User: notasecret
These are the most recent forum messages posted by notasecret:
Live Wallpapers
Before I run out and buy this phone, will it have the ability to run live wallpapers? The "in depth" says that it doesn't right now. Is that a software issue or processor issue?
Re: Customer care, I love you and I HATE YOU SO FREAKING MUCH!
If you work for Sprint you may want to do a little research on how warranty replacements are supposed to be handled. Just sayin...
Re: EVDO And/Or WIMAX On iDen Devices
Not sure when it's coming out stateside (or if it even will), but Motorola made a touch screeen iden phone with wimax called the Optus 1. (about 95% positive ont he name and don't have good internet access to double check)
Re: Spending Limit Program Charge
Sprint isn't trying to drive off credit challenged customers, Sprint is trying to keep allowing them to have their accounts. ASL accounts take SOOOOO much work, mostly because the customers don't understand what a spending limit is.
I see it this way. With my credit, I can go to Sprint and pay an extra $5 per month (and pay like $100 deposit), or I can go to any other carrier and pay like a $600 deposit. Hmm...tough choice.
Also, ...
Re: Relay calls
Right because OPs employer has anything to do with the phone skills of tty operators.
Re: Upgrade ?s/help
You're a premier customer. That means you're already getting your upgrade discount 10 months earlier than most customers. No, you can't go to a store or telesales to get an early upgrade.
Re: Sprint Warranty Phone Replacement
These things go both ways. I get so many customers all day who are given incorrect info in the store and have to deal with screaming lunatics because of it.
I just reviewed KMS and this was a change that I was not aware of, so I will now be giving different information to my customers.
And for the record, this is my exact statement about the deductible. "If you go through TEP, and have a touch screen phone, ...
Re: Random Sprint question about switching my phone number
More than a couple months ago...I have never been able to do that as a care agent and I've been working for Sprint for almost 2 years :P
Re: Sprint Warranty Phone Replacement
Thanks guy. Nowhere did I say that a manufacturer would replace a phone that was physically damaged, I said it would be replaced if it was a manufacturer defect.
And as far as the exchanges you're talking about, in care we consider those advanced exchanges. A TRUE warranty exchange happens through the manufacturer of the phone (the company that makes the phone, not the one that sells it) And I gave the correct process for a manufacturer warranty replacement.
Guess what? ...
Re: Sprints problem
The current set of plans are not complicated.
Talk plans
450
900
give you the # of min, 7pm N&W, and mobile to mobile
Everything messaging plans
450
900
give you all the same features as the talk plan, but with unlimited text/pic/video messaging
Everything data plans
450
900
unlimited
all the same features as talk and messaging plans, only adding data, web browsing, e-mail, navigation, tv and music
Shared plans are the talk 700, Everything messaging 1500 and 3000 and the Everything data 1500 and 3000.
Sprint also just stopped charging ...
Re: drop 2 year contract
I agree with this person. If you need to get out of your agreement, do it. Cancel your lines, port your numbers, and pay the ETFs. More than likely you're "done" because of something you don't think you should be responsible for..like your teenager "not" using the internet on their phone EVER because they "don't know how" or calls to another country made by someone you let borrow your phone.
Here's a tip for the future. If a phone ...
Re: Sprint Plan Problem
Mostly correct information, however the Right Plan Promise means that you will not be required to renew your service agreement to change your price plan. Any time you change away from a price plan that is no longer offered, you will not be able to get the old plan back. So if you have an everything (messaging or data) plan, a shared everything plan, or a business essentials or workgroup connection plan you will be fine. Anything older, Power ...
Re: I get no signal where i moved to and still $200.00/ line to cancel..
You are correct, it does not support iden, only cdma.
Re: I get no signal where i moved to and still $200.00/ line to cancel..
Wow, it's actually not in the terms and conditions, but if you move somewhere outside of Sprint coverage, and have a proof of address that shows with the current coverage maps that you have no coverage, you will not be required to pay ETF.
Re: WE CANT
This is the correct answer. We cannot choose your entire phone number. If you have a Sprint phone we can choose your area code. If you have a Nextel phone we can choose your area code and prefix.
Re: Sprint Warranty Phone Replacement
I would definitely go through the manufacturer of the phone (contrary to popular belief, this is NOT Sprint) You will be without a phone for a couple of days, but if it's considered a manufacturer defect it will be replaced at no cost. If you go through TEP, and have a touch screen phone, you're looking at a $100 deductible for a 2 month old phone!
Re: Sprint Plan Problem
Pretty sure I talked to this guy on Friday. He got a Hero and changed the plan for that line eventually...after threatening to cancel.lol
Obviously a better decision than paying 10 ETFs and then deposits with a new carrier only to find out their plans are way more expensive for the type of phone he wanted.
Re: oh no!!
Why do you guys insist on being dbags about this. Its not like I'd never pay for the phone if it was billed to my account. I just want to know why I can't have it billed to my account. W/E. I'm obviously wasting my time with people like you...Off to get an actual answer
Re: Why can't I?
Dbag
Re: Why can't I?
Wow, you're so helpful.Thanks.
Re: Sprint HR email or Phone Number
If you want to work in call center, go to the call center and put in an application. If you want to work at a retail location, go to the retail location and put in an application. Dan Hesse does not have time to get you a job just by reading your e-mail. It's not like you'd be working for him directly anyway. So go put in apps and then check back on them. Do well in your interview ...
Why can't I?
Why can't I bill a phone to my account? If I had Sprint I could..If I had Sprint I could save a lot of money too..The only thing stopping me is my contract, but that's up in March..I think AT&T is on the verge of losing a long time customer (5+ years)
Re: Coverage in Northern IN?????
Actually, per the coverage map http://coverage.sprint.com/IMPACT.jsp?languag e=EN
she would be in an affiliate market.
Re: sprint coverage
Technically yes, anytime you're near a CDMA tower, you would be able to use your Sprint phone. However, if more than 800 (or a majority) of your minute usage each month is done while in roaming for 2 out of 3 consecutive months, your service can and probably will be cancelled (the ETF would be waived though)
Re: trial period
Wow, so all of those replies and no answer.
Sprint does have a 30 day "trial period" All this means is that if you cancel within the first 30 days there will be no ETF. You will still pay for the days of service that you use.
Re: iPhone-like for sprint?
As far as form, the Instinct is the closest. Have you seen the Instinct HD?
But function, the Pre is closer. The Pre does have a slide out keyboard though with little tiny keys.
Whichever you get, keep in mind you will need to be on an unlimited data plan and if you're already sharing with your family, you'll most likely be offered a data share plan ($129.99 +$19.99 for lines 3-5 will get you 1500 min and $169.99+19.99 for ...
Re: Changing Phones
Ok, I know this is old but...All you have to do is grab a different phone, call custmer care and they can activate the phone & sim card together. They'll walk you through a master reset and voila!
Re: I get no signal where i moved to and still $200.00/ line to cancel..
liquidfire said:
the charges for hotspot @ home and airave arent much. and if your service works everywhere else you are, but you have patchy coverage at home, its def worth it. plus with sprint you can normally get it for free.
Yep, in about a year and a half, I've never seen one customer that pays for Airrave. Not the equipment, not the service. Even if you have to pay the service, what's an extra $10 a month to avoid ...
Re: ESN checks accurate?
Honestly, it depends on who you talk to. I usually use a tool called "MSN Lookup" which will only tell us if the MSN/ESN has been reported as lost or stolen. If I show that a phone has not been reported as lost or stolen, I will also run it in our account look up system to see if it's still currently active on an account that is suspended for non-payment (as this would cause you to not be ...
