User: xZuchinix
These are the most recent forum messages posted by xZuchinix:
Re: playing pokemon
Find Raikan if you can.
Re: sup calls
My whole RSD department that takes sup calls only gets like 10 calls each a day. The huge fuster cluck queue takes 45+ each. Whoever makes the queues have started merging RSD since we're so busy, but that only lasts for about .2 seconds.
If we have such a high call volume, why not add more bodies?
Or just let us release calls until the queue is free.
Re: Funny things people say
Sony erection phone
Re: Funny things people say
They've had a "bad phone" from day one.
8 months later they decide to call in and throw a fit and want a different phone.
Re: Funny things people say
ahhhhhhhhhhhh!!!!!!
That is /wrists +30!!!!
Re: Funny things people say
Haha
Favorite quote "I gots me onea dem Blak burry torch phones"
Funny things people say
HT&C Inspire
Re: I just..
Please tell me he was not interested in anything phone that didn't have words on or in it.
Re: Funny Notes on Accounts
cci transfered by warranty warranty handling issue with phne not working , has had issues with (home internet/phone/cable service) and wireless device bought at store wanted compensation for inconvenience with uverse and wireless device being faulty. warranty set committment with customer for replacement device and offered customer 25 dollar courtesy credit and 5000 rollover minutes... cust proceeded to tell her life history with (the wireless company) unable to interject into conversation. didnt want to take the court credit ...offered ...
Me and
HR are very close because of this
Is there a point when
You've took too many back to back calls and most of them have been irate, that you've just left. If today was your friday, would that affect your decision?
Re: If I told a customer
Only if they QA'd that call.
L...
ook here, you do what you want, I don't feel like esploding the LOUNGE TALK card at you
Now it is
So its official
BTW
Trademarked by xZuchinix
Totally worth
necroposting.
R.E.S.P.E.C.T.
R.eally
E.ffing
S.tupid
P.eople
E.xpect
C.razy
T.hings
That is all.
At&t
Probably because I work for them.
I heart Sprint and its cheapness though.
Re: FMLA vs. FML
OMG! Yes I know exactly what you're saying. I got wrote up for not going to work one day because my car broke down 45 mins away from work, someone else didn't show up but they had kids that were sick and it was like no big deal.
Re: FMLA vs. FML
Hmmm... I need to find out how to use this to exploit the system. I'm cool with a day of no pay, I have stuff to go do.
Re: FMLA vs. FML
What is FMLA? I need to get on this.
Re: how'd
Yup. Thats pretty much correct. They may wanna try click to chat, but I don't know how helpful that is.
At&t
Says that once you leave the states you're SOL, or even if you're in the states, you're still gonna need to find assistance from someone other than At&t.
And I'm an At&t rep
Re: was the center that got shut down
I have no idea where, I think its either florida or colorado
How about this
I read it wrong, and I'd delete the post if possible, but I can't
Yeah, I read it wrong.
I re-read it and I wrong about the reasoning, but /my life
Just found out.
Another call center that takes the same type of calls as mine closed down. Reason being "****** HAS BEEN SHUT DOWN EXPECT HIGHER CALL VOLUME FROM THEIR QUES"
So my logic is this, "If theres too many calls, why shut down a center if they have too many calls?" This does nothing but make the other centers have even more calls.
/rant and life.
Does this mean?
That other phones will be getting the update too?
Does anyone know what phones, and when?
That...is...
AWESOME!!!
I wish I could do that.
T'is Unfortunate
We can't get crunk with them. I've almost had to take some info home and make a call or two.
The trifecta...
When I get someone who does all that, I want to field goal kick a baby. It's quite sad.
The worst thing THEY can say/do
Whats the one thing that a customer can say/do that automatically makes you pray terrible things happen to them? Everybody has to have something like this.
Mine is when people ask me to speak up or repeat myself
-or-
When I ask for the phone number and they sigh like I'm asking them to do something so difficult and tedious.
Re: Types of call center employees
Yes. I know them. They all seem to quit shortly after I notice them. :cry:
Re: Morale
I know, I was being semi-sarcastic. Morale has been pretty low and they keep wanting our stats to go up (or down depending on what). They even based a quartly one-time bonus on our stats. We get 3 strikes site wide for them, we've used 2 strikes and still have another 2 months to go. When we strike out, no bonus.
Morale
Is overrated.
No one wants to come to work anyways. So why should they bother keeping people happy? As long as the people on top are getting paid thats all that matters.
15 (as a safe guess)
I average about 25+ day. At least 10 mins each too.
Dear other Customers,
If your handheld phone that has many capabilities of a computer, for some ungodly reason doesn't operate at the speed of thought, take a step back and think, "Hmm, my home pc has difficulities doing umpteen million things at the same time." Or hey, better yet, call tech support everytime it does. Its a damn phone. If it slows down some accept it, and move on with life.
/rant.
Re: Falling asleep while "on duty"...
I've done it, but I've never slept through a call. I turn the volume to 11 so I get woke up. I have however fallen asleep on a call for a minute or 2.
Re: Stupid co workers
Yes, alot of them. Beautiful rant by the way. My favorite is when a different department tells customers that my department can do something, quote rules verbatim to me and the customer, but however they're wrong because we no longer do such policy. Ahh... joyous times.
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