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User: Ejkbou

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These are the most recent forum messages posted by Ejkbou:

The New Mobile Share 10GB details from ATT directly
Feb 5, 2014, 10:25 AM
in the Article: AT&T Drops Cost of 10GB Mobile Share Plan forum

http://www.att.com/shop/wireless/data-plans.h tml?source=IC2Y0H0000000000L&wtExtndSource=ne wmobileshare

Re: Confused with new pricing
Dec 5, 2013, 7:55 PM
in the Article: AT&T Intros Mobile Share Value Plans for Less Green forum

Ok I am an ATT rep and the new plans break down as such: 300mb..20.00 1Gb...45.00 2GB...55.00 4GB...70.00 6GB..80.00 8GB...90.00 10GB. ..100.00 and all plans above 10Gb are much cheaper now and a CONTRACTED smartphone is 40.00 all levels Basic, full retail...bring your own..and ATT Next Smartphones are 25.00 on all levels device prices stay the same. So thats the breakdown, OK?

Re: Curious what phone you Like Nokia or motorola?
Nov 8, 2013, 4:19 PM
in the AT&T forum

Well, Droids are available for Verizon only so if she is ATT customer her decision is made for her.

Re: Customer Service very lacking
Nov 1, 2013, 6:26 PM
in the Verizon forum

Well, no need for accusations against Carriers and policies. I never said I had anything against VZ itself. End story is I was offered the Insurance and 99.00 deductible option. I was offered a crazily expensive Refurb option and I was offered VZ Edge program as a possible early upgrade...I found two of the three options to be fair. I dont have any issue with VZ as a company, my issue was the way ...

Re: Customer Service very lacking
Oct 28, 2013, 1:37 PM
in the Verizon forum

Well Grinder, To be clear I called twice. The first rep was very polite and sympathetic and suggested an override might be possible and said he would Message a Sup and I would hear back on issue in 3 business days and verified my contact info. Very nice guy. I hadnt heard anything by day 4 and thats when I called back to follow up and got this rep I describe above. When ...

Re: Customer Service very lacking
Oct 24, 2013, 5:53 PM
in the Verizon forum

Epik, Hey the tude was fine, I like straightforward as I recieve it better in the long run. I like the idea of Edge, the upgrade every year is appealing and 20.00 a month for Droid Maxx if acceptable to me but money is really tight right now and I just cant justify adding to the burden for such a minor issue. As I said the crack cant be felt and really isnt ...

Re: Customer Service very lacking
Oct 24, 2013, 10:25 AM
in the Verizon forum

Hey Epik, Thank you for a straightforward and objective opinion of the situation. I agree VZ and ATT have different goals. I shouldnt think of my policys here at work to have a bearing on my provider's policies. But I thought they might help in some way at least. I would upgrade to the Droid Maxx in a heartbeat, that thing is awesome. but I thought by asking for ...

Customer Service very lacking
Oct 23, 2013, 2:44 PM
in the Verizon forum

My wife and I, have 20 yrs tenure with VZ, as bought up with a Alltel by up. We upgraded in Jan of this year to Droid Razr for her and myself. We got a Droid Razr Maxx for her Pops and had started him a line in Dec of last year. He recently became ill and passed away a little over a month ago. VZ did drop the ...

Re: New Family Plan?
Oct 14, 2013, 10:26 AM
in the Article: AT&T to Refocus on Mobile Share Plans forum

well Smartphones are kind of expensive. Individual plans would work like so 300mb....phone 50.00+20.00dat=70.00 1gb......45.00 phone+40.00 data = 85.00 2GB...45.00 phone+50.00 data= 95.00 4GB ...40.00 phone + 70.00 data= 110.00 6GB....35.00 phone + 90.00 data= 125.00 10GB.....30.00phone + 120.00 data = 150.00 Not counting any FAN discounts of course. and these are plus tax, insurance or any add ons you might have.

Re: New Family Plan?
Oct 14, 2013, 8:02 AM
in the Article: AT&T to Refocus on Mobile Share Plans forum

I sign individuals up for Mobile Share constantly as most of the time Mobile Share is a less expensive and more fully featured set up than what they have. A retired man or woman with a basic phone or college student with no need for a smartphone....UNL talk and text and 300mb data for 50.00 flat plus tax. Its a rate that competes with the cheapest carriers.

Re: Me wants
Sep 4, 2013, 2:46 PM
in the Article: Samsung Note 3 Offers Bigger Screen, Smaller Footprint, Updated S Pen forum

You should just get a Samsung Galaxy Mega. 6.3 inch screen, Brother

Re: Too cool!
Sep 3, 2013, 2:08 PM
in the Article: Android 4.4 Named "KitKat" forum

acdc1a said: If they were going to co-brand it, why not green Jello? Because they are following alphebet. Letter K is next

Re: Let's hope
Jul 2, 2013, 3:52 PM
in the Article: Motorola Lets "Droid Ultra" Slip forum

No, I disagree. I am Verizon customer. I run with Motorola Droid Razr Maxx, first one. and I eat lunch in my truck in Florida in early afternoon every weekday. I can happily say that even in full blasting sun, I see my phone just fine. I am not suggesting you are wrong, just that its not my experience with a phone a step below yours....I personally love the Droid series.

Re: There is no free lunch
Jun 5, 2013, 4:51 PM
in the Article: FreedomPop Debuts Free Smartphone Plans forum

Obama Phones!!!!!! Ignorance knows no bounds.

Why in these reviews are Music sound quality never discussed
Jun 5, 2013, 4:49 PM
in the Article: Review: Samsung Galaxy S 4 for Verizon Wireless forum

Yes, I agree, voice quality is important and you guys do great describing normal talk quality and speakerphone use. But when discussing Music, the apps and management are discussed but nothing is ever mentioned about the actual sound quality of music, both in headphones and externally. Some find it an important consideration and take note of this part of performance. Its not just this review but I read reviews of all phones and its ...

We can get Duck Dynasty to open a MetroPCS Store
May 23, 2013, 2:59 PM
in the Article: Verizon Announces Viva Movil Retail Stores for Latinos forum

They could sell old 80s style car dash phones.

The United States has NO OFFICIAL LANGUAGE
May 22, 2013, 4:32 PM
in the Article: Verizon Announces Viva Movil Retail Stores for Latinos forum

So for everyone complaining about minorities learning 'the' language, we dont have one. Yes, English is the given one but this is a land of many. So relax. On a side note, New Mexico is a state in the union where contracts and state paperwork can be legally written in spanish.

Switched Sim Card and activated phone myself. Bad Idea?
May 6, 2013, 11:31 AM
in the Verizon forum

I had a Droid Razr and got hold of a Droid Razr Maxx. I work for ATT and reasoned that simply switching SIM cards while having phones off would activate the MAXX. I did the swap carefully and yes now 12 hrs later the MAXX is running beautifully and with no hiccups. My wife seems to think I have to inform Verizon of the switch as it could cause trouble if I dont. ...

Totally Agreed
Apr 25, 2013, 3:58 PM
in the Article: AT&T Slams DOJ, Calls Its FCC Guidelines Unlawful forum

If the auctions in question are freely open to all carriers then the DOJ is out of line.

Re: where can I get...
Jul 31, 2012, 9:31 PM
in the Accessories forum

Amazon.com

Re: Protective Film Suggestions?
Jul 31, 2012, 9:30 PM
in the Accessories forum

Zagg brand is highly recommended by a lot of people. I don't personally have one as I use generic ones. Zagg is very expensive, running about 20 bucks for one screen. My generics are a buck for 3 of them. They work so so. Generics, if a bubble forms or its worn, gets tossed out. Zagg apparently, can be washed in a dishwasher and reapplied. So look into those if money doesnt ...

Re: windows8 news?
Jul 31, 2012, 9:24 PM
in the Development forum

If I was you I would google Microsoft's E3 presentation. They talk about Windows 8 and a new app called SmartGlass that will be spread across all platforms. Once you have that knowledge, I think you will figure out that your greatest chance of hitting the next wave will be supporting Smartglass as well. Maybe an eye towards getting other apps on windows platform to interact with it or as someone pointed out, learning linux ...

Re: Kind of Customers:
Jul 31, 2012, 6:34 PM
in the Shop Talk forum

C: We called a new number to us and it went to vm, shockingly, the vm answered with "Hello, (custs name), (new person) can't come to the phone right now. Please leave a message at the tone." How the Hell did they know who we are? M: Well, I don't think they did. My thought is that it was just an app of some sort that read the caller ID outloud to the caller as ...

Re: Wow
Jul 30, 2012, 9:46 PM
in the Shop Talk forum

As ATT Rep, I could comp her 5000 rollover mins per day if I spoke with her daily. And we can credit 250.00 per cust per day as well. So I will wipe bills as crtsy and comp rollover left and right to WOW our customers, the new ATT policy.

Re: ALWAYS
Jul 27, 2012, 4:17 PM
in the Shop Talk forum

I am CARE. We have a number of hoops to jump through as well so dont feel the rep was being difficult. One thing being Insurance can only be added to brand new phones at time of sale, not used, referbs or replacements

Re: la la la
Jul 27, 2012, 4:12 PM
in the Shop Talk forum

As a rep, I can waive the fees without any permissions needed so LA LA LA indeed.

Re: That didnt answer my question----Its over so chill
Jul 20, 2012, 8:17 PM
in the Shop Talk forum

The channels are back and DTV won so all the issues are over. YAY!!!!!!

Jailbreak of Samsung Fascinate on Verizon
Jul 20, 2012, 3:41 PM
in the Tricked Out forum

I am considering Jailbreaking as my wife and I both have Fascinates and since the latest update they are buggy and glitchy acting as all hell. So I ask if doing a jailbreak will help stablize them and stop future updates? Over and above that, they are out of warr and we cant upgrade til Jan. Verizon is offering no solutions so we are getting frustrated. I dont need Samsung opinions. Youre ...

Want to jailbreak a Samsung Fascinate on Verizon network
Jul 20, 2012, 3:08 PM
in the Samsung forum

Thinking about doing so anyway. So questions I have, What would some pros and cons be? We are both, my wife and I, having numerous glitchy issues after many updates. The updates seem to make them worse and worse. Would jailbreaking make them less glitchy and more stable?

Re: How it will work with Employee Discounts?
Jul 18, 2012, 8:48 PM
in the Article: AT&T's Shared Data Plans Arrive Late August forum

Corp discounts will come off the main line as always. As most of the family or group plan charges are listed on the main line, then of course the discount is off the total for that line.

Re: That's not 'misinformation'
Jul 18, 2012, 8:45 PM
in the Article: AT&T's Shared Data Plans Arrive Late August forum

What I was reading was most thinking that they could keep UCNL plans with share plans so thats why I posted. You are correct, if no plan changes are planned then no loss of UNL will be. Upgrades will not effect UNL either. Some more details....Corp discounts are available for the new share plans as well. Also changing to share plans will not affect contract or upgrade elegiblity dates either.

Re: How it will work with Employee Discounts?
Jul 18, 2012, 6:55 PM
in the Article: AT&T's Shared Data Plans Arrive Late August forum

I am an ATT rep. Yes you can keep FAN support with share plans

There is a lot of misinformation here
Jul 18, 2012, 6:54 PM
in the Article: AT&T's Shared Data Plans Arrive Late August forum

Specificly, ATT will take away grandfathered UNL plans when a customer switches to a share plan. I am an ATT rep. This just came down the pipeline.

Re: Explaination on Verizon Shared Data Plans
Jul 18, 2012, 6:52 PM
in the Article: AT&T's Shared Data Plans Arrive Late August forum

I am an ATT rep. NO! The new ATT share plans will not allow grandfathered unlimited data to exist on the share plan. Please folks be clear that we are no different than Verizon in that respect.

Re: ATT Rep now available
Jul 18, 2012, 4:04 PM
in the AT&T forum

Understood. Guess it makes sense. Thanks

ATT Rep now available
Jul 17, 2012, 10:29 PM
in the AT&T forum

I am a ATT CS Rep and have been for a year so if anyone has questions, I will be happy to explain ATTs side and help you understand.

Re: Screen unlocks when receive a call
Jul 17, 2012, 9:58 PM
in the Samsung Fascinate / Mesmerize (Galaxy S) forum

Can you tell me what this program is that you refer to is? I and my wife have Fascinates and yes since the update they are glitchy and problematic. Its quite the pain in the butt and we arent eliglble for upgrade until Jan 13. Also can you or anyone else for that matter, tell me what phones are offered besides the Charge?

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