User: Butthead007
These are the most recent forum messages posted by Butthead007:
Re: Announcing Iphone within 30day return window from Christmas=fail
I agree. It is going to be a headache. Then imagine all the "I've been a loyal customer for xyz years and Verizon screwed me to upgrade now when they clearly knew I wanted an iphone. I want to return my phones and get the new iphone. Waive the restocking fee, after all, I am going to be spending more money with you every month so see, Verizon is winning.
Sigh.....lol
Re: Call center stress
And there are plenty of other people who are fine and some actually look forward to going to work.
Is this an outsource call center?
Re: To Throttle or Not To Throttle...
You must have missed the memo about sprint's tiered data pricing coming for the galaxy s tab. I know you're a Sprint fan boy so I just wanted to point out that your god-like carrier is doing the same thing.
I'm willing to bet they will change too.
Re: Ok so I guess its not the last reply
That's right menno. And Azeron is being dumb because my boss was sitting next to me while I was reading this post.
Oh yeah. My boss and I get along fine.
And Azeron, Mr Mensa, I am anything but a Butthead. I smoke and my son calls me that, so stop acting like you actually have a cluepon.
What Joppa did is a serious ethics violation. Period. Plenty of VZW employees read this site.
Re: Dear Children,
Unfortunately, there are plenty of people out there who would like to believe they know what they are talking about and have no clue and pass along bad information. Of course they could look it up, but that would mean they actually have to work for their pay checks.
If people bother you that badly, sounds like a career change is in order.
Re: Ok so I guess its not the last reply
That's ok. My supervisor read your post and he determined it is not ok. Your post is a serious integrity issue.
Now you're back pedaling after coming out as the champion for the customer. Re-read your initial post.
Re: Avoiding ETF?
/me grabs a beer, some popcorn, and pulls up a chair
Re: Whooo do you work for???
Someone needs to be neutered. Apparently, the world will be much happier without ASL posts from the fatty in mom's basement.
Re: Samsung Fascinate Known Issues document leaks
These documents are available for ALL phones. They are not supposed to be released so I hope someone loses their job over this.
Re: OS 6 upgrade to Bold -- fact or fiction
6.0 is not yet released for the Bold. Any Blackberry with 512 mb of ram can be upgraded to 6.0. Any device without 512 mb of ram (e.g., Storm 2) will not be upgradable to 6.0.
And this is right from RIM and I go to special vendor trainings all the time.
Hope this helps.
Re: Whooo do you work for???
Verizon Wireless in marketing and promotions dept.
I am curious
Store reps aside, how many people work for outsourcers? You know, customer care that is not a Sprint, Verizon, or ATT employee.
I have a feeling there are quite a few. So...let us know!
Re: new every two question?
Store and over the phone are the same. Depending on your price plan, you NE2 is going to be $100 or $50. The new credits are between $30 and $50 dollars.
You will get the best pricing online. Store and over the phone will get you a mail in rebate. If you order online, it is an instant online discount.
So, if you have a NE2 of $100 and place the order online, your out of pocket expense will be $99 ...
Re: I have the Incredible
I went from blackberry to the Eris to test the Android waters. I was tempted by the incredible because I love sense. When I saw the droid x, I knew I had to have it. I got to use the Droid 2 prior to release and it benchmarked slower than the Droid X in quadrant. I tested a colleagues incredible the other day on froyo and it doubled the benchmark to over 1,000. It doubled the speed.
Droid X ti ...
Re: Congratulations!
Sure you can. I don't feel scarred (then again, I never worked for an outsource group so the experience may be different). Still doing it too.
I suppose I'm from a generation that didn't whine and complain about everything. People today are so pampered. We would have gotten owned in WW2 with the current generation.
Re: Android Purchased App Question
If you download Astro file manager, you can back up most free apps on your phone to the SD card.
Re: Were *ANY* ever sold?
I sold one once......I feel so dirty.... :D
Re: Outsourced Call Centers are funny
Oh, the stories I could tell you..... :lol:
Re: Droid X on Backorder
It happens. Ordered mine at 7:00am. got shipping tracking info.
It's hard to guess demand. But, Incredible shipping dates have dropped and Droid X orders will be filled by 07/23/2010. So.......you either failed to plan and got your order in too late or you're just trolling. Probably just trolling cause you would have complained more if you were actually interested in ordering it.
Re: Price of Droid Incredible
Why drop the price of a hot seller?
Not going to happen.
Re: To all of you out there that want to bash store reps...
Most complaints about store reps that I have heard largely stem from them showing no interest in dealing with a customer unless there is a new activation or upgrade or other sales related item involved.
I disagree with your numbers. Its more like 50%. But hey, leave the store and go work in care to see how the customers really feel.
Bit hey, have a nice day!
Re: The problem was Verizon
You don't care cause you have no idea what you are talking about. None. Zero. Zip. Village Idiot.
How exactly do you put a device that is constantly updating info to the studio on a pre-paid plan? Like any carrier is going to let you upload 8 gigs of data per month for $50 a month..lol.
Sigh. I wish kids never had access to computers. It would save so much time from having to respond to posts like this.
Re: Upgrade Question
Yes, you can do it online as well.
Re: Portland ACS, this is not right.
If it is only posted on this site (and only in the forums), how you can you work to get your message out there and to spread the message?
Seems to me like you have not though out your strategy for getting the message out and getting a change in your working conditions.
I personally do not think a union is needed at the company where I work, but I am a corporate employee and treated very well.
Re: unbelieveable...
Huh? What are you talking about?
Stop huffing paint thinner please.
What a moron
T1 lines are 1.5 megabit. You have no clue what you are talking about.
Want a source? Here ya go:
http://computer.howstuffworks.com/ques tion372.htm
Re: Verizon doesn't have the backhaul capacity for a real smartphone
I have to admit, Blue is quite annoying and I have to admit, that is one of the funniest things you have written...lol.
Re: Nokia is a pathetic excuse for a phone company
Your ignorance is mind numbing blue. Nokia is the largest mobile handset manufacturer in the WORLD. How you can claim they have no intellectual property rights versus the new to the mobile market Apple is beyond comprehension.
Granted, you may delude yourself into believing that buying that ipod now makes you an expert on apple, but you seriously need to examine apple as a company for the past 25 years to fully understand them. I have been using apple ...
lol
The judge took one look at the patent issues involved, decided this is definitely going to require a prolonged overview of the origin of many of these technologies and rightfully slapped a post it on the case saying f this, I am out of here. T time is at noon.
This is a very complex legal issue and needs the appropriate level of scrutiny. So we shall see.
The Apple vs HTC issue is going to drag on for years.
So Eris ...
Re: Bought an old lg8300 off craigslist, it requires a 10 data plan lol what a joke verizon is.
That phone does not fall into the category of phones that require a data feature.
Sprint?
Why is it that Sprint's 4th quarter results are absent as news on the main page? This also happened on the 3rd quarter results as well.
However, there does not seem to be any problem with posting other carrier results.
Is all that Sprint advertising revenue creating a bias in negative reporting?
Re: Verizon to require data on most phones by month's end
This is news to me and tbh, too stupid to be an actual policy.
Just too stupid. I don't think its gonna happen.
Re: Okay, okay...No More Complaining About No iphone on VZW.
Android is a nice platform. I do prefer my eris to the iPhone. My question for you is, what information do you have that the iPhone is never coming in one form or another?
A little premature in giving up? Not saying its tomorrow but you may want to wait a little bit before throwing in the towel.
Re: to be or not to be.....?
Not only would be this post be better off in the lounge, I am going to take a stab in the dark that you work for pocket wireless and your whole to be statement is a rumination as to whether or not pocket is going to put up more then 5 cell towers in the 2 states they serve.
Re: When is verizon getting the IPHONE???
I knew a Scott Herman years ago. I would love it to be the same one (doubt it..lol).
Verizon will be getting an apple phone. Let's just leave it at that.
Re: customer care strikes again
Don't worry, indirects screw up plenty of accounts that need to be fixed at the care level.
Everyone makes mistakes. If you get this bent out of shape over a mistake, then maybe you should not interact with the public in any capacity at all.
Re: Deal.
And conversely, store reps are great at passing ownership along to avoid what they actually can do at the store levels.
Re: Sorry...but those numbers don't add up
Verizon is a very well run company. They are a for profit business, not a welfare provider.
There are plenty of expenses that go toward running the business that you have not taken into consideration such as network upgrades, personnel for tech, customer care, back end systems to run the business.
I mean seriously, there is no fuzzy math here, only a lack of business acumen.
Re: Looses or loses...
www.dictionary.com for your answer
Re: Attention customers who think you are above everyone
Sigh, here we go again. time to break out the gerbers for some people.
And I also work in a call center too. Apparently my benefits and pay are alot better than yours so I don't feel compelled to whine that someone actually inconvenienced me by guess what, expecting me to do my job.
I'll think of you when I climb into my bmw for the ride to work tomorrow.
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