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User: SpecialEd

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These are the most recent forum messages posted by SpecialEd:

When are the V710 settlement claims available?
Aug 13, 2005, 9:51 PM
in the Motorola V710 forum
I called Verizon today and the customer service rep. new nothing of the settlement. Is this just ignorance or is the claim yet to be made public? When does this take effect? Thanks, Ed

What's going on with the Class Action Lawsuit?
Aug 12, 2005, 10:14 AM
in the Motorola V710 forum
I've had my V710 for about a year noe. Just curious what's going on with the lawsuit. Will there be any compensation? Thanks, Ed

Re: Any disappointed purchasers in California? Edward70@aol.com
Jan 14, 2005, 2:55 PM
in the Motorola V710 forum
Here is my E-mail: Edward70@aol.com

Re: Verizon Class Action in Wall Street Journal
Jan 14, 2005, 2:54 PM
in the Motorola V710 forum
That is GREAT to hear. I've been a loyal Verizon Customer for 7 plus years and they have always had lousy customer service. This Bluetooth isuue was just the last straw. I already stated my complaint to the FCC. I'm going to leave Verizon as is my family. Not sure where to go yet, but as soon as one of the other carriers realizes that customer service is important I am gone. P.S. Don't let the VZW reps on this site influence you at ...

Re: New Software Flash For v710 FOR THE LOVE OF GOD!
Jan 4, 2005, 1:36 PM
in the Motorola V710 forum
I'm interested I'm interested, but no one is showing me the love and attention I need. Please please pleas. Thanks. Edward70@aol.com

Re: New Software Flash For v710: Edward70@aol.com
Dec 27, 2004, 2:59 PM
in the Motorola V710 forum
Please send me the zip file and instructions, Thank you. Ed Edward70@aol.com

Re: New Software Flash For v710
Dec 27, 2004, 2:23 AM
in the Motorola V710 forum
Please send to Edward70@aol.com

Re: New Software Flash For v710
Dec 26, 2004, 4:05 PM
in the Motorola V710 forum
Please forward to me: Edward70@aol.com

Re: New Software Flash For v710 (Please forward to me)
Dec 26, 2004, 4:03 PM
in the Motorola V710 forum
I'm very interested. I've been a very dissapointed user of the V710 for 4-5 months now. Thank you so much. Ed

Re: FCC Consumer Complaint Form - (Form 475)
Nov 20, 2004, 2:36 AM
in the Motorola V710 forum
Filled out and submitted. After I hit submit it said this form... Is this correct?

Re: FCC Consumer Complaint Form - (Form 475)
Nov 20, 2004, 2:22 AM
in the Motorola V710 forum
I, as well, support this action one hundred percent. If I can of any help let me know. Thank you.

Re: Asking a lawyer.
Nov 18, 2004, 2:10 AM
in the Motorola V710 forum
Hey Phone tech, do you work for Verizon? If so, why don't you stop wasting your time here and focus on your customer service skills with the rest of the co. If not, why are you sticking up for Verizon? Just curious. Thanks

Re: Asking a lawyer.
Nov 18, 2004, 2:08 AM
in the Motorola V710 forum
Listen to Verizon try to put the blam on Motorola. Yes, motorola is being weak by not stepping up to Verizon, but they are not to blame as of yet. Although I will think twice before buying another Motorola phone or product for that matter. Very dissapointed at big companies taking advantage of customers for profit.

Re: Class Action
Nov 18, 2004, 2:06 AM
in the Motorola V710 forum
I'm in on it as well, I will do whatever to get it going. What can i do to help???

Asking a lawyer.
Nov 16, 2004, 9:57 AM
in the Motorola V710 forum
Didn't Microsoft do something similar? Verizon customers are only allowed one option to take advantage of the media gadget software download accessories. Get It Now. Plus the disabling of Blue tooth when it was initially advertised on the phone. Isn't this false advertisement?

Re: Sprint, Cingular/ATT or Verison. NO VERIZON CUSTOMER REPS!
Nov 16, 2004, 9:45 AM
in the Motorola V710 forum
You have a reson to complaing! That is what they did. You can spend a lot more money to buy memory, a memory reader for your PC and than Transfer photo's but that is not how it should be.

Re: Sprint, Cingular/ATT or Verison. NO VERIZON CUSTOMER REPS!
Nov 16, 2004, 9:43 AM
in the Motorola V710 forum
I talked to managers. They were not cooperateve at all. VERY RUDE!!! Thanks for the advice.

Re: Sprint, Cingular/ATT or Verison. NO VERIZON CUSTOMER REPS!
Nov 16, 2004, 9:41 AM
in the Motorola V710 forum
Weather or not GIN is controlled by another network, Verzizon is ultimatley responsible for how it works with their customer. I find it hard to believe that GIN forced poor Verizon to cripple the phones.

Re: What does the elusive V710 new firmware actually fix? JASBANIA
Nov 16, 2004, 9:39 AM
in the Motorola V710 forum
Hey Jas, do you work for Verizon???

Re: Sprint, Cingular/ATT or Verison. NO VERIZON CUSTOMER REPS!
Nov 15, 2004, 5:10 PM
in the Motorola V710 forum
Are you a Verizon Customer service rep? I don't and didn't demand anything other than the item I purchased for $300 to be fixed or replaced without incident. I think you need to understand the situation before you make simple minded accusations like that.

Re: Sprint, Cingular/ATT or Verison. NO VERIZON CUSTOMER REPS!
Nov 15, 2004, 2:27 PM
in the Motorola V710 forum
You are right about 1 or 1000 customers making a difference, but your attitude towards it differs from mine. I started with Airtouch in 96 when 1 or 1000 customers did make a difference and I am 100 percent confident that there will ber a carrier just around the corner that would appreciate the business. Mabe Sprint or AT & T/Cingular. Through this media and many others Verizon's foolish and greedy decisions now will CERTAINLY hurt them in the future. I'm ...

Re: Using the V710 for internet with my Ipaq 4705???
Nov 15, 2004, 2:21 PM
in the Motorola V710 forum
Thank you very much. I'll try it later on.

Re: Sprint, Cingular/ATT or Verison. NO VERIZON CUSTOMER REPS!
Nov 15, 2004, 1:44 PM
in the Motorola V710 forum
Thank you. I will be happier. Even if I can't get a signal in BF Egypt. I'd rather use smoke signals. My friends and family will be much happier as well.

Re: Sprint, Cingular/ATT or Verison. NO VERIZON CUSTOMER REPS!
Nov 15, 2004, 1:41 PM
in the Motorola V710 forum
Red, I don't know if you're a VZW rep, but you sure sound like one. One that actually cares about a customer. At any rate I understand that phones may, will and do have problems, BUT that coupled with the fact that Verizon intentionally crippled the V710 is absolutely uncalled for. By crippleing the phone Verizon cut the personal acceptable margin of fault the phone may have with out it being intentionally disfunctioned. I'm saying that I can accept the fact that ...

Re: Sprint, Cingular/ATT or Verison. NO VERIZON CUSTOMER REPS!
Nov 15, 2004, 12:51 PM
in the Motorola V710 forum
The V710 is a great phone. I could've gotton a great phone for $49. I paid for a spectacular phone with Bluetooth. Verizon Crippled the bluetooth so it is useless for the applications in which I intended on using it.

Re: Sprint, Cingular/ATT or Verison. NO VERIZON CUSTOMER REPS!
Nov 15, 2004, 12:20 PM
in the Motorola V710 forum
Thanks for the wishes. Verizon is the worst in Customer service. I use to weigh the fact that their coverage is superior, but my friend uses Sprint and is is very comperable to Verizon in coverage including, when neccessary, analog. Thank you thought. Customer service is not that bad in America, but it is lousy in VERIZON!

Sprint, Cingular/ATT or Verison. NO VERIZON CUSTOMER REPS!
Nov 15, 2004, 11:36 AM
in the Motorola V710 forum
I'm going to switch from Verizon because of their lousy customer service. When I switch most of my family will switch as well. It took me a couple years to get them to join Verizon but they know and can't stand Verizon Customer service. What would you suggest for the new service? I know Verizon has slightly better coverage than Sprint and AT & T is horrible. But, what about Cingular has that improved or is Sprint the way to go??? I ...

Using the V710 for internet with my Ipaq 4705???
Nov 15, 2004, 11:32 AM
in the Motorola V710 forum
Does anybody know if I can do this. Because Verizon dissabled the BT functionability am I not able to do this? Can we do something against Verizon because they advertised this phone as full Bluetooth and than crippled its features?

Re: V710 owners, CHECK out this stellar Verizon Service.
Nov 14, 2004, 9:44 PM
in the Motorola V710 forum
Good Luck to who? Verizon Customer service does not need luck it needs a lesson in customer service or it will surely hurt their business as sure as there will be competitive carriers with better customer service.

V710 owners, CHECK out this stellar Verizon Service.
Nov 14, 2004, 12:43 AM
in the Motorola V710 forum
https://www.phonescoop.com/carriers/forum.php ?fm=m&ff=2&fi=128314

VERIZON HAS THE WORST CUSTOMER SERVICE!
Nov 14, 2004, 12:39 AM
in the Verizon forum
The absolute WORST. I tried to change my V710 for the third time last week in Burbank, CA. They wouldn't do it because I didn't have the original receipt from Radio Shack. The phone has already been swapped out by Verizon, without a receipt about a month ago. I was on the phone for an hour with customer service who offered to overnight mail me one, yet not knowing it it was a fixed unit or not and without a receipt. However, the ...

Re: WE ALL NEED TO COMPLAIN: HERES HOW
Nov 8, 2004, 10:06 AM
in the Motorola V710 forum
And the Camera is a joke. I can draw better than it takes photo's.

Re: WE ALL NEED TO COMPLAIN: HERES HOW
Nov 8, 2004, 10:04 AM
in the Motorola V710 forum
This phone is crippled by Verizon, it self scratches and is very expensive. We do not have to just accept this!

Re: WE ALL NEED TO COMPLAIN: HERES HOW
Nov 8, 2004, 2:08 AM
in the Motorola V710 forum
Count me in. Verizon is GREEDY.

Re: WE ALL NEED TO COMPLAIN: HERES HOW
Oct 28, 2004, 8:51 AM
in the Motorola V710 forum
You've got my support. I've been a loyal Verizon customer since 97 and I am disgusted at their greed and selfishness. I've even had some of the tech's in the stores admit their greedy crippled on their phones.

Re: Is It Fair For Verizon To Cripple Our Phones?
Oct 21, 2004, 8:47 AM
in the Verizon forum
Yes, you are right, but when you do research on a product you assume that the advanced technology that is advertised is available and not retarded. When I purchased my Panasonic HD TV from Circuit City they didn't cripple it's HD making use their HD reciever.

Re: Is It Fair For Verizon To Cripple Our Phones?
Oct 20, 2004, 12:41 PM
in the Verizon forum
B S!!!! To enable more income is the truth.

It's time to pull together.
Oct 20, 2004, 11:40 AM
in the Motorola V710 forum
https://www.phonescoop.com/carriers/forum.php ?fm=m&ff=2&fi=114381 Go to the general Verizon forum and read and respond to the crippling issue.

Re: Is It Fair For Verizon To Cripple Our Phones?
Oct 20, 2004, 11:34 AM
in the Verizon forum
EXactly!!!

Re: Is It Fair For Verizon To Cripple Our Phones?
Oct 20, 2004, 11:33 AM
in the Verizon forum
I've sent them several e-mails and got no response. I spoke with customer service yesterday and got transferred several times. Of course they deny this fact. However the customer service agents in the store admit the facts that I have stated.

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