or without for email?
Text messaging from web
Is there a way to send a text message to a verizon customer though email or web? If so, how can I do it?
My ex sent me a message through his brother to get in touch with him, but I don't want to talk to him... and I sure as hail don't want him getting MY mobile number. I'd rather SMS him through web or email if possible.
Re: AWS Sim cards
Hey moron, for the 100th time, the dude just wants to use his Blackberry for data. He's already got a good voice plan on his other line and has no intention of ever using his Blackberry for voice.
Plus, he is told about his plan at activation while speaking with the lovely and helpful people in NAS (CAT, whatever). They tell him all he needs to know about his rate plan and are duly qualified to discuss all ...
Re: AWS Sim cards
Oh, that's really big of you. :roll: Since I'm not going to get into a "you suck" war with you, I consider this discussion closed.
Celebratory sad stuff... and Motorola.
It's really sad when reps celebrate the times when their medication makes them too sick to go to work.
yarg. (To my teammates... I'm sorry guys.) :(
Um... Motorola GSM phones. The shiznit or the absolute crap? Discuss.
Re: AWS Sim cards
I actually said nothing about activating and acct for him. My original post was asking if there is any department in Blue that can send a customer a Blue sim card.
I'm tired of discussing this with someone who obviously is unaware of the original post.
Re: AWS Sim cards
I believe that is something that PEOPLE WHO ARE AWARE OF POLICIES discuss during activation. Since I have stated many times that I am in WARRANTY EXCHANGE, I've pretty much let you know that I do not get updates on every policy handed down by NAS, BEUC, Care or any department other than my own. It is up to the rep activating his service to discuss this with him at the time of activation.
How is my giving ...
Re: AWS Sim cards
HELLO! He's wanting a Blackberry data plan so that he can use his Blackberry AS a Blackberry. He is not even planning on getting a voice add on for it. I mean jeezus. Why the hell do we need to tell him about promotions that he can't get which would not apply to him anyway?
Re: AWS Sim cards
He has a phone. He has a blue line. He wants to add a Blackberry data plan and use his blackberry for email, etc. The man needs a sim card. I'm just looking to people who frequent this forum for assistance finding a sim card for this man through official channels.
Unofficially, I can direct him to eBay and let him buy a new sim card for $4.00. However, that is contrary to p&p and ...
Re: AWS Sim cards
Actually, as long a there is ATTWS equipment available, new lines of service can be activated.
With regards to this particular issue, NAS was prepared to add a line of service to his account... provided he has a new sim card.
Now, things may have changed in the interceding 3 days since I spoke with this customer... and NAS, but that's a policy change that I, and my co-conspirators in WEX, are not made aware of.
AWS Sim cards
Hey, does anybody know positively a blue department where a customer can get a blue sim card? I know care can, but they will have to "trash" the original sim card in the system. Is there anyone who can order one without trashing the currently active one?
Background... customer purchased a Blackberry online and wants to activate a new line for his Blackberry. He needs a sim card and I've as yet been able to find anyone ...
Re: convincing
I hear people talking about loyalty when they have been with us for 4 months... and they are talking about going to Verizon (Sprint, T-Mo, whatever).
Loyal customers understand their terms of service, use their service, report service related problems in a timely manner and make payments on time. They don't constantly "threaten" their service providers.
Re: another prank call
LOL :lol: :lol:
Too funny.
Re: "Western Washington" call center
Hm. Well, that's true.
I'll just be over here...
Re: "Western Washington" call center
India is identified as Western Washington. Last time I checked, they were definitely West of Washington, albeit SOUTHWEST...
Re: convincing
On top of that, you have to love what comes next...
er=Exaspirated rep
mc=Mr Customer
er: Well Mr Customer, I DID offer you a free Motorola V180 phone, with a two year contract.
mc: No, I don't want THAT free phone. I wanna Razr free... and I don't want to do a contract...
:evil:
Re: "Western Washington" call center
It really should read "West of Washington" 8O
Re: Hey BEUC, guess what!
BEUCslave said:
Im in the new orange beuc, which realy is the catch all queue, but thats another story. I only talked to the blue wex res once and it was on the east coast, and they were very helpfull. Not all of us are idiots.
Oh definitely, not all. There's just enough of them over there that we dread getting calls about stuff that the idiots have promised. V3 for T721... NEW phone on third exchange... ORANGE phone ...
Re: Can you read? Speak English? Or Spanish? Or at all?
ballderdash said:
resdeskslave said:
"Axe" is simply ignorance and laziness. And don't lie, I know all of you say aboot with your flappy heads and beady little eyes. :lol:
***DISCLAIMER***
THAT WAS A JOKE.
Oh come on. We know your real intention. You're trying to trick them into bombing the Baldwins! After all, what do we need them for? We don't even like ...
Hey BEUC, guess what!
It looks like WEX RES isn't gonna be around much longer to handle cleaning up the messes you guys make when trying to do warranty exchanges.
No more promising customers V3s in exchange for the out of warranty T721s. You guys will have to deal with that kind of crap on your own.
YAY!! :lol:
Where in the contract?!
Jeezus H...
Would someone please tell me where in the contract is says that we are obligated to provide blue phones for life? I'm getting customers quoting all kinds of paragraphs from their contracts/service agreements that I've never read before. :roll: Free phones for life, blue phones for life, orange phones for no contract... Where are they getting this crap?!?!
Re: Current thought processes.
bwahahaha
That's hilarious! I guess that's better than a customer wanting to fax in his cash, huh.
Current thought processes.
Why is it that customers feel that they need to yell at me to get what they want?
I just got a call from a customer who was in one of our stores. She has EWL which carries a $5 shipping fee. We, in warranty, are not permitted to waive this insurance fee for any reason.
When the rep got me on the line, the customer launched into this whole song and dance that she was told by tech ...
Re: You just pissed me off...
Um... you aren't the only one.
Re: As if a "normal" day wasn't bad enough...
I thought last Friday was supposed to be your last day. :?
WHAT ARE YOU STILL DOING HERE?!?! :?
Re: I'm thinking about the movie Office Space
Hm... I don't think we have a Samir. 8O
Re: I'm thinking about the movie Office Space
JoAnna said:
Huh. What do I think? Let me tell you what I think, Stan. If you want
me to wear thirty-seven pieces of flair like your pretty boy Brian over
there, then why don't you just make the minimum thirty-seven pieces of
flair?
Re: you know!!
It's a good thing you have such cute knees. :wink:
Re: Yawn
Perhaps he can pull one out of his... nose? :wink:
Re: I'm American and I'm tired of Americans!
ConvergysSlave said:
how do you know if people were or were not born in the USA. There are people who may have moved to the US and have kids or grandchildren that may appear to you or sound to you like they are immigrants.
Who cares where they are from, they are most likely American now...
Many of them tell me. "I was born right here in (insert state) in (insert year) and I'm not stupid. I've been an AT&T ...
Re: I'm American and I'm tired of Americans!
American consumers have given a new meaning to the term "free market economy". :roll:
My attitude is that nothing is free. Somebody always pays.
Re: I'm American and I'm tired of Americans!
resdeskslave said:
However, I deal with nothing but irate customers and the vast majority of the screamers and yellers are not Americans. Now, I would love to hear how screaming customers are "easier to deal with."
Really? The vast majority of my screamers were born and raised in the good ol' US of A.
Re: I'm American and I'm tired of Americans!
speck said:
We're a spoiled society is the problem... Americans have been raised to believe luxuries are deserved not earned...
American consumers have also been lead to believe that the customer is always right, no matter what.
"The customer is always right" concept may have worked fine in a time when people were more honest and more reasonable and less apt to manipulate the "facts" to suit their own purposes. A time when people were less 'cheap' and were willing to ...
Re: I'm American and I'm tired of Americans!
sheshinee said:
I wonder if people learned how to relax and realize that things aren't really as important, if that would solve things. Are we too uptight as a society? Are we just lazy?
We're uptight and lazy. Why else do you think we are dropping dead of heart disease and strokes in this country?
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