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User: aussieguy73120

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These are the most recent forum messages posted by aussieguy73120:

Re: Is it just me?
Feb 17, 2008, 3:49 PM
in the Shop Talk forum
We all get it in a call center. Its part of the employment package.... Hypertension Anxiety Quali ty Arseholes (QA) to steal your bonus Morons in lower management Customers with unrealistic expectations Typical call flow: "thank you for calling (insert company name)..how may I help you today? " why is my bill so high?!" stress attack happens... "im sorry to hear that" ..(thinking...no i'm not you arsehole...now get off my phone!) more stress.... then.... Boss delivers latest QA scores.....Oh no.. I forgot to say the customers name 3 times during that call!!! NO ...

Re: Sic of work? Sick @ work? At least you didn't get fired!!!!! OMG
Feb 13, 2008, 10:22 AM
in the Shop Talk forum
Firstly, sorry about the job loss. The lawsuit , you should consult an attorney about it, most will give a free consultation to determine if any case can be made. Unfortunatley, it is common in call centers to be shafted. As staff we are expendable, to the point that there is no such thing as job security. I've worked in call centers over 10 years and it's the same in all of them. Call centers are cattle farms, nothing ...

Re: Can anyone help please..
Feb 6, 2008, 3:43 PM
in the Shop Talk forum
Nah, guys, on the Cellular One Pearl you can, its a download of software. If it can be done on a cellular one pearl it can be done on any pearl. Go to the BB web site and start your search there.

Re: Good Morning!
Feb 6, 2008, 1:15 PM
in the Shop Talk forum
Damn, thats a bummer. :( Nah its another crappy day in paradise. :lol:

Re: call center and retail employee schedules
Feb 5, 2008, 12:20 PM
in the Shop Talk forum
Shift bids done quarterly, based on perfoormance. Used to be seniorority, but was changed 6 mths agao. So now a newbie can have first pick. Loyalty..you gotta love it!!! :lol: :lol:

Re: First @$$ Clown of the Day
Feb 5, 2008, 11:02 AM
in the Shop Talk forum
Typical customer! :evil: I'm sure he will call here (cell one) and complain. Oh what joy. :roll:

Re: Changes I want to see made....
Jan 29, 2008, 1:12 PM
in the Shop Talk forum
Agreed!!! It would be great if all of your suggestions were used by all carriers!!! But as we all know our customers are so dumb....they could not find their chocolate starfish with a road map and compass!! :twisted: :twisted:

Re: HUGE Sprint LayOff
Jan 22, 2008, 10:24 AM
in the Rumor Mill forum
Heard from a buddy at Sprint... Its mainly management and corp retail that is being laid off, call center staff should be ok.

Re: HUGE Sprint LayOff
Jan 21, 2008, 10:14 AM
in the Rumor Mill forum
You dont need to look just yet. Its the call center and retail staff that need to look fast. With over 2000 being planned to layoff by mid year, its a major restructure at Sprint. I'm happy to say I left that sinking ship a few months ago, but as an investor, Im smiling! Take over baby!! Those are beautiful words! I think its no coincidence that Sprint tanks as the spectrum bid is heating up! Anyways, I'd stay with them ...

Re: Sprint: Genius or going under?
Jan 20, 2008, 5:26 PM
in the Shop Talk forum
At less than $9 a piece, its now a prime takeover target as well.... think about.. the bids are on for teh 700mhz spectrum.... who wants a guess at Google/Sprint? or maybe even some asian carrier listing a bid. Would not be surprised at some merger/takeover comming out soon. Nice to be a shareholder right now. :D

Re: How fair is this? (long, sorry)
Jan 14, 2008, 12:12 PM
in the Shop Talk forum
Do you work for Sprint? They did teh same thing when I was there. I'd speak with your tax advisor, its' affecting 2 years taxes! I hate it when a company tries that garbage.

WPMO
Jan 6, 2008, 4:03 PM
in the Shop Talk forum
What P's Me Off! Today, Sunday of all days!!! I usually have a team here in the call center of 6 people on the phones. BUT Today i have 3! Oh yes, thank you upper management! Your stupidity is amazing!!!! No notice at all, just 3 people moved to different shifts!!! Oh THANK YOU! for teh 2 new trainees!! What a wonderful 1st day they are goning to have today!! Im sure my boss and his boss read these forums, so "gentlemen"- K.M.A :-) To all ...

Re: blah
Jan 2, 2008, 9:16 AM
in the Shop Talk forum
I know what you mean; here if i leave today after working a full day yesterday, i dont get holiday pay for yesterday! Its crazy, we only had 120 calls all day! Normal day would have been over 700 in my department. Anyway, if not for customers we would not have jobs, so we have to take the good and the bad. Hmmmm....payday is still too far away! :(

Re: LG CU500 on Cellular One
Jan 1, 2008, 5:55 PM
in the Cellular One / Dobson forum
You've burnt your SIM card, thats why it doesnt show anything on your RAZR. As far as unlocked phones go, cell one does not require a locked phone, all our phones are unlocked except the BB and other "smart" phones. Really anu unlocked phone, thta uses a SIM can be used on Cellone/ATT. Call Tier2 Tech Support at cell one. They will get you working again!

Re: so whos workin?
Jan 1, 2008, 11:41 AM
in the Shop Talk forum
:x Oh well, Another day, another ignorant customer. Happy New Year everyone.

Re: Whats going on with Sprint? Where are the new phones?
Dec 31, 2007, 6:30 PM
in the Sprint forum
Patience, it may take a while, remember Sprint is still playing WiMax, so the better "new" phones should be WiMax versions!