These are the most recent forum messages posted by Santi:
Re: This doesn't work
So how can US Cellular give discounted equipment without requiring a contract?
Had a lady
who wanted to pay some on her past due balance. After finding out she had 2 bills now past due, she paid it all, then wanted a phone upgrade. She wanted to upgrade to a phone that had been free 3 weeks prior. When I explained that the phone pricing had changed, she got really upset because she just spent all of her money of her bill, and if she would have known that, she wouldn't have paid the ...
Re: I am the Condescending Wonka of converting US Cellular customers
US Cellular offers unlimited outgoing as well, just like any other carrier.
I just need to share some annoyances so I feel a little better. 1.) My toilet at work sometimes doesn't flush. Kinda gross. What's even more gross? This story: An old lady comes into my store today and the first thing she says is "I'm gonna use your bathroom." (Side note: We do not have a public restroom. It is in a back room of the store, past all inventory. The last time I felt bad and decided an old ...
I hate babies.
As I am all alone in my store with one woman and her baby, whom she is letting crawl around and bang stuff all over, I find myself wishing the phones will somehow fall off their discs and drop right on the baby's head. I am annoyed that it keeps crawling around peeking around the corner just to look at me. I DO NOT LIKE YOU! DON'T LOOK AT ME, BABY! She is too busy looking at phones to ...
Re: The worst thing THEY can say/do
Yeah, it always had problems before there was damage. Too bad. :twisted:
Re: The worst thing THEY can say/do
I get terribly annoyed when someone mentions something is wrong with their phone (battery won't keep charge/screen occasionally goes in and out/certain buttons don't work) and when I take out the battery, I see the LDI red. When I mention that, they are in denial or something. "That was almost a month ago. I dried it out and everything." "But that's the only problem I have, everything else works fine, it CAN'T be because I got it wet!" I ...
Gentleman just comes in to my store. G: Do you have any chargers for the Blackberry Storm? Me: Possibly, do you have your phone with you? (My store does not carry the storm, so by looking at the port, I could see whether or not we carry the charger.) G: Yes. I know what it looks like. Me: Well I can take a quick peek at it... Gentleman is going through every single charger on my rack, looking for the one that fits his ...
So you reversed all the credits you gave, right?!?!?! :twisted:
I occasionally do this. Customer in store, telling you their life story that you've already heard a billion times. No one else in line behind them. They will keep talking to you until you become busy. So I pocket dial. I have the store number on my speed dial. Once the phone rings, the customer wraps it up and they're on their way. I answer the phone as I would if it were an actual person calling. Poof! All ...
25 minutes til I close. Someone just walked in. I ask how I can help. "My family is coming in behind me. We're getting all new phones." This family has 5 lines. Cool? Yes, that I will be getting 5 renewals. No, because they can never make up their minds and I will be here probably an hour after we close just so I can finish everything up. Wish me luck.
I can hear you....
Customer comes in with a problem. It's not even his problem. He was asking about a problem for his brother, who doesn't even have our carrier. I suggested a few things he could do and ultimately decided he should go to his carrier to figure out the problem. My customer called him on SPEAKERPHONE to tell him. I had asked a question to my customer, who gave me the phone instead. I asked the brother a few questions, then, ...
I can't hear it ring!
Customer comes in. C: I bought this phone a few days ago for my girlfriend and she can't hear it ring. M: Is it coming through at all or she just can't hear it? C: just can't hear it. M: Ok, let's look at the settings. Have you tried different ringtones? C: YEAH! I call the phone to see how it sounds. When the call comes in, I admit, I couldn't hear it. Then it started getting louder. I realized it has an ascending ...
I just love it
when someone calls my store and asks for a competitor's phone number, then gets angry that I don't know it. WHY WOULD I KNOW THEIR NUMBER? I don't care if their number is not in the phonebook. Go to the store, or try looking online. DON'T call my company and get crappy with me when I don't know how to contact them. I should have referred them to my company's customer service. :x
I wish I lied....
There is a certain woman who is a customer at my store. She is not all there. She comes in to look at phones and compare them, but she does not retain any info on them. Therefore, she comes in every day asking the same questions about the same phones, same prices, same features. She will even have you explain a phone, walk to another phone and have you explain that, then ask you to explain the first one ...
I love Nokia with all my heart and am pissed at USC for not getting new ones. I recently went with the LG Bliss after my Nokia 6265 and I desperately want to go back.
Drunky drunk drunk
There is a certain man who always comes in drunk. That's wonderful thing #1. What's wonderful thing #2, you ask? He only comes in when he has a problem. Oh, goody. C: Yeah, my phone isn't charging. He sets the old Samsung on the counter with the charger. C: I don't know if the charger's broken or what. Me: Let's see here. I take the phone and charger to an outlet and plug it in. It doesn't even go in all the way. ...
Ringtones and bluetooth
My coworker is with a customer right now. The lady wanted to switch ESNs. Both phones are bluetooth compatible. We have a machine in the store that will transfer contacts and sometimes pictures- never ringtones. When my coworker informed the customer that ringtones will not transfer with the machine, but she can transfer them through bluetooth, the lady said she didn't know how to use bluetooth (which would explain why she has a million bluetoothed ringtones, right?) and asked ...
Believe it or not
this actually is going to be advertised. It's not a huge secret. We will be spreading the word, even if it means on phonescoop. Chill out. :roll:
I used to think
you were a male, USCCSUCKS, but with that comment, I may have changed my mind. Can you help me out please? Guy or girl?
I do apologize.
My post was supposed to go elsewhere. :oops:
What company do you work for?
This sounds like an old geezer I have at my store. He has prepaid. He's a crazy mofo.
Re: Lazy Management
when you ask for their number and they say "I don't know, I don't call myself." I want to b!tchslap them and say, "Well, how do people GET your phone number? You give it to them." UGH. Now I'm in a sour mood. Thanks.
I just looooove people like that. :roll:
Re: That Katy Perry ringtone...
What if a straight girl has that ringtone?
Do any of you think your boss is having an affair on work time? Raise your hand! I believe my boss is. She will disappear for a few hours and then show back up in an unusually good mood. She has to travel between a few stores and sometimes she never shows up at the other store. I think there is some hanky panky going on... Gross.
Re: Swollen Battery
Then how is the dot not red?
WTF, dude. Suck it.
My workplace just got cameras installed. Is there a way to turn them off or anything?
Hi all. I just had a customer come in and said he needed a new battery. I saw it was a Motorola 323i phone, and I knew they had recalled those batteries if they met the specifications. He hands me the phone. The back is popped out like no other, and the flip doesn't even shut all the way. I tried to take the back off, but it wasn't working too well. I asked him to do it for ...