These are the most recent forum messages posted by awcidy:
Re: Sometimes I want to cut the eardrums out of customers
It's not about the music. It's about someone looking cool with their Dr. Dre/Ludacris (whoever hasn't had an album in a couple of years) headphones. They probably don't know what 320bps are. *shrug* It's just more brand-whoring no matter what the product is. Who cares about quality!
Customer: Yes I would like my internet configurated (lol). Me: (stiffling laughter) Alright we can go ahead and CONFIGURE your internet. What's the make and model of the phone? Customer: T-Mobile Googley Me: Okay, well T-Mobile is a service provider and Google is just a- Customer: Oh I mean Android LG Samsung! Me: ... Okay may I please have the imei number then?
Re: The recorder
Well according to the law, it's illegal. Unless the person gives them permission to record them, and at a call center that's when you have to escalate the call. Depending on the call center though. Not all calls are recorded either depending on the call center. Most places just say "This call MAY be monitored or recorded..." May. Not will. It's all about the Patriot Act or something, couldn't tell you for sure. But recording someone without their knowledge ...
Even so, there are certain applications that can only be downloaded if you have rooted the phone.
Re: Prepaid versus Contract
Hey babby. I'm on a prepaid plan. Metro PCS by the minute plan. We have money to save. :P
Re: shoptalk survey
what is your one vending machine weakness? Uh... I don't make enough money to go to the vending machine. how do you keep newbs from stealing your desk? I don't? when ps is dead how do you pass time between calls? I try to read, but end up talking to people instead. The queue never goes down. do the stains on the chairs scare you? Mmmm stains. have you ever had an inter-office romance? Well, met my boyfriend at work and we are still together... when do you promote a ...