User: Jesterace
These are the most recent forum messages posted by Jesterace:
Re: I've filed an FCC Complaint against Nextel
resorb said:
DISPUTE #: 06-W11988668
I have had Nextel since May 2005, at that time I lived in Elizabeth, NJ - where coverage for Nextel was sub-par. In December 2005, I moved to Scotch Plains, NJ with my fiance, who also has (had) Nextel. After moving, our service was poor and we would only get 1 bar in our area and would have to walk outside and across the street to use our phone. However, Nextel said that ...
Re: Don't you love it when........
Oh geeee how about you dealers that tell them to call Customer care for stuff that we can't deal with and have to redirect them back to dealers. Or the classic call care they'll give you a free phone.
Re: Cingular service not so great down here in South Texas
Actually there is a software issue with Motorolla phones that motorolla is looking into. If the phones are never power cycled regularly before 3.33 days they will constantly drop. It is a motorolla issue and nothing the carrier can do about it. Motorolla is looking into the issue and will release phones with the new firmware most likely when they find out what is causing that bug with thier motorlla firmware.
Re: Blue Rep's Last Names??
Exactly! If i were to google my name I'm the #1 result so it wouldn't be hard for someone on the other end of the call to write my name down and hunt me down on the internet :?
HAHA
Haha check out what this verizon customer did at a retail store when he was told to call insurance...
http://www.syncmag.com/articl e2/0,1759,1743297,00.asp
Re: Four Hours Of Training?
Are you actual aws payroll? or are you 3rd party? we're third-party and I think they'll stick us with blue untill they decide to drop their contract with us. I can't see us becoming CSE anytime soon.
Re: Question for Cingular ATT
Well... SC has suncom, but as far as i can tell cingular has coverage there. However not very sure on the actual word on that one, I had a customer ask me something similar to that today and i did find the Cingular has service in SC and ATTWS didn't since suncom was there.
Re: ARUGH!!!!
wish we had the ability to edit our posts :oops:
hehe it's 3am and i'm not very coherent.
Re: ARUGH!!!!
It was amazing I had a customer totally okay with paying full price for a phone since she was on a sharable plan with 4 yes 4 additional lines on GSM. I've started to notice more of those considering there was this no more than 4 lines on an account including the primary sharable plan. On a second rant I'm getting tired of WEX reps offering Customers a brand new blue device even tho I tell them that's not ...
Re: Another report for Consumer Affairs
Hmmm we haven't been told to use our last names yet in my center and we're legacy blue care.
Re: Four Hours Of Training?
I have 5 weeks of training for blue CC 6 weeks seems decent enough.
Re: To much HOLD TIME
I've done that before
Re: So what's your trademarkâ„¢?
One I like is
"We provide a service and we do not manufacture the phones... When your television breaks to you call your cable company and demand a free television?"
Re: superior posting and the relevancy of too much time on your hands
Which policies? Only thing we've had to do was not to order a blue phone without supervisor approval. And to trust and adjust and give credit if they want it if it's a first time offence. Which boggles me considering they said in team meetings that our center doesn't give enough credit out and Cingular doesn't like that. And that we are to give give give and make the customer happy. blah blah blah.
Not unusual
My cable company is offering a wireless service, broadband internet, local phone services, and as well digital cable/regular cable. in one easy bundle however the wireless service is provided by 3rd party source, however they are offering it in a easy to manage bundle with one monthly charge a month.
Re: HIDEOUS GUI
Does it make sense to run different OS's on different code bases on PC's? ie Windows & *nix variants? We might as well let handhelds have the same ability besides one code base might be better than the other and besides open source means anything is possible.
Re: Cool phone
YEYEYEYEEYYE COOL PHONE YEYEYEYE :evil: :evil: :twisted: :wink: :roll: :x :? :D