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User: gibson714

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These are the most recent forum messages posted by gibson714:

Re: More good news for Sprint! Read it and weep!
May 23, 2008, 3:18 PM
in the Sprint forum

And like I believe you are anything other than a first tier customer care rep. With the way you act on this site and some of the things you say there is no way I would believe you have any position that requires any sort of professionalism or class. You act like a fool and like a child. All that I meant by my statement of above store management was that I had a little more access to reports and ...

Re: More good news for Sprint! Read it and weep!
May 23, 2008, 1:05 PM
in the Sprint forum

How can I be a troll? I like Sprint. At least the product. The company can use some work.

Re: More good news for Sprint! Read it and weep!
May 23, 2008, 9:28 AM
in the Sprint forum

What is worse? A troll or a Fanboy? Hard to tell.

Re: AT&T customer service
May 21, 2008, 5:09 PM
in the AT&T forum

Drives me crazy when sales reps say " I am a sales rep not a customer service rep," unless you are paid off straight commission(which I know most Indirects are), then it is your job to do customer service. If you get an hourly wage, you are suppose to try and handle anything that walks into your store. If you don't believe that then tell ATT to take away your hourly pay and just pay you when you sell ...

Re: The REAL Deal behind the Sprint data Cap Policy for aircards
May 21, 2008, 12:06 PM
in the Sprint forum

I think the only real issue is that Sprint can no longer say "We are the only ones to offer unlimited data," when I worked for Sprint that was one of the key selling points against Verizon. It is obvious that hardly anyone will use 5Gb but Unlimited sounds better to the average customer who may not know exactly how much 5GB is. Wont really hurt them though because their Aircards and Data network are the best currently.

Re: Ha Ha T-Mobile is kicking your ass
May 19, 2008, 4:09 PM
in the Sprint forum

Your comprehension of the English language can use some work. This WHOLE TIME I have been talking about CONSUMER data and CONSUMER accounts. I have been saying that the Data Products the carriers are offering have not caught on with the average consumer. I have also said business,corporate, and governments are the ones who are using these products right now. Now for Sprint sharing Wimax with its competitors, their competitors are not going to use Wimax. ATT,Verizon,Alltel and I assume ...

Re: Ha Ha T-Mobile is kicking your ass
May 19, 2008, 4:00 PM
in the Sprint forum

Usually people who throw out insults do so because they are not intelligent enough to come up with a rational arguement or a informed opinion. Keep it up though, I have always found Keyboard Warriors to be quite hysterical and at the same time, pretty pathetic. GED?? Don't give me that much credit, I didn't even make it out of Junior High. So far, I am retarded,have a GED and work at Mcdonalds. With that background, I don't know how I have ...

Re: Ha Ha T-Mobile is kicking your ass
May 19, 2008, 7:40 AM
in the Sprint forum

And if it were booming like you stated, why do the carriers have to offer a free month service just to get people to sign up or make them have a data plan in order to get the phone at full discount? Like I stated, I use Data and I love it as I'm sure you do too and many others. My whole point is that is hasn't caught on to the masses YET, will it eventually, maybe, but not ...

Re: Ha Ha T-Mobile is kicking your ass
May 19, 2008, 7:25 AM
in the Sprint forum

What data do you have that shows Data plans are booming? What reports have you seen to show that every customer that signs up gets a powervision plan and keeps it for the entire length of their contract? Now for the 4G comment, you act like it is some underground secret.Noone needs to share their knowledge to T-mobile in order for them to get 4G services.It shows your lack of the Wireless Industry to not know that T-Mobile is not ...

Re: Ha Ha T-Mobile is kicking your ass
May 19, 2008, 7:12 AM
in the Sprint forum

"The Number One rule of any business is too make customers happy. If you cannot do that it does not matter how great your product or services are, you will fail. Now it seems to me that the CEO of the company understands that and is trying to make drastics changes" Reading is fundamental, try it sometime. I already said that the New CEO realizes that customer service is more important and trying to make drastic changes. Who is the one ...

Re: Ha Ha T-Mobile is kicking your ass
May 17, 2008, 12:52 PM
in the Sprint forum

Wow, you really are dense. DATA IS IMPORTANT, just not as important as Customer Service, Cost and Reliability. Without those it does not matter how fast your data speeds are or how many channels you can watch from your phone.That was my whole point. Sprint will not get itself out of its problems with Wimax alone. If Sprint does not repair its reputation for terrible customer service and reliability they will cease to exist. Now for Data Goal per unit, ...

Re: Ha Ha T-Mobile is kicking your ass
May 17, 2008, 8:38 AM
in the Sprint forum

I too own stock with Sprint and I hope they do well. Nowhere in any of my posts did I say I hope Sprint dies and that they have a terrible product. All I was saying was that Sprint is investing all its time and resources into high data speeds instead of trying to create some sort of stable ground to stand on. Now, I will try to spell this out as easy as possible, I DO think data ...

Re: Ha Ha T-Mobile is kicking your ass
May 17, 2008, 8:22 AM
in the Sprint forum

Couple mistakes I want to point out, 1. I do not work in the food industry. I actually work in Wireless, I am an Area Sales Manager for AT&T(One of the other companines along with T-Mobile that destroyed Sprint last quarter.) I also was an Area Manager for Sprint too up until about a year ago.Almost 5 years of time I put in with them. Now you do have more experience than me, I have been in Wireless 6 ...

Re: Ha Ha T-Mobile is kicking your ass
May 16, 2008, 3:56 PM
in the Sprint forum

I didn't say that noone cared about data, what I said was it was T-mobiles focus to get their Voice Network and Customer Care down first then worry about how fast their data speeds are and how cool it is to watch TV on a 2 inch screen. Unlike you, most people have jobs and don't have the luxury to sit around and watch 24 on their phone while downloading music. Again if you knew how to read, you would ...

Re: Ha Ha T-Mobile is kicking your ass
May 16, 2008, 12:29 PM
in the Sprint forum

What do you mean can't compare? For one they destroyed Sprint last quarter in pretty much every financial metric in the business.Not to mention they are probably the most profitable division of DT, even better than their European team. Also T-Mobile is widely considered to have the best customer service team in wireless. And where I live, which is a good size City, T-Mobile actually ranks higher than everyone else in call quality, fewest dropped calls etc. I couldn't even ...

Re: Ha Ha T-Mobile is kicking your ass
May 14, 2008, 6:08 PM
in the Sprint forum

My apologies then, for someone who is so important and qualified, you sure do come off as ignorant and stupid when you post. Now it has been awhile since I have been caught (LIEING??) about something. And as for my statement about PDA's and aircards not booming, being on the sales side and actually seeing the numbers I know that PDA devices and aircards make up a small number of the gross adds. As for T-Mobile, I know that you won't take ...

Re: Ha Ha T-Mobile is kicking your ass
May 13, 2008, 12:09 PM
in the Sprint forum

Wow, You are about as uneducated of a person I have seen when it comes to wireless. How is T-Mobile Trash technology wise? They use the same technology that AT&T and the vast majority of the world uses(GSM). I saw you also brought up the 3g arguement, yes they just launched it. But T-Mobiles business model was to create a great customer experience, great rate plans and strong voice network(Which by the way ranks higher than Sprint in pretty ...

Re:Hey cellenator
May 6, 2008, 1:01 PM
in the Sprint forum

You're, I've, I'll. Apostrophe, Look it up. If you are going to flame someone for their grammar, you better be perfect.

Re: Analysts are Morons
Mar 28, 2008, 11:02 AM
in the Nextel forum

For someone who has been in the industry for so long, you seem a bit misinformed a few things. First Google didn't "Vadge out" on the 700 mhz auciton. It was never their intent to win spectrum, their intent the whole time was to drive the bid up high enough to ensure Open Access. Second T-Mobile itself may not have the Capital, but T-Mobile is owned by Deutchse Telekom and they definately have the money to do so, especially with the ...

Re: sigh.. why do people still do this?!
Feb 22, 2008, 10:21 PM
in the Sprint forum

No, I was not trying to get a rise out of you. I was just stating the fact that you are almost obsessive compulsive when it comes to Sprint. Sounds like you are trying to convince yourself that you made the right decision in choosing Sprint. I enjoy my service provider,own stock in wireless and work in wireless but I would never put that much faith in any company whose top interest is taking your money. To each their own. ...

Re: sigh.. why do people still do this?!
Feb 22, 2008, 7:45 PM
in the Sprint forum

Your infatuation with a cell phone provider is mind boggling to say the least. Unbelievable.

Re: irony of at&t Q4 results...
Jan 30, 2008, 3:21 PM
in the AT&T forum

Let me ask this to thep proponents of Universal Healthcare. How do you plan to pay for it? There are two ways to pay for it. Either Increase taxes or cut spending somewhere else. How about we cut Education Spending, Defense Spending? Research for Cancer, AIDS, get rid of that also. Anyone that believes that Healthcare would be "free" is totally naive. Do I think there is a healtcare problem in the U.S.? Yea, especially in the small business sector. Does ...

Re: irony of at&t Q4 results...
Jan 26, 2008, 12:37 PM
in the AT&T forum

Well maybe if americans weren't so fat and lazy then we wouldn't have to pay higher costs for healthcare. This may fly over some of your heads but when people are sick more often and visit the hospitals more often that costs Employers money. So when you have the obese, smokers,drinkers etc going to the doctor all the time because their immune systems cannot handle common illness then of course employers are going to raise cost of insurance. Why ...

Re: yes
Dec 15, 2007, 11:25 AM
in the Sprint forum

Data has supposedly been the "big thing" in wireless for 4 years now. A company cannot hang its future on having a fast data connection, watching tv on a phone. The vast majority of data being used is text messaging. When companies report data arpu. Most of it comes from Text. Whether anyone on here wants to believe it or not 90% of consumers(Non Business) could care less if their phone has fast download speeds. The most important things ...

Re: Anybody a corporate or indirect T-Mobile employee in Columbus, OH?
Oct 31, 2007, 6:49 PM
in the T-Mobile forum

Maybe it has already :)

Re: Anybody a corporate or indirect T-Mobile employee in Columbus, OH?
Oct 30, 2007, 8:12 PM
in the T-Mobile forum

It is not as bad as you are making it out to be. Trust me.

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