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User: Dollgrin

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These are the most recent forum messages posted by Dollgrin:

Re: An Open Statement To All AT&T Fan Bois
Apr 30, 2011, 5:38 PM
in the Article: FCC Slaps Protective Order on AT&T / T-Mobile Documents forum

agreed

Re: Very Aggresive Move.
Mar 26, 2011, 5:56 PM
in the Article: Sprint Waiving Mail-In Rebates Indefinitely forum

Here's the issue - these companies (including Sprint, I've worked in a corporate store) expect you to be BOTH the customer service rep and a sales rep. That's why you have "red carpet service" and all of that Jazz.

Re: Very Aggresive Move.
Mar 26, 2011, 5:48 PM
in the Article: Sprint Waiving Mail-In Rebates Indefinitely forum

I'm only speaking for myself here, but at my RS location they're way more honest than the corp stores in my area. They also have better manners and don't go onto websites slamming other business. If you were that great of a sales person you wouldn't have to get on here talking about how 3rd party retail locations suck.

Re: Very Aggresive Move.
Mar 26, 2011, 5:45 PM
in the Article: Sprint Waiving Mail-In Rebates Indefinitely forum

It's not about being "smart enough", it's about having access to the account to even add the NVP discounts. Maybe you should watch your statments since you made yourself sound fairly ignorant.

Re: Indefinitely (for an unspecified amount of time)
Mar 26, 2011, 5:35 PM
in the Article: Sprint Waiving Mail-In Rebates Indefinitely forum

BOOMROASTED

I'd have to partially disagree...
Mar 26, 2011, 5:34 PM
in the Article: Sprint Waiving Mail-In Rebates Indefinitely forum

In my area the corp store BLOWS and they're super shady and rude. There are a lot of people who never take their business to this particular store so third parties make a killing off of the overall bad service the other location brings. Now I do agree that for other places corp stores will be getting more business than third parties since they can sometimes do more in accounts than third party and the "Price playing field" is ...

No they didn't
Mar 26, 2011, 5:31 PM
in the Article: Sprint Waiving Mail-In Rebates Indefinitely forum

It would have been HUGE news for everyone I was selling with that there would be no MIR period for a while. You must be mixing corp stores up with retail or something else.

Re: AT&T&T-mobile
Mar 20, 2011, 7:06 PM
in the Article: AT&T To Acquire T-Mobile USA forum

Niiiicceeeee

Re: Old Bait and switch?
Mar 14, 2011, 1:22 PM
in the Article: Customers Sue Clearwire Over Throttling, False Advertising forum

I try to stay away from saying it the business, when really it's the management that's the problem.

Re: Old Bait and switch?
Mar 14, 2011, 1:04 PM
in the Article: Customers Sue Clearwire Over Throttling, False Advertising forum

It was one of the reasons I left that particular store and now work at a new location. I couldn't bring myself to lie or not give them the whole story just to get them to buy. The place I'm at now is way better and what the other job should have been. Oh well, what goes around comes around. They don't even realize that they could get MORE business if they treated people right instead of being so ...

Re: question
Mar 13, 2011, 5:56 PM
in the Sprint forum

He just missunderstood what they were explaining to him. When you're on a family plan the first two lines are included in the price and then lines 3-5 are 9.99 a peice if you are on just a talk or talk+message plan. If you are on the everything data family plans then you're looking at 19.99 for lines 3-5. The lowest individual plan is 29.99 and that just the basic 200 min plan that has nothing extra included.

By honestly, I mean honestly...
Mar 13, 2011, 5:53 PM
in the Sprint forum

Shop around, see who has the best deal and the best reps and go from there. Every place is different, and one place isn't better than the other. Each one has their pros and cons, so what you should really focus on is what situation will work best for you. Here's how I would break it down (in no particular order) Sprint Corporate Store: If you buy it at a corporate store you can return/exchange at any corporate store. When you ...

Re: Old Bait and switch?
Mar 13, 2011, 5:17 PM
in the Article: Customers Sue Clearwire Over Throttling, False Advertising forum

Slammer said: No presumably "ethical" company should ever impose or suggest shady sales when conferencing with their associated employees. However, after the conferencing, most companies would hope their associates will go out and do what ever is necessary to make the bottom line. I think you get my point. John B. I used to hear that all the time in the store I used to work at. They would "preach" about doing whats best for the customer and being "honest". ...

Re: Take your time AT&T
Mar 13, 2011, 4:54 PM
in the Article: AT&T Confirms Atrix 4G Uploads Are Slow ... For Now forum

I dont think it's so much that people are impatient, it's the selling of a phone that is 4g capable that can't use it yet. That is not the same as only having 4g in some areas. For example, you may buy a 4g phone from Sprint and not have 4g everywhere you go, but there are places you can go to get 4g access. From what I understand and have read, it's the fact that you can't get ...

Re: I'm actually excited...
Feb 27, 2011, 5:34 PM
in the Article: Sony Ericsson Reveals Xperia Play for Verizon forum

OMG my typing was TERRIBLE! Sorry!

I'm actually excited...
Feb 27, 2011, 5:33 PM
in the HTC Arrive / 7 Pro (CDMA) forum

to get my hands on one of these! I have never been a huge fan of windows, but I really like the way 7 works compared to 6.5 and below. I'll have to play with one for a while, but I'm pretty sure I'll be purchasing this device.

I actually excited...
Feb 13, 2011, 5:49 PM
in the Article: Sony Ericsson Reveals Xperia Play for Verizon forum

to play wit one of these. I think it'll be neat to at least try out. I don't know if I'd actually purchase one, but we'll see.

Re: VZN Sucks
Feb 13, 2011, 5:38 PM
in the Verizon Wireless forum

People just shouldn't throw around "loyal customer" because they don't get their way and the company doesn't break their "rules". That's all I meant.

Re: VZN Sucks
Feb 12, 2011, 7:40 PM
in the Verizon Wireless forum

I agree with you. If someone was "loyal" they wouldn't threaten to jump ship. They would just wait until they could upgrade and stay wit the carrier they claim they "love".

Re: Perception
Jan 29, 2011, 7:25 PM
in the Article: Sprint Revising 'Premier' Upgrade Program April 1 forum

I have to say the most imortant point you made about what Sprint needs to continue to do is with their marketing. I have to agree that their marketing is TERRIBLE.

Re: I've solved the whole problem!
Jan 29, 2011, 7:15 PM
in the Article: NYC Lawmaker Proposes Pedestrian Ban on Cell Phones forum

Good one!

Re: Perception
Jan 22, 2011, 7:13 PM
in the Article: Sprint Revising 'Premier' Upgrade Program April 1 forum

Amen x2

People complain...
Jan 22, 2011, 4:58 PM
in the Article: Sprint Revising 'Premier' Upgrade Program April 1 forum

so much about getting something for nothing, when in all honesty they shouldn't have just been giving everything away in the first place. This has been a discussion in several other threads, but it's the biggest problem in my opinion. If customer weren't set up to expect everything to be handed to them in the first place, they wouldn't be asking for it now. Here's a thought too. You are ALWAYS able to buy a new phone. You can buy ...

Re: Droid Incredible + $50 Target Gift Card
Jan 16, 2011, 1:39 PM
in the Verizon Wireless forum

UPDATE: So after countless calls Verizon is supposed to be the ones who can check the card status. We finally got ahold of a rep who knew what we were talking about and/or wanted to give us the information.

Re: I disagree
Jan 15, 2011, 9:05 PM
in the Article: The Most Over-Hyped Features forum

It's not that you can't stream netflix or that it's not good. The point is that you may not have consistent quality while viewing streaming videos. I've been in places where I can barely get the video to pull up, let alone play, and then I've been in places where I get great quality videos. Overall the point is to not base your buying decision on the fact that something says it's 4G and you think you should be ...

I completely agree with this statement!
Jan 15, 2011, 9:00 PM
in the Article: The Most Over-Hyped Features forum

"In other words, instead of focusing on the coolest new features at the bleeding edge of technology, find some features that will really make a difference for you, based on how you use your phone" SOOOOOO many people worry about having the "latest and greatest" that they end up with phones that they hate, or that they feel are overrated. It's because they worried about what was flashy and sounded good coming from a sales rep or advertisements instead of ...

Re: iPod/iPhone and Hotmail/MSN
Jan 15, 2011, 4:14 PM
in the AT&T forum

you could just have that email forwarded to an email that is compatible (for free) on the device.

Re: Recent Network Speed and Quality issues?
Jan 15, 2011, 4:06 PM
in the Sprint forum

That's probably wishfull thinking though!

Re: Sprint to announce another "Industry first" on feb 7.
Jan 15, 2011, 4:05 PM
in the Sprint forum

That would be SWEET if they took off Mail in Rebates all together. It would clear up quite a few issues between customers and reps, and it would be nice to just know up front what you're payding for and not have to figure out what something "really" costs.

Re: Recent Network Speed and Quality issues?
Jan 15, 2011, 4:04 PM
in the Sprint forum

I've been wondering and asking. Someone had the nerve to tell me it was my phone, but I've had multiple phones that all have the same issue with service, so I find it hard to believe it's my phone. I hope it gets fixed soon or something. Maybe it'll have something to do with this announcement on the 7th

Re: 4G (WiMAX) iPhone or Blackberry
Jan 15, 2011, 3:57 PM
in the Sprint forum

I can totally see there being a projector phone, or a 3D phone out on the market. I don't think they'd drop their plans any lower (who knows though, they might!) It's not like it's a bad thing if they do!

Re: Recent Network Speed and Quality issues?
Jan 15, 2011, 3:54 PM
in the Sprint forum

For a while now I've been noticing some issues with dropped calls and just being connected to data period. I'm in Kansas about 3 hours away from Kansas City. They said that there were a few towers out here that had something corrupted and that they needed to fix them, but even after the "fix" there is still some funny business going on. I've had Sprint for years now and have never had problems like this with service until ...

Re: Emulator
Jan 15, 2011, 3:44 PM
in the Verizon Wireless forum

Just like someone else said, it doesn't take a memory card so you will want to switch to something else.

Re: Droid Incredible + $50 Target Gift Card
Jan 15, 2011, 3:02 PM
in the Verizon Wireless forum

I don't know what you mean by "shame on me for not knowing". I have the newsletter and email that discuss this promotion and the ONLY thing it says is that the gift card is directly sent from Verizon to the customer. There is no website or any other information about contacting anyone about the issue. I've asked Verizon, I've asked my store manager, and I've asked other employees and no one seems to know, which is why I ...

Droid Incredible + $50 Target Gift Card
Jan 9, 2011, 5:55 PM
in the Verizon Wireless forum

I have a question about a Thanksgiving promotion that Target Mobile had and I haven't been able to get any answers. Here's the issue: Customers were able to purchase this phone and if they kept it on their account for 30 days then (according to "rules") Verizon was supposed to send them a $50 dollar Target gift card (and yes, it specifically states that Verizon will "directly" send them the gift card) The customer hasn't recieved theirs yet and they ...

Re: Kind of Customers:
Jan 8, 2011, 4:07 PM
in the Shop Talk forum

I just want to say that some of these are really funny, and some of these aren't so much the customer as it is the rep "playing games" with them. Maybe its your "games" and taking out frustrations on some custsomers because you're mad at others? I've been working with phone sales for a while, both corporate and 3rd party, so I know that we all get customers sometimes that are just super rediculous. It's one thing to have ...

Re: Kind of Customers:
Jan 8, 2011, 3:59 PM
in the Shop Talk forum

People really blow airhorns into the phone? WTH that's just dumb.

Re: The "I Used to Work at ________"
Jan 1, 2011, 6:14 PM
in the Shop Talk forum

if it's legit, no problem. I just hate when it's something that is clearly wrong and they just wont give it up.

Re: concern is legitimate
Jan 1, 2011, 11:59 AM
in the Article: Nasty Android Trojan Discovered forum

I deff have to agree. :) I like the tasteful way you said "shadier"... that's nice, and almost makes me want to visit said place...

Re: concern is legitimate
Jan 1, 2011, 11:56 AM
in the Article: Nasty Android Trojan Discovered forum

And to clarify I don't think the market place comparison is the same because most people need bbs for battery life and school/work and don't have some of the same phone habits that android users have. At least that's how it is for me and I've used both platforms.

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