User: SBacklin
These are the most recent forum messages posted by SBacklin:
Re: Confused
I'm concerned that this dumbing down of specs is going to become a trend across all Android manufacturers. In what might be called an Apple to Oranges comparison, Android already had issues spec-wise going up against Apple's performance, even with top of the line specs in say Samsungs. The idea you would dumb down the specs makes me say "huh?". Its also really coming around to the age-old decision....style or substance? I'm just not sure ...
Re: Coverage question
Oops, I'm sorry Rich. I meant to hit reply and not report when sending my following reply. LOL I don't know where my head was at. *facepalm*
I meant to say here: Overall, aren't the carriers looking to deploy a mix of both sub-6 and mmWave? I'm also wondering why each carrier chose to start with sub-6 and mmWave versus the other?
Hmmm
I don't think the data counter there will do much. People obviously aren't looking where the toggle is and thus won't see the counter. If they've moved the toggle then maybe.
I Did The Program
They didn't require the AC . They listed the option and I chose not to take it because the devices have 1yr coverage anyway and they allow you to upgrade every year.
Re: Um...No
I came across another part where VZW is touting that if you decide to keep it, you can, you just keep paying the normal monthly installments as usual instead of larger one-time balance payment to pay off the device like it is at the other carriers.
Makes Perfect Sense
T-Mobile is taking the bull by the horns and trying to steer the industry where it needs to go. The old circuit switched networks are going to be shut off and VoLTE is where its going. T-Mobile just happens to be a carrier where parts of their network are VoLTE only. Since T-Mobile doesn't have any legacy phone connections in the 700 frequencies, the only other option is VoLTE.
That said, phones that have band ...
Re: What a let down...
You should be able to. That new promo doesn't start until tomorrow, the 15th.
That said, I wasn't particularly impressed with this either. The way they were hyping this upcoming new promo made it seem like it would be better. You can't call it better if it doesn't offer unlimited. Lol.
The Battery....
I noticed they really skimped on the battery. Its not even 1500 and they are expecting approx. 6.5 hours of battery life w/ LTE built in?
Re: Say it ain't so....
Exactly. Also, notice how they first said the fee was for WiMAX devices/connections and now its suddenly become a fee for how much data one uses. Its a bunch of BS for Sprint customers.
Early Upgrading
Will VZW offer current customers under contract an upgrade path for the iPhone? For example, I know AT&T at least offered slight discount if you were still under contract...I think it was $100 more then the 2yr? I could be wrong on that. Does anyone happen to know anything about it?
Not Very Good First Impressions
I was well within my buyers remorse period of my MyTouch 3G. I went yesterday to purchase a Cliq XT. They did the exchange for me. I hadn't even left the parking lot of the mall and the phone literally became possessed. The screen was slide-twitching from side to side and acting like there were several screen selections going on. I tried pulling the battery and rebooting but, that did not help. I ...
Re: Should've remained VoiceStream
I really would like to see the name go back to VoiceStream....it just sounds so much better to me. LOL
Re: WiMAX is unlimited!
Why are they making the WiMAX offerings unlimited? Wouldn't they end up running into the same so-called bandwidth problems as LTE? Is WiMAX designed so differently that bandwidth not an issue?
Re: This argument is old and tired.
I completely agree and I also stated the point of low usage customers not paying any less then what they do now in another post.
Re: I agree completely.
Do you mean GB and not MB?
Re: I agree completely.
The problem is that you will not end up paying any less then what you pay now. Say you had a smartphone and paid the 30 dollar data charge, the way the carriers will implement usage based pricing is that instead of paying $30 for 5GB or unlimited smartphone data, it will become something like $30 for 500MB or 1GB (data amounts indicated are an estimate). Anything over the stated amounts will incur overages or you will ...
To Reviewer: MMS Handling?
How well does it handle MMS..such as animated .GIF files that have sound playing in the background? Does it show the animation with the sound playing at the same time in the background or does it play the animation on one screen and the sound on another screen like the iPhone?
Re: Another phone I will not be able to add to my family plan.
I think the issue he is referring to is the fact Sprint will make him pay for Everything Data on all lines when he only needs it on his line. He shouldn't have to pay for data on all lines, that is BS. I realize that is how Sprint is, but, its still BS. I know for Verizon, you can have a family plan where one line is "Premium" and other lines are either "Select" or ...
Force 1X Only?
On my enV2 we could force the phone to stay on 1X to save battery life by basically turning off EVDO. Is there a way to do it for the W755? I went into the hidden service menu but didn't find anything. Any input is appreciated, thanks.
Re: Sprint Axing Customers
Or the CSRs are complete idiots and they just have no idea what they're doing.
Re: Sprint Axing Customers
I know of the three but that doesn't count the ones that we don't know about. There has been mention in other forums where people have mentioned someone they know getting the letter. We just can't forget that not all customers go to these forums. Personally, I don't believe its been blow out of proportion because even if Sprint is protected legally, that doesn't make it right. Granted, there will be people who will deserve those letters ...
Re: Sprint Axing Customers
I can definitely understand where you're coming from. For me, I see Sprint's track record and the factor that I think is not helping any is the fact Sprint isn't being detailed about what the new policy is. We are hearing information second hand and that adds to the ruckus as you put it.
Re: Sprint Axing Customers
Well, I would myself assume if something is wrong if an issue cannot be taken care of in 90 calls within a 3 month period. However, the issue of no warning, sucking up to the customer one day then next day, being terminated is still something that needs attention and fixing. Also, if it were me, making those decisions, I would want to see the account so I can see exactly what the customer would be calling ...
Re: Cleaning house
Don't misunderstand, its NOT ME. LOL, go over to SprintUsers or search for the post here with "CORRECTED LINK" on it. My service is just fine. LOL
Re: Cleaning house
Nice talking/debating with you. Its not often you can end it on a good note? LOL, To answer your comment, no, I haven't received any of those letters and I hope I never do. I have only called CS a lot over the last couple weeks due to what was an on-going phone issue. I got my new phone today and I don't forsee any issues that would require me to call in numerous times (knock on ...
Re: Cleaning house
Sprint will look stupid for not giving a customer a chance to change if Sprint felt something is not right. There were just termination letter sent out. Sprint was praising the customer for being loyal, blah blah, then next day, bang your outta here. Its bad business and a PR nightmare.
Re: Cleaning house
Probably make or break Sprint....you're right on that but, with something as huge as this and as important as it is now for them, they should've done more homework...a lot more homework. They already tried to axe a dealer for calling into CS too much. The thing is he sells their service and when his business phones are busy, he uses his cell phone which is extremely common with people in the dealer business.
Yeah, back in 2002/2003, ...
Re: Cleaning house
Well, customers affected can't do anything legally unless some nit picking lawyer finds something wrong with the ToS language. Sprint seems to be covered legally but, nothing covers anybody in the court of public opinion. If Sprint put clauses into the ToS then fine, people sign it, then they are obligated by those Terms but, that doesn't mean its just wrong. The way I see it, the affected customers are in a either one of a ...
Re: Cleaning house
One, we're not only hearing one side of the story, Sprint's letter clearly states the reason for the termination. Two, good customers ARE being affected. Three, seing a new Sprint is doubtful at best because they've tried before....and failed, this policy is biting them in the ass like past attempts at policy changes such as charging for customers to talk to CSRs, that blew up and they took the charge away. Four, just because Sprint has ...
Re: Cleaning house
I think anyone would be glad to see Sprint do something but......do something right. A warning letter......a clear and precise explanation of what they are supposedly doing wrong. That is the point of all this. Sprint is being shady, f***ed up with how they're handling this because good customers are being hurt. Kind of like shoot the patient to get rid of the disease.
Re: Cleaning house
LOL. Everyone involved I'm sure knows that there is nothing they can do from a legal standpoint. They are just trying to hurt Sprint in the court of public opinion which could be just as damaging.
Re: Cleaning house
Yeah, but I don't think the court of public opinion is in their favor. LOL
Re: Cleaning house
Well the letter clearly states that they are terminating the account because of calling Customer Care too much (then telling them in the same letter to call Customer Care for questions...irony). Then go onto say they couldn't fullfil your wireless needs. Its obvious that isn't the real reason. If Sprint feels that customer's are actually costing them money. They need to just say so and quit beating around the bush. They also should've at ...
Re: Cleaning house
The whole point of the problem is that people are calling in to Sprint to have billing issues and such fixed. They just can't up and leave if they are in a middle of a contract.
To answer your question, if it was me, I probably would say yes, I would get out but, that's not the point, Sprint is just being shady.
Re: You can wait for clarification...
Well cry me a damn river, nit picking b.....
Re: You can wait for clarification...
Well, if Sprint would get their act together by not having idiot CSRs that can't speak good English, don't know what they're doing and by fixing the recurring problem the first time....there wouldn't be any need to call so much. There are also times where calls get dropped, transferred...even to the wrong department. All those are counted.
Don't get me wrong, there are some people that do call just to get freebies or just to yell at CSRs ...
Re: You can wait for clarification...
Actually that is not what I'm doing....if you even bothered to go through the thread you will see the letter Sprint sent out. It clearly shows they are cutting her off for calling into Customer Care too often. So follow your own advice and not jump the gun.
Re: Sprint Axing Customers-CORRECTED LINK
SBacklin said:
Hey everyone. I'm not sure if this thread will belong here even though it is the off-topic section. If it not supposed to be here, delete it and my apologies.
Anyway, this is for current customers of Sprint PCS or potential customers of Sprint PCS. It looks like Sprint PCS is starting to axe customers just for supposedly calling into Customer Care too much among other reasons. Its completely ridiculous. If you are interested, please take a look over ...
Re: Sprint Axing Customers
You could be right, however, we have to go on the information that is provided and until Sprint clears up what in the hell is going on.....why take the chance?
Don't misunderstand me...I also believe there is a bit more here to this then what meets the eye but, what else can we go off of?
Sprint Axing Customers
Hey everyone. I'm not sure if this thread will belong here even though it is the off-topic section. If it not supposed to be here, delete it and my apologies.
Anyway, this is for current customers of Sprint PCS or potential customers of Sprint PCS. It looks like Sprint PCS is starting to axe customers just for supposedly calling into Customer Care too much among other reasons. Its completely ridiculous. If you are interested, please take a look over at ...
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