User: Caucasian
These are the most recent forum messages posted by Caucasian:
Re: Caps, tiers, throttling and overages
just ways for the providers to limit our freedoms and bleed us dry
I have to disagree.
They aren't limiting your freedom to switch to their parent networks unlimited use network. Swap to Sprint, check your employer discount and you might be surprised how little extra it will cost, not to mention better phones along with a nice 2-year subsidy on a new device.
And they're not charging extra for more use, they're throttling. Bleeding someone I generally regard as trying to ...
Re: Close but no cigar
Now, I could be wrong, but I'm pretty sure smart phone users want a bit more than just "dependability".
Countless other phones are dependable and very well built, ontop of being more aesthetically pleasing and being able to outperform a Blackberry any day of the week in both hardware and software.
The crowd they end up making happy is the crowd that wants a keyboard, or at least that's all I see them pleasing anymore.
Re: Something some may no know
LoL.
Instant communication that only takes one hand to use is pretty useful in certain scenarios.
Construction work it is very useful to be able to tell 10 people in 10 different places at one time the samething.
Also drug dealers love it.
Re: Something some may no know
Die hard Nextel customers are one thing, that is very self-descriptive, DIE HARD
The service for PTT is absolutely the best thing ever, for calling to Mexico for those with family there also amazing because you can use the PTT unlimited and talk internationally to Mexico for free. I don't need PTT, so I don't have one, but use one in our store for quick communication between the back office and front office area and man, does this thing mean ...
Re: Something some may no know
Ready Link - dead
Nextel - soon to be dead
QChat - dead
This will be the fourth attempt.
Most carriers pick one and stick to it, ultimately it is a massive pain the neck for customers who want a business solution that is going to be around a while. Shows a lack of faith in our own products/decisions, etc.
Re: IT IS AT&T's PEROGATIVE
Businesses do not get the rights of individual people. You cannot compare a Corporation to John Q. Public.
When a business gets too large the government not only can, but has, pulled the companies apart. They would be creating one of these so-called behemoths at the cost of tax dollars (time to approve this counts, and it will cost a fortune, nothing in the government is cheap), only to turn around in a short amount of time (I would ...
Re: IT IS AT&T's PEROGATIVE
Those are niche markets not to mention that Virgin is owned by Sprint.
The biggest thing is the exclusion of choice, we will be losing a NATIONAL provider, one of few. This is bad any way you look at it.
Re: It's simple, really
You're accusing out Government of having only a handful of people making decisions? I'd say the opposite in that we have too many "chiefs" and not enough "indians".
This will ultimately end up with influence by more than just the FCC, the Supreme Court, Congress, etc.
Or would you trust only AT&T along side Verizon and Sprint to serve so much of something the Government is now deeming a "necessity"? Neither is perfect, and I trust neither entirely, but I do ...
Re: Something some may no*t* know
I meant may "not" know. Lack of edit sucks.
Something some may no know
For Service and Repair, some people are actually able to, when they get their devices repaired for a qualifying issue where the device is defective, switch from a Nextel handset to an equivalent reconditioned Sprint CDMA based device, if a plan switch is necessary it does not extend the contract, etc.
These customers aren't fleeing the Nextel network, they're flocking to a more reliable network that has more to offer at what is still a very very good price.
With Sprint ...
Re: The phone will know
Other manufacturers and software makers have made the same mistake in the past (see: Palm Pre running 1.0)
The alarm didn't function if you turned the notification sounds all the way down. I heard about that one constantly until it was patched.
I'm just saying, that idea could prove to be a flaw, not functionality.
and it will also make use
"... of light sensors and ring louder when low light levels suggest that the phone might be in a pocket or purse."
This is going to be awesome, I can't wait for complaints about devices going into 'siren' mode at night and scaring the bejesus out of everyone.
Re: Try This
I'm certain the prices they're making them use would be equivalent to what VZW charges Sprint. Same price as a large-ish competitor.
If AT&T is allowed to buy T-Mobile, this is going to be absolutely necessary to pass for smaller carriers to even have a fighting chance. If the duopoly scares you, this should give you a bit of peace knowing that they will make it possible for smaller carriers to get involved.
Another thing to consider is they're mandating roaming ...
Re: What incentive do small carriers have...
That makes no sense, this ruling is for areas they *don't have coverage in*, what would that have to do with them building extra towers in an area they do have coverage already?
Re: What incentive do small carriers have...
No free roaming. It isn't free if they pay for it, RTFA.
They have to charge a reasonable price, IE probably what they charge anyone else currently.
Re: I side with VZW and AT&T
Most carriers use the same structure to put up the antennae. You won't see four towers where Sprint, Verizon, AT&T and T-Mobile all have coverage, but one physical structure with seperate antennae.
Re: AKA
Corporate.
It's cheaper, but more often than not if I have a brand new screen in house, and someone has a phone that is inoperable because of a broke screen, they'd rather have that phone then and there working. Even though if you call before 10 o'clock at night on a weekday, not counting weekends they will overnight it to you, most people still will not accept that as an option, and raise Kane.
Roughly 60-70 percent of our in-store ...
Re: AKA
Yes. And yes.
Infact it's what I do, I don't do the selling of stuff, I do the fixing and the operations stuff.
Go online to the store locator and look Service Centers or Full Service Stores. Either of those will have technical consultants, parts, and we can harvest from other handsets as well.
Don't go in with a massively screwed up phone and expect it to get fixed, but if you accidentally crack it you're ok.
Re: AKA
Asurion is used by Sprint as well, and they cover liquid damage through us. I know it's a company to company thing, so it may not be so with them...
...However...
If they covered a stolen or lost device where they have *nothing* to recover at all, and a liquid damaged phone that could possibly be recovered sometimes, why wouldn't they cover it? In that case people would just call in and say they lost it when they dropped it in ...
Re: AKA
One thing to consider though, if you have a crack on the screen you don't have to file a claim with Sprint. These repairs do not have a deductible. The only reason the store I work in ever refuses to repair or replace in-store (with no charge) is if the phone has been very seriously damaged. Run over, dropped from 20+ feet. It takes damage to the main-board, really.
Service and Repair centers can fix things like that in about ...
Re: Really???
I'd put my money on Hugh Grant, that Hugh Difference guy can be moody.
Re: Seriously...
Don't worry about us poor WiMAX users though, my Epic is currently hit spotting for me while I'm torrenting down all of season 3 of True Blood, and getting a solid 9 mbps down. Since it's only 6 and a half gig it should be done quick style.
Somehow I guess I'll have to survive with that awful, terrible, unacceptable speed.
Re: While it lasts.
Even Sprint, that sells a *desktop* modem that has to be hard-wired through ethernet and have a wall outlet to turn on?
Not all do, some are trying to compete in these markets.
Heck, T-Mobile, while they throttle after a certain point, do not start charging you more for using more.
Re: Hopefully...
T-Mobile should have, from the get-go, ended up being bought out be someone not currently in the game who will take their profits and put them back into the business instead of sending them back to Europe.
Re: Didn't Sprint...
Citation Needed
Re: Disgruntled past/preset Sprint Customers
There are places for bemoaning your job, and one of them isn't a forum about waiving rebates. That's all I was getting at.
If you had a bad experience with a company, went online, and then saw an employee of said company saying "get over it", what is your perception?
Personally, I'd be pretty ticked off, if you wouldn't be, I'd say you're a minority amoung most consumers I've worked with.
Re: One of thse companies is not like the other....
If anything he's right, Apple should want the backing of these major creditors.
Mastercard and Citigroup have no real mobile know-how. Why wouldn't they want Google and Apple to be involved considering a huge chunk of devices using this service will be running Android and iOS?
Re: He would have, but?
How loud would you, AndroidRules, and Versed be screaming if some giant Bob Sapp lookin' dude wanted to make you his &%^*^?
I'm guessing your wit and clever comments would go out the window when it was your #$% getting %^&*&'d.
I bet you'd be yelling "there's laws against this"!
Though it looks like an attack, and may be a bit over-board, I read this in Samuel L. Jacksons' voice and lolled hard.
Re: Disgruntled past/preset Sprint Customers
Indeed.
I'm not trying to be rude, I just don't agree.
Such is life. *le sigh*
Re: Disgruntled past/preset Sprint Customers
I am plainly telling you that I do not agree with your approach of "venting".
If someone else agrees with you, then that's great.
I don't have to agree with you, and you don't have to agree with me.
Re: Disgruntled past/preset Sprint Customers
That place exists for you, it's called Shop Talk.
Re: Disgruntled past/preset Sprint Customers
No pedestal, if someone else can voice their opinion, I'll voice mine as well. If it doesn't jive with your opinion, I can say that I am sorry, but just like you I would be lying.
And yes, people don't have to like the company, but the company should care about its customers not complain about them in a thread that's attached to an article about mail-in rebates.
Re: Disgruntled past/preset Sprint Customers
I love it when they can find a way to get the customer what they want or need and the customer leaves the store happy and a life long advocate for the business that I work for, and Sprint makes money and prospers because of this mutual agreement.
Also known as my "job".
Re: Disgruntled past/preset Sprint Customers
I disagree with the posting of those thoughts on a public forum if you are an employee, and I will voice my opinion of that all the same.
You are representative of the company, if you want to complain about the company, please do. Complaining about our customers, the guys who pay you, on a forum they can access isn't the best business decision.
Reason being, see: Project Good News on RSP or the Playbook.
Re: Disgruntled past/preset Sprint Customers
There are so many other ways to say "No" without even using the word "No".
If someone comes in and demands a free EVO because their flip phone quit working, we don't give him the phone - but we don't have to be rude or blunt to get that point across. You attempt to make the sale. If he's not satisified with that, then he can call retention and tell them that he's going to cancel if he doesn't ...
Re: Disgruntled past/preset Sprint Customers
Those customers do exist, and there are better ways to handle it besides "Get over it".
You provide options, as many as possible, and then you let the customer decide. If the customer does not like any of the options you give them, then they have another option - cancel and take their business elsewhere.
The "deal with it" attitude nearly killed Sprint, heck, it still may be the death of us.
Re: Disgruntled past/preset Sprint Customers
You're why our C-SAT bombed and we started bleeding customers years ago. Statements like "get over it" are not the way to win over a customers opinion.
Please keep your thoughts to yourself.
Re: Verizon
I agree the spectrum is important, but not for what they're trumpeting it for to the Government.
They're telling the Government it is to improve quality of service, that's total crap. They have the spectrum already. So if anything it can't be the number one reason, that's a blatant lie.
That's what I was meaning.
Re: Don't hate the player, hate the game
I did, the first 3 articles it pulls up that I can open are...
The WSJ report pins T-Mobile's valuation between $20 billion and $30 billion, but an analyst told Bloomberg the company is worth closer to $15 billion or $20 billion.
Deutsche Telekom may be disappointed in the price an acquirer is willing to offer, Kovacocy said in an interview. Even though the company may expect about $25 billion based on the unit's earnings, buyers may want to pay less ...
Re: Verizon
As pointed out by WiWavelength, they have already hoarded a ton of spectrum in recent auctions, but aren't using it at all.
It's not just about spectrum, maybe in the top 3 reasons, but definitely not number 1.
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