User: deepc
These are the most recent forum messages posted by deepc:
Re: oh mr. or mrs. customer...
And you're a real female?? Based on your wonderful converstational skills, I'm sure that you have an awesome boyfriend/spouse. I can't imagine any real person wanting to be in a relationship for any length of time with someone like yourself.
Tell us...exactly how wide is your mobile home? Or do you still live with your parents?
Re: G2 OR SAMSUNG VIBRANT
I concur,
The screen on the G2 isn't quite as vibrant as the ummmm....Vibrant. (Perhaps that's why they gave the phone it's name)
Other than that..it's a hands down choice for the G2.
I would not be suprised to see a variant of the Vibrant come out within the next few months that took advantage of a dual front end bus like the G2 as well as being HSPA + compatible. Until then..I can't think of another phone ...
Re: oh mr. or mrs. customer...
I would fight you in a battle of wits but it appears that you're unarmed :)
Blah Blah, womp womp?? Go back to watching re-runs of Charlie Brown's teacher.
Re: G2 OR SAMSUNG VIBRANT
Actually, this is an easy decision for me:
G2 - running on HSPA+ (which will be faster than broadband in the next year).
Vibrant - suck on 3g(although it will be a bit faster as HSPA+ is expanded, it will still be limited)
G2 - Full keyboard
Vibrant - all touch
G2 - expanded front side bus which runs data much more quickly than the Vibrant
I have worked for T-mo about 8 months now and although I currently have an HD2, I would trade ...
Re: oh mr. or mrs. customer...
Interesting..that's exactly the type of response that I would expect from someone like yourself.
Consider a position that doesn't require ANY interaction with people.
On that matter..no interaction with animals as well (I'm pretty sure any animal other than an amoeba would be tempted to bite your hand off).
Good luck in the rest of your anti-social, ignorant life.
Re: New Rom??
Thanks,
I've got it running stable now after a bit of work. I actually liked the old rom a bit more but hopefully there are advantages of running the new version.
I only wish that I could get android to work without any bugs while using the stock windows rom.
One of these day.
Re: Roaming overseas
T-Mo does have data plans on their pre-paid now so this would fix your issue.
Re: oh mr. or mrs. customer...
So...I feel your pain at times and I can empathise a bit. We all get frustrated with arrogant, demanding people and most of us vent on here a bit.
Your attitude towards other reps criticisms lacks maturity but so does many of theirs.
The world is a much more enjoyable place if you learn to develop a thicker skin and a sense of humor.
My father once told me that if one person calls you a idiot, you can ...
New Rom??
Has anyone installed the new rom that T-mo put out within the past week or two??
I did the day before yesterday and....I wish I hadn't. The phone crashed several times within the first hour and now, my e-mail is not functioning(even though I've checked settings multiple times).
I think that I'm going to end up spending a few hours to put a non-stock win rom and radio version on just so I can run android with no glitches.
I really ...
Re: Question about prepaid SIM card
New change to the above:
Pre-paid plans can now have data on them.
$70/month Unlimited Talk & Text* with 2 GB data
$50/month Unlimited Talk & Text* with 100 MB data
$30/month 1500 Talk & Text with 30 MB data*
or $1.49 for unlimited day browsing
Re: i dont care if you have any sort of disease
You would think that international feature would be good here but in this case, the calls are coming from Canada to the US so at least with T-mo, it would still be considered roaming. The only way around it would be to have a wi-fi enabled phone and utilize skype or get a cheap pre-paid sim card plan.
Re: i dont care if you have any sort of disease
Yep..I just got that today.
Cust:I'm in Canada and my mom is on her deathbed and I just saw that you're charging my account for roaming charges.
Me: Yes maam.
Cust: Can you remove those since my mom is dying?
Me: No maam, but the good news is that if she dies quickly..you won't incur too many roaming charges. In the meantime, I'd recommend that you minimize your phone calls..and....have a great day!!! bye bye
Re: fake IDs
You're correct. I'm a retired E-7 and although it's not possible to reach that rank by the age of 21, my kids also have "dependant id's" that list my rank on them.
So..there's a good chance that you may have turned away a legit customer. The cards are color coded:
Green = active duty
Brown = Dependant
Blue = Retired
Re: VZW to T-Mo...?
I was with Verizon for 15 years and finally left them for the same reasons that you mentioned. I ended up working for them and have been very pleased with the service that I've received for the most part. The pricing on plans tends to be about $30 less than I paid at VZ.
I'm personnally not a big fan of the Nokia Mode but some people like it and you're correct that any wi-fi enabled phone will ...
Re: deleting multiple e-mails
Thanks Vos,
I appreciate your help.
Re: Question about prepaid SIM card
Update on the pre-paid data is that T-Mobile has made it available in 1 hour incerments at .99 cents per hour of data access.
Re: How bout putting the plan in my *fill in the blank's* name?
Dogfish Head 90 minute IPA is the top of the line. You should try it.
Re: How bout putting the plan in my *fill in the blank's* name?
I'm in Colorado and brew my own IPA (90 minute or double hopped). I'm not sure that I sould sign on to some slackers contract in exchange for the best IPA though :)
Re: Android on the HD2
So..it turned out to be more difficult than I hoped. After researching it looks as though I need to run sspl and install a new win mo rom along with the radio file.
I really don't want to run a different rom on windows for a couple of reasons.
So..do you have any idea if there is a version of android that will function with a phone that's running the stock rom from t-mobile?
I've tried a couple with ...
Re: Android on the HD2
That sounds way too easy :) I'm crossing my fingers
Re: Android on the HD2
Perfect!! Thanks for your help Cam. I'll tranfer over the new radio tonight and let you know how it works. Do you by chance know exactly what the name of the folder is?
Re: Android on the HD2
Hi Cam,
I shifted back to the stock upgraded wm rom after trying a couple others. The only thing that I haven't done is change out the radio and I'm thinking that might be the key to fixing this.
I was a bit confused because the radio program that I downloaded from xda developers(and haven't yet installed) was in a format that I didn't recognize(not sure what the extension was at the moment) so I wasn't sure what I needed ...
Re: Android on the HD2
So, I tried to install a newer version on android (darkstone Froyo) and it works ok except for the fact that phone calls sound robotic.
Also, when I boot back to winmo, it tends to lock up now.
Anyone have any thoughts on how to avoid the metallic robot sounds on android? One of the suggestions that I've heard is that I could try replacing the winmo system which I tried to no avail.
I'd appreciate any suggestions.
Stupid t-mo call of the day
cust: I saw that you're advertising free lines until 2012
me:yes sir..the 3'rd, 4th or 5th line on a family plan can be free until January 2012
cust: I already have two lines. I want you to change them to make both of them free until 2012.
me: really????? How about I just make all of your service free until 2090? grrrrrrrrr
Re: I usually don't read my user guide
I'm technically inclined and love to push buttons but when I got my HD2 a couple of months ago, I had to go through the full manual to get up and running and then I started delving into the web sites to find out all the nifty stuff that I could do that the manual doesn't explain(who'd have guessed that there was a way to run android on a win mo phone?)
I can't stand people who aren't able to ...
Re: e-mail account??????
So. just to be clear..does she need assistance in setting up an e-mail account with Yahoo or does she need assistance in pulling her existing Yahoo mail on to her Incredible?
Thanks
Re: Android on the HD2
So.. I broke down, tracked down the miri rom and installed and then discovered that a bulk of the apps that I was used to including T-mobile backups and my account were not available and I couldn't get the phone to sync directly with my computer.
So, with much hesitance, I went back to my stock rom :(
Re: Does any one else
What I hate worse than the robot voice is when they spit out the numbers really fast and at the same time, they don't understand standard pauses. For example, a normal customer would read the card # this way
xxxx-xxxx-xxxx-xxxx
The horrible ones read it really fast this way
xx-xxxx-xxxx-x-xx
grrrrrrr
And I still can't figure out why they keep it in the car but most who do have horrible credit so maybe there's a correlation.
Re: Please stop telling customers they can get free SIM cards from me.
I actually sell quite a few sim cards in the call center because dealers in the stores aren't able to get the cards for free.
I'm not sure why anyone would tell a customer that the stores have free sim cards although I often have customers transferred to the call center from customer care who have been told that we can set up installment plans on phones( a big lie).
Re: Android on the HD2
Go figure..a job where it would be detrimental to have customers provide positive comments about your performance :)
Re: Color choices
hmph...I'll throw in Afghanistan and a complimentary Burka along with a complimentary camel with spare charger.
:D
Re: Color choices
Wait!!!!!
I want your business and my provider is much better.
I'll cover the cost of the accessories, get your 24k phone for free and I'll cover the cost of your first years service out of my pocket just for the privilage of having you as our customer.
:D :D :D
Re: Color choices
I was willing to offer to spray paint it silver for her but I'm sure that after I did it, she would change her mind and want a different color :?
Re: Android on the HD2
Ahh..check your paypal account. I just deposited $1,000 and sent a dozen kudos letters to your supervisor :)
Thanks again!
Color choices
So I'm on the line with a lady from New York who is paying more attention to her kids than me even though she called me to order a phone and the conversation is mostly like this:
Me: So it looks like the Sony Erickson Equinox would be the best phone for you based on what you're telling me. That comes in a black or blue..what color would you prefer?
Customer: I'd like it in silver
grrrrrrrrrrrrrr..the conversation proceded in the ...
Re: Android on the HD2
Sorry Cam,
One of the people that has given me a lot of advice regarding the HD2 on phonescoop is called Sky. I got you confused with him.
I apologize.
Re: Android on the HD2
Thanks Sky,
I'm going to configure my HD2 exactly like yours this weekend and cross my fingers.
I'm really hoping that I can get it working without glitches.
Re: Android on the HD2
Interesting...I searched on xda for the miri V17 wm rom and couldn't locate it. Any idea where you found it Sky?
Re: Android on the HD2
Ahh, so now that it's running perfectly on android, have you thought about using one of the apps available on xda that would direct boot you into android or do you always want to keep that option available?
Re: You're nice to customers, but customers are cranky and rotten to you
There's no such thing as a stupid opinion...there are only stupid customers with opinions :)
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