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User: cincysalesrep

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These are the most recent forum messages posted by cincysalesrep:

Re: Verizon
Oct 8, 2012, 8:13 AM
in the Article: AT&T Chopping Device Return Policy to 14 Days forum

Negative, Sprint's return policy is 14 days as well. I'm pretty sure they were actually the first of the major carriers to go to 14 days.

Re: Things I hate that Customers do (other than the obvious ones)
May 28, 2008, 1:01 AM
in the Shop Talk forum

I failed :( (sorry, dunno why it cut off half the message) anyway, the chart had everything I had said to him with all the prices I quoted. The look on both the customers and reps face were priceless, and once our IAM found out about it, the sales rep was fired.

Re: Things I hate that Customers do (other than the obvious ones)
May 28, 2008, 12:56 AM
in the Shop Talk forum

Even better is when a customer that does that lies about what you said to try and get a deal. Had a custy do that, and the COR rep decided that it was his chance to make us look bad so he walked the customer to our store, interrupted my act, and tried to say about how we were liars etc etc. Walked over to the custy and pulled out the piece of paper with all the prices/features I had ...

Re: The End of Contract Phone Sales = My Dream
Apr 3, 2008, 7:29 PM
in the Shop Talk forum

I feel the need to clarify your statements about Cincinnati Bell, as the way they handle wireless is something special. Cincinnati Bell does indeed offer postpaid plans w/o a contract, and that is a huge sell point. They DO offer nationwide service thanks to a nice roaming agreement with ATT, and offer postpaid plans that are very competitive (500 min, n/w, m2m for $40, unlim txt $15) though phone discounts aren't as much as Verizon or ATT. Most customers understood ...

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