User: momcat1
These are the most recent forum messages posted by momcat1:
Re: New Subsidy Password Protocol??
So if regular care can do it, why did they put me through 4 months of hell last year to give me the code?
Dobson retaining any markets?
Regarding the ATT/Dobson merger, is there any talk or information on Dobson retaining any of their markets? We're in Dutchess County, NY, in the Hudson Valley, where thier signal is quite strong and widespread, and I happen to work next door to where Dobson used to have a big Call Center. In the past week, I have seen Cell One employees back in their old suite, for a couple of hours and today Verizon is working on the landline ...
Re: Why does at&t NEED to buy customers?
Exactly!
Re: Why does at&t NEED to buy customers?
I don't see it as buying customers as much as added native COVERAGE for all the subscribers. Those of us in outlying areas will use the same towers we did before, but it will be native, not roaming.
Re: REBRANDING COMPLETE
They must be. They closed all of our stores. Wonder what that means?
Re: Verizon Rumor
Well I found out recently that all of a sudden, without any fanfare, we're roaming on VzW. Our area is a geographical challenge for cell service, and previously we roamed on Dobson. Now our phones are blocked from using a Dobson signal.Personally I didn't think cross technology GSM to CDMA was possible but I did confirm this with both Cingular and VzW, on a three way call to Tech Support. I haven't found any down side to this, and ...
Re: new media net
not worth it unless they improve the medianet pricing
Re: Why no buzz?????
no bluetooth AND no speakerphone? That's not something I would have any interest in, at all.
Re: Cingular's buying out T-Mobile, yay!
hardly
Re: Tower Location
give him a chance . maybe he just doesn't know how to setup wireless!
Re: cingular gets the boot from the NY state BBB
First, please get all of your facts straight. Upstate NY BBB only serves the areas of Buffalo, Niagara Falls, Rochester, Syracuse and Albany. Granted that is a large portion of Upstate NY, but in all truthfulness, it is not all of Upstate NY, let alone all of NY state! I live in an area of Upstate NY not covered by that BBB, and can only tell you of positive experiences with Cingular. When I have called CS, issues have ...
Re: Anyone tried Cingular in Upstate NY
We're listed as being in Cingular's Upstate NY territory, in Poughkeepsie, and I really have trouble finding anything bad to say about them. They are far more responsive than Verizon was and they actually fix things WHEN you ask them to.
Re: How about these new Rollover plans?
maverick96 said:
Anything having to do with cingular is ****ing stupid!!! Guys stop wasting your time, go with the best, the proven most reliable network QUESTIONABLE by multiple highly reputable national repoting agencies QUESTIONABLE. "Can you hear me now? GOOD"
If it's so great why are you reading and responding to the competitor's threads? Take it from someone who had nothing but problems and issues with your so called 'RELIABLE' carrier, it's not all peaches and cream over there. ...
Re: Cingular customer service
Thanks, guys. I have been more than pleasantly surprised, after my Verizon experience. I wonder where the reps are that I keep seeing such negative comments about? Not servicing my area at least!
Re: What happened to customer service
A comment speaking to the lack of service.
Re: What happened to customer service
customer what???????
Re: Cingular customer service
I don't understand why so many of you post complaining of Cingular's CS. I have contacted them 4 times and have had stellar support each time! And they even resolved the issue I called about on the first call.
Re: Warning!!!!Do your research before going to Cingular!!!
not my problem if you can't listen to what other people did experience. Verizon absolutley did not work for us.
"There are none so blind but those who will not look. There are none so deaf but those who will not listen"
Re: Cingular using Dobson / Cell One towers in upstate NY?
yup
just recently switched to cingular from verizon since my house is in a verified t-mob dead zone i was pleasantly surprised to find decent signal, and it was dobson. about a week ago they upgraded some of the towers in dutchess apparently, cause they used to display GPRS. now they have EDGE
Re: Maybe switching from Verizon to Cingular - some questions.
we just switched recently from verizon to ingular. we're in NY state, where verizon couldn't seem to address our signal issues. so far, there have been a couple of issues with Cingular, but I either called them or visited my local agent. We don't have a company stor ein our area. In each case the problems were resolved within minutes. I love being able to actually complete my calls myself instead of having them consistently ...
Re: Warning!!!!Do your research before going to Cingular!!!
gee that's what i used to say about verizon!
Re: Which Cingular phone has best reception/call quality?
I had 3 T720's with Verizon and I agree with you that far. When I got the V551 I was amazed at how much better it was, and I have no complaints for it, as does my husband, who is hard of hearing.
Re: Which Cingular phone has best reception/call quality?
You must be kidding! We recently cancelled Verizon and got Cingular. I have a V551, and can honestly state that the audio quality on that phone is twice as loud as any of the Verizon phones I had. Make sure you're using the volume adjustments. This phone tends to hold signal sometimes almost too long before switching towers, but the up side of that is that I don't drop calls, like I consistently did with Verizon.
Re: We have 48 million plus customers, there may be a wait.
Even sadder because Verizon couldn't keep us as customers! Cingular is providing usable SERVICE. I thought that's what I was paying for.
Re: We have 48 million plus customers, there may be a wait.
Glad I switched to Cingular, where I didn't have to wait at all, and I got the attention deserved.
Re: Your all missing the point
It is that bad. Goodbye to the VZW forum. We cancelled service, and picked it up with another provider.
Re: Problems with Phonescoop
Guys, it's not your browser, it's phonescoop's server. I emailed Rich and there is a server problem. I am having trouble with FF and IE, and also PIE as well as going through 2 ISP's. He said just keep trying.
Re: Go to Cingular!!!
Nothing!
Re: Go to Cingular!!!
NONE of them!
Re: VERIZON IS RAISING RATES
Bingo!
Re: Your all missing the point
Because as bad as it is,it's still the best choice for cell service for the area. And when it does work the voice quality is so much better than my landline. And whenever I leave this county, I have no complaints at all! There's got to be more than a handful of subscribers in the area, just by the size of the crowd every time I've been at the VZW store. I've had trouble tickets generated and calls back ...
Re: Your all missing the point
You're STILL missing the point. I'm not complaining about buying another phone. I'm stating that I have been patiently working with Verizon to resolve the local signal issues that were presented them and in 4 years have yet to see anything done about it. Worry free guarantee? What a joke! You would think that by continually paying the service charges for mediocre service would help Verizon to have the funds to correct the problem.
BTW, if your cable ...
Re: Analog or more towers, which will it be?
We tried this in the Hudson Valley, NY. It didn't help. I realize this is the honorable response, but I think you're being more idealistic than realistic.
Re: Your all missing the point
Well put, mjh. Sticking with them for 4+ years, when we could have cancelled and went elsewhere has to count for customer loyalty. And we don't feel that Verizon acknowledges this in any way, or does anything to try and keep loyal customers. Maybe their commission structure isn't setup to reward Sales for this. Hmm
Re: VERIZON IS RAISING RATES
no, I wouldn't, but there's no one who's going to be doing that,either.
yes, we do depend on txt for those things. my husband works in a store, where they don't have radio either. i work in an office with no windows. and we have 2 children in the military. not so far fetched at all.
possible &pm nights coming for VZW
I read earlier today, on another site that a 7PM nights option is coming for VZW near the end of this month. Does anyone know anything about it, and would you like to share with the group?
Re: Your all missing the point
After 4+ years of patiently waiting for VZW to bring the service up to snuff, I think I might be a candidate for a little special treatment. We've spent a lot of money faithfully paying for service that has mainly consisted of dropped calls, and 'no service' indicators. and yes, I did work with Tech Support, more times than I care to mention. I don't feel problems were ever fully resolved, except that in the past week, ...
Re: VERIZON IS RAISING RATES
which is still triple what I'm paying now, paying per message. since most of our txt's are alrets received, this increase will just force us to stop using important alerts like tornado warnings, closed roads and war declarations. back to the stone age!
Re: 2005 JD Power Customer Service Rankings: T-Mobo #1, Verizon 2nd
The detail that I find interesting about these results is not who is #1, 2, etc, but how close all of the results are to each other. In years past, there was a wide variance between the overall scores, especially those below #1 and #2. The bottom of the barrel was really a horrid score. Tells me that all of them might be paying more attention to getting it right. Which would be a big ...
Re: phone with best reception
please understand this is a NYC suburb we're talking about, not the backwoods!
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