User: TheVZWMan
These are the most recent forum messages posted by TheVZWMan:
Re: OH NO! CINGULAR'S ARPU IN THE TOILET... AGAIN!!!!
Not actually RUFF, read it again buddy:
"drop posted between the fourth quarters of 2003 and 2004"
It's talking about Oct. thru Nov. of 2004...which excluding this last quarter mean it was only about a Quarter ago. Not only that but you know how it goes RUFF. Year over year. Thats how they compare. It's saying that ARPU was down 5.5% in the 4th Quarter of 2004 from where it was at 4th Quarter 2003...not the entire year bro!
Re: OH NO! CINGULAR'S ARPU IN THE TOILET... AGAIN!!!!
I'm gone for 6 months and you're still not able to admit when you are wrong King...lol Good Lord Man!
Re: looking for plaintiffs potential vzn fraud suit
And you can make those changes, if you want txt messaging, pix messaging, mobile web, ect. it does not ask you for any kind of agreement to get those items, it'll just cost more to have them. Now say you have a 400 minute calling plan unlimited nights and weekends in network and free nationwide long distance for 39.99...say that they were to change that calling plan to 800 peak minutes and not move the price... with that calling ...
Re: Verizon and thier lies...
Why is it that everybody thinks they're and frickin Eniglish Teacher here...People make typing errors, so what...it's not like thye actually talk the way they type...hehehe
Goodbye Verizon
Well everybody, looks like my time in the wireless industry has come to an end. It's been wonderful speaking and arguing with all of you for so long, it's been a blast. Don't worry though, I'll be around checking up on everybody to make sure they're not talking sh!t. Everybody stay cool.
Jimmy
Re: One-sided calls and echoes
well that is just a step in troubleshooting...kinda like if your CPU freezes up you reboot it...the next step is of course to make sure that all settings on the phone are correct, and if that still doesn't work then we go to the switch, make sure there are no errors there...if there is still an issue there are only 2 possibilities, faulty phone or network issues
Re: New COR procedure...
Whatever you say, it's not my company...have fun with it
Re: you wouldnt believe the customer I had today
yeah I saw you say something about it...but everybody else should be ashamed
Re: One-sided calls and echoes
no but I would if maybe you had to crank it up to get an operator...hehehe
Re: One-sided calls and echoes
vzwinagent said:
Just because it happens all the time doesn't mean it is normal. That is a problem that can be easily corrected. I talked to the tower people a few months ago and they correct problems like that all the time. The key is actually getting the issue to them. The best way would be for you to tell a store that can tell their account manager. People have to make sure that the ...
Re: Kyocera Koi
my first cell phone was a kyocera 2035 and I'll tell you, that thing was a workhorse. I was forever dropping it and stuff, not once did I ever have a dropped call or any technical problems with that phone...
Re: New COR procedure...
good point, but it just adds to the possibility, that's all I'm saying...
Re: New COR procedure...
but in turn with that customer ease, even if only 1 out of 100,000 cases turn out to be ID fraud, that is a major lawsuit waiting to happen...all to make sure that the customer has it easier...seems like a fairly big risk to me
Re: Big and welcomed changes coming
JessiCSR said:
Just be patient...it's not like everyone is on the site all the time...
They're not!?!?!? hehehe
Re: New COR procedure...
not necessarily participating in ID fraud, but you definitely should not say it's not your problem
Re: used cdma
try ebay
Re: Kyocera Koi
no clue, normally we do not recieve notification of anything new until it is basically on top of us...
Re: Kyocera Koi
I have not heard anything to this effect, I believe this is false...
Re: Verizon Wireless Rules!!!
That was kinda mean, some people actually like their jobs, or at best pretend that they do hehehe
Re: New COR procedure...
Well did you or did you not say it wasn't your problem? That alone is not playing an active role in your company as a whole. It's EVERBODY'S problem...cause if you screw up a sale, then that creates calls into the call center, which drives up call volume, which places more customer in the que, which pisses them off because they don't get a rep right away, which in turn will lose customers. Not to mention the actual price ...
Re: you wouldnt believe the customer I had today
JessiCSR said:
well, being on an online TEXT forum...you can't be illiterate and be here since it means 'unable to read and write" :P
Good call Jessi!
Re: you wouldnt believe the customer I had today
I'm very upset that all of you could not tell it was a joke from the beginning. Even people from other companies started coming in to ring in on the stupidity of VZW being GSM...tisk tisk tisk...some of you people are tooooooooo easy! hehehe
Re: T-Mobile Coverage Map!
Okay Aberf*ck, look at the subject line...we're talking about coverage not every little thing around the company but thank you for agreeing that Verizon has better service :lol:
Re: New COR procedure...
TMoFreak said:
That is TMo's problem. I am so glad that we are freed from that crap. I am a sales rep not a care rep. This is one more thing that will help make that distinction.
So by your own admission you don't care if someone comes in posing as someone else? You said yourself, ID fraud is T-Mobile customer cares problem not the sales reps problem...Some people will do anything for that ALMIGHTY buck!!!
Re: MISSING THE POINT On Verizon VS New Cingular...
They suck...j/k Cain
Re: Nights n weekends @ 7
the same way that everything ends up off topic! hehehe
Re: Bored...
Not all of them are as nice as me...hehehe...just be careful they can hurt people
Re: Bored...
JessiCSR said:
aww...well he's a nice guy sometimes.
Only sometimes? :cry:
Re: Bored...
JJMcClain said:
I'm so bored I'm jumping in T-Mobiles forum and taking sides with VZWMan...
Hey there's nothing worng with that hehehe
Re: WOW
Were you also checking the inline specs on the rotary gerders?
Re: New COR procedure...
I still see issues with that...cause you can verify all you want, the info is available to anyone that really wants to get it...how can you be so sure that it is actually the customer?
Also how can you protect yourself against possible ID Fraud with a verbal agreement over the phone...with nothing in writing the customer could call in the next month and sue your asses...unless you record those calls specifically to C.Y.A.
Re: Verizon treo 650
Unfortunatley no. We usually do not recieve any kind of notification on when anything comes out until it's almost upon us. Sorry!
Re: New COR procedure...
Change of Finicial Responsibility over the phone??? Have fun with all the identity fraud!!!
Re: Verizon's phone selection is a joke!
The worst??? Have you seen Alltel's selection??? But anyways...one of the main problems at least from how I feel is that there are models of phones that are just replacing other so tghere really isn't that large of a selection...I don't like how they are doing that...
Re: New promo..?
Well I'm glad you don't blame me hehehe
Re: New promo..?
the only market using that billing system in the Midwest is PA...so maybe thats why I know or see anything of that
Re: MISSING THE POINT On Verizon VS New Cingular...
I would say lets hold off and see what q4 is going to look like before gonig off into that spectrum
Re: New promo..?
I am a CSR for OH/MI and I am still showing it as 1400 for 79.99...not sure what you are looking at....
Re: New promo..?
Yes we did start a new promotional period as of today but it doesn't look like anything has changed...sorry...
Re: Bluetooth Phones
Again for the 100th time, Motorola should be coming out with a software patch that will those issues with the bluetooth sometime this month...you're beating a dead horse!!!!!
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