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User: fleurdemiel

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These are the most recent forum messages posted by fleurdemiel:

egg
Jul 23, 2012, 2:54 PM
in the Shop Talk forum

zactly

Re: I hate my life.
Jul 23, 2012, 10:24 AM
in the Shop Talk forum

and hearts semi colon

Re: Is it just me?
Jul 23, 2012, 10:23 AM
in the Shop Talk forum

Not the worst idea, m'dear.

we actually
Jul 23, 2012, 10:21 AM
in the Shop Talk forum

cannot explain the survey to them, nor bring it up in any way. If we got a horrible score with good comments, the client nine times out of ten takes that into account.

Re: jargon
Jul 20, 2012, 11:40 AM
in the Shop Talk forum

GAHHHH SO MUCH ANGER :evil: :evil: :evil: :evil:

actually
Jul 19, 2012, 10:25 AM
in the Shop Talk forum

they're also not going to survey those who didn't actually buy from you. And.. anyone sitting around *seriously* asking for a free iphone is probably on crack without a credit card.

Re: to stupid carriers
Jul 19, 2012, 9:51 AM
in the Shop Talk forum

Calm down. I know what you're complaining about, and it's not something to be worried about. They do take those instances into account because every call where you get scored on is investigated. So :paranoid:

Is it just me?
Jul 19, 2012, 9:49 AM
in the Shop Talk forum

Or do these shared data plans from at&t benefit ABSOLUTELY NOBODY? :evil:

Re: jargon
Jul 19, 2012, 9:47 AM
in the Shop Talk forum

GAHHHHHRRRGHHHH :evil: :evil:

Re: jargon
Jul 19, 2012, 9:46 AM
in the Shop Talk forum

:(

jargon
Jul 18, 2012, 11:36 AM
in the Shop Talk forum

"she hung GUP on me!" "i like textes." God Bless America. :cry:

Re: I hate my life.
Jul 17, 2012, 12:26 PM
in the Shop Talk forum

ew. love is for pink tacos.

Re: work sucks
Jul 17, 2012, 12:25 PM
in the Shop Talk forum

I KNOW. (she left me roses by the stairs.. surprises let me know she caaaarrrreesss)

I hate my life.
Jul 13, 2012, 2:02 PM
in the Shop Talk forum

"A payment attempt has already been made on this shopping cart, therefore you must start over." "I have to go, babe. I'll call you back to pick up those three lines later." "May I call you back at a more convenient time?" "No." *click*. If I smoked, I'd have three right f'n now.

NOOOOOOOOOOOOOOOOOOOOO ONE
Jul 12, 2012, 2:44 PM
in the Shop Talk forum

expects it, indeed.

you know
Jul 11, 2012, 11:58 AM
in the Shop Talk forum

I don't know what to expect around here anymore :(

srsly.
Jul 5, 2012, 10:40 AM
in the Shop Talk forum

Now, I'm all about reform in this place, but it sure beats standing on a city block with a quizno's sign.

analyst review does that
Jul 5, 2012, 10:35 AM
in the Shop Talk forum

if there is a notation on the customer's credit file for them to be personally contacted every time their credit is run. I got that feature recently added to my credit file. Relief 8O

we're
Jul 5, 2012, 10:33 AM
in the Shop Talk forum

not allowed to question the customer's legitimacy, the system does it for us. We also *have* to do what the customer wants (if it's within our capability, ie: switching shipping addresses) if they become irate or if it's about to become a bad customer experience. What Duder did was spook the customer. I can see that being encouraged in some call centers. At ours, it's verboten. Just doing what's expected of me. Our sales go through such a vast screening process ...

Re: I will not confirm or deny specific products or companies
Jul 4, 2012, 5:04 PM
in the Shop Talk forum

GIRL! 8)

lmao
Jul 4, 2012, 5:04 PM
in the Shop Talk forum

I actually had one guy admit to me that he had a prblem with talking over people and that he was an a-hole and that I was a sweetheart for being patient :lol:

pfft
Jul 4, 2012, 5:02 PM
in the Shop Talk forum

Whatevs. My supervisor is laissez faire about these things. We let the custome rknow we can't do it for 'security purposes'. If the customer gets livid and *still* wants it even after I explain reasoning, boom. I deliver, but as you are probably aware, any line being sent to a different address from the billing address will always get cancelled. Always. But, it's still a line on his board, and it still counts towards my bonus. Cust. got what they want, the ...

something different.
Jul 2, 2012, 2:38 PM
in the Shop Talk forum

I came to this place with the hopes of lasting a few weeks. I've lasted two years, and have been lumped in with all walks of life who desperately needed a job in this economy. In short, I feel incredibly lucky to have known some of the most resourceful, hardworking and sincere people I have ever met during my time here. boom

Re: just got the sooper dooper big sale that really counts
Jul 2, 2012, 2:22 PM
in the Shop Talk forum

uverse triple play? 8O

Re: When are you gon' learn
Jul 2, 2012, 2:21 PM
in the Shop Talk forum

It's true. I understand righteous anger... but even then, I can't bag on my company, they know better. So.. when I'm respectful, WHY CAN'T THEY BLOODY BE? :evil:

When are you gon' learn
Jun 29, 2012, 2:05 PM
in the Shop Talk forum

I AM FAR MORE LIKELY TO GIVE YOU A BREAK IF YOU ARE NICE TO ME? :evil:

I love those!
Jun 29, 2012, 2:04 PM
in the Shop Talk forum

:D

"you people"
Jun 19, 2012, 9:27 AM
in the Shop Talk forum

:evil: I don't appreciate being lumped into "you people". :evil: :evil: :evil:

it's worlds better
Jun 19, 2012, 9:26 AM
in the Shop Talk forum

than being called 'you people'.

o
Jun 16, 2012, 7:33 PM
in the Shop Talk forum

LORD 8O

a customer just called me
Jun 16, 2012, 7:27 PM
in the Shop Talk forum

a lil' ray of sunshine. :D yee!

Re: yeah
Jun 14, 2012, 10:30 AM
in the Shop Talk forum

Funny you should mention bank robbing. This morning on NPR, they talked about a study that was done on the lucrative positives about bank robbing, and it wasn't really on the plus. On avg, a bank robber made only about 4k every 6 months. Even worse when you get arrested :roll: Great question. On the upside, however, UNR isn't a very expensive school.

yeah
Jun 14, 2012, 9:51 AM
in the Shop Talk forum

not super excited about those possibilities. Also considered just going back to school full time and becoming totally in debt like the rest of 'Murka's youngins. :cry:

awww, man!
Jun 14, 2012, 9:50 AM
in the Shop Talk forum

they allow you to do that? /;| amazing.

at at&t (where the dude and I both work),
Jun 14, 2012, 9:50 AM
in the Shop Talk forum

they encourage us to come up with creative language. What I usually say is "I can conference you in with a specialist who can help you with that if you like."

YES
Jun 13, 2012, 3:05 PM
in the Shop Talk forum

does your mgmt show that to everyone, too? 8O

it's finally happened
Jun 13, 2012, 9:25 AM
in the Shop Talk forum

my numbers are the worst they've ever been. Just a few more disciplinary PIN's and I'm outta here! I'll probably end up where the fire-ees from this place head over to. Hellooooo Wells Fargo!

Re: "do i get a disount
Jun 8, 2012, 6:58 PM
in the Shop Talk forum

lololololololololol oooooooooohhhhhhh GURL.

not a requirement or a necessity.
May 28, 2012, 5:56 PM
in the Shop Talk forum

not a requirement for most.. definitely a necessity. albeit, they could get a minute phone if they absolutely needed it and couldn't afford their quadcore monster :evil:

ja, fool
May 9, 2012, 2:15 PM
in the Shop Talk forum

We sometimes get steak, too. Pizza is occasional :twisted:

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