Phone Scoop

printed December 20, 2014
See this page online at:
http://www.phonescoop.com/account/user_msgs.php?u=244910

Home  ›

User: callcenterrep69

Info Reviews Forum Msgs. Contact  

These are the most recent forum messages posted by callcenterrep69:

Re: STOP GIVING**** AWAY!
May 15, 2011, 10:20 AM
in the Article: Sprint Offering Up to $175 to Customers Who Switch Carriers forum

+1 :lol:

The Tenured
May 11, 2011, 4:17 PM
in the Shop Talk forum

They always throw it in your face why they should this or that waived but NEVER know how long the've been a customer. It always comes out something like: "Well, I've been a customer for I DON'T KNOW HOW LONG..." Really? If you can't throw a ball park figure at me, why should I care??? :roll:

Re: ACS TRHOUGH the eyes of a sales manager pdx site pt 2
May 11, 2011, 4:12 PM
in the Shop Talk forum

Really? trHough is fixing threw? :lol:

Re: Seems like a novelty
May 11, 2011, 9:45 AM
in the Article: Google Announces Android Ice Cream Sandwich forum

Would you be inclined to say...they are "the bomb"? :wink: Hardy har har! :lol:

Re: I HATE MY JOB!
May 8, 2011, 2:03 PM
in the Shop Talk forum

Necessity is a b!tch...you kinda mentioned some of my struggles in your initial post...apply everywhere and get hired nowhere :cry:

Re: I HATE MY JOB!
May 8, 2011, 11:13 AM
in the Shop Talk forum

aww...you have much to learn youg padawat (or something like that)

Re: I HATE MY JOB!
May 8, 2011, 10:12 AM
in the Shop Talk forum

agreed! How long have you been at a call center?

Anyone else noticed?
May 3, 2011, 4:12 PM
in the T-Mobile forum

The level of customer service has SERIOUSLY seemed to have gotten worse ever since the proposed acquisition announcement. I've never had so many little issues with my service and have had repeatedly encoutered incompetent customer service and technical support reps. I mean...I know I'm not the only one, one of my co-workers was advised that she in fact DOES use her data while on wi-fi and it simply makes her data speeds faster, by a "supervisor"...wtf!?! I mean NO ...

Re: So what are all you T-Mobile people gonna do...
May 3, 2011, 4:07 PM
in the T-Mobile forum

Wrong...I wanted the cheapest most reliable service in my area (I rarely travel) and that's what I got and continue to get. Oddly though, ever since the "announcement" customer service seems to have gotten worse for some reason. This coming from a 6 year customer, and happy customer up until now. It's almost as though they are all giving up or something. If and when I leave T-Mobile, it will most surely be a direct reflection on their decrease ...

Re: Lets make a story!!
May 3, 2011, 3:58 PM
in the Shop Talk forum

iPhone: "He is now in a land of lesser thought...SteveJobs Island!"..."I think"

Re: Lets make a story!!
May 3, 2011, 3:34 PM
in the Shop Talk forum

"Where is my son, and what have you done with him!" :twisted:

Re: Dear iPhone 5,
May 3, 2011, 2:35 PM
in the Shop Talk forum

I'm not a save agent but I can imagine your frustration...specially when I'm sure by the time I transfer them to you, I've already covered all viable options and you have to sound like a jerkoff and repeat them all to the customer one more time...not your fault! :D

Re: kike?
May 3, 2011, 1:46 PM
in the Shop Talk forum

Aww...go fly a KIKE! :o

Re: This has gotten ridiculous!
May 3, 2011, 1:32 PM
in the Shop Talk forum

Don't apply for a job there 8)

Re: Dear iPhone 5,
May 3, 2011, 1:30 PM
in the Shop Talk forum

Correct me if I'm wrong but as a saves/retention agent, it's within his duties to come up with any kind of bullsh!t reason customers should stay, he can't just cancel them and be done with it...hence his frustration. /;|

Re: Dear iPhone 5,
May 3, 2011, 1:29 PM
in the Shop Talk forum

*golf clap* :lol:

Re: no one
May 3, 2011, 1:22 PM
in the Article: AT&T Fine-Tunes Parental Controls forum

I'm all for helping customers...so when someone asks for assistance to block a number I always look in the device manual for auto-reject features. Majority of phones (with the almost exlusive exception of iPhones :roll: ) have a native menu option to do so, you wouldn't believe how many people refuse to be TAUGHT how to reject calls automatically and DEMAND a free number change. I mean c'mon! I tell it to them like this, "By rejecting people's ...

Re: Reality:
May 3, 2011, 10:49 AM
in the Article: Verizon to Put Location Warning Labels on Phones forum

nctruthseeker said: I am 100% ok with my carrier knowing where I am when I make my calls as it part of the terms of service which everyone aggress to or they don't get service.... I NEVER aggressed to ANYTHING! :lol:

Re: I know I am going to get slammed so here it goes......
May 3, 2011, 9:11 AM
in the Article: Verizon to Put Location Warning Labels on Phones forum

you can start saying "no" by not buying a product that has that kind of capability :roll: save your money, save your security, and save your life 8)

Re: no one
May 3, 2011, 9:07 AM
in the Article: AT&T Fine-Tunes Parental Controls forum

Also, no one ever REALLY wants to block numbers...what they REALLY want is a new number for free! :roll:

Re: Agent of the Day...
Apr 27, 2011, 6:25 AM
in the Shop Talk forum

The worse part? Agents (just like customers) whom believe are ALWAYS right :roll:

Re: What I wish I could say to the customer sometime...
Apr 26, 2011, 11:26 AM
in the Shop Talk forum

Hehe...this one would be EPiC :lol:

Re: Figures
Apr 26, 2011, 10:40 AM
in the Article: Apple Sued Over Location-Tracking Scuttlebutt forum

aren't you?!? :paranoid: 8O :?

Wanna be a better stalker???
Apr 20, 2011, 4:25 PM
in the Article: iPhone Mapping User Locations Unbeknownst to Them forum

There's an app for that! :lol:

Re: Unlocked phones
Apr 19, 2011, 8:22 AM
in the Canada forum

eh?

Re: Any Other Questions?
Apr 19, 2011, 8:16 AM
in the Shop Talk forum

Just as bad as the "one more question"...twenty F'N TIMES!!! :evil:

Re: lolwut?
Apr 19, 2011, 8:08 AM
in the Shop Talk forum

You've fallen and you can't get up? There's an APP for that! :lol:

Re: apple should ask nintendo and mercedes!
Apr 19, 2011, 6:24 AM
in the Article: Apple Sues Samsung Over Galaxy Devices forum

hehe...I get it...hehe :D

Re: BAHAHAHA!
Apr 19, 2011, 6:17 AM
in the Article: Apple Sues Samsung Over Galaxy Devices forum

Rectangles...NOW WITH POORER RECEPTION!

Re: What other phone
Apr 19, 2011, 6:16 AM
in the Article: Apple Sues Samsung Over Galaxy Devices forum

Last I checked...the iPhone DOES have a button /;| Remember the white square, on the front round button??? :?

Once again, wish I had enough wit to come up with these...
Apr 17, 2011, 1:18 PM
in the Shop Talk forum

I just spoke to a Mrs. Manette Tegethoff. Yes, MANette TEGEThOFF! :lol:

Re: Kind of Customers: The BMDroid
Apr 17, 2011, 8:39 AM
in the Shop Talk forum

that's not nice! :evil:

Re: Funny name.
Apr 12, 2011, 8:18 AM
in the Shop Talk forum

Just got Jonathan Aswad, then immediately Richard Wack. I swear, Mr. ASSwad then Dick Wack, I wish I could come up with something that funny! :lol:

Re: Kind of Customers: The BMDroid
Apr 12, 2011, 6:46 AM
in the Shop Talk forum

>:( :lol:

Re: Korean
Apr 12, 2011, 6:44 AM
in the Shop Talk forum

It only counts if you're bi-winning :wink:

Re: MIR
Apr 12, 2011, 6:35 AM
in the Shop Talk forum

+1 :(

Re: Not just the EVO
Apr 12, 2011, 6:34 AM
in the Shop Talk forum

There's just not enough Gs to go around! :lol:

Re: My mechanic is an a****** customer!!
Apr 12, 2011, 6:32 AM
in the Shop Talk forum

That sucks...well, I'd say at least go stir up some havoc at his shop. I understand what you mean by being able to find a good mechanic, but I hope $700 in means all the necessary work is done, so you should be at liberty to get some payback :twisted:

Re: worse
Apr 12, 2011, 6:30 AM
in the Shop Talk forum

:lol:

Re: This is old news...
Apr 12, 2011, 6:18 AM
in the Article: AT&T Drops Messaging Plan Requirement for QMDs forum

You do realize that up to when it was REQUIRED, you deciding to make the sale and not follow policy was simply causing a possibly frustrated customer in the future...meaning, agents such as myself were left to explain you're decision to not disclose all information :evil: Thanks man, glad to hear your sales are more important than providing a good customer experience /;| Oh, and if you reply with something like.."I'm a sales agent, of course my ...

(older messages not shown)

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Phone Scoop on Google+ Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2014 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.
2