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User: MissingPerson
These are the most recent forum messages posted by MissingPerson:
Re: Guilty until proven Innocent
This customer is the model of who you enjoy talking to. They are polite. They know the steps to the call before you even ask. Then, while your listening to their issue, you instantly notice that they are trying to commit fruad. Your "model" customer is now guilty. You call them out w/o saying "fraud" and they freeze. They try their best to get ahold of the situation; make you feel like you can trust them, but they fail ...
