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User: Steeners

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These are the most recent forum messages posted by Steeners:

Re: Worst thing you've said to a customer
Nov 8, 2007, 3:35 PM
in the Shop Talk forum

Yeah, I love the conspiracy customers and the ones who also complain about the taxes on the bill and tell us to credit them.

Re: Worst thing you've said to a customer
Nov 8, 2007, 2:52 PM
in the Shop Talk forum

YAY! What I have always wanted to tell someone. :D

Re: Worst thing you've said to a customer
Nov 8, 2007, 2:09 PM
in the Shop Talk forum

:lol: :lol: :lol: :lol: I love shocking people like that. I just can't take it when customers think they can talk to us as if we're not humans.

Worst thing you've said to a customer
Nov 8, 2007, 2:02 PM
in the Shop Talk forum

The other day this lady was upset because I couldn't access her account due to the billing conversion going on at Sprint, and she said I was REFUSING her service and she was going to cancel all of her lines. I said, "That's Great, I am very glad." I have also cussed at a customer once who was getting verbally abusive. What are all of your experiences?

Re: Store reps are next
Nov 8, 2007, 1:22 PM
in the Article: Sprint to Prorate ETFs, Improve Customer Service forum

I agree again. I would love to get more sales in my store rather than fixing telesales mistakes. :wink:

Re: Store reps are next
Nov 8, 2007, 1:15 PM
in the Article: Sprint to Prorate ETFs, Improve Customer Service forum

I have to agree with both of you, really the problem comes from everywhere, stores and over the phone. There are way to many misinformed representatives out there.

Re: asdf
Nov 7, 2007, 7:33 PM
in the UIQ (Symbian) forum

WOW! it works! I just got to alot of sites that were blocked before. :o

Re: hate to brag!!!
Nov 1, 2007, 8:32 PM
in the Shop Talk forum

NO WAY! That would be one great paycheck. I am jealous. :twisted:

Re: What is the toll free number to Sprint escalation?...
Aug 9, 2007, 7:38 PM
in the Sprint forum

Yeah...sprint retentions, not escalations, is 1-877-766-7697. 8)

Re: sprint gets funny with advertising
Aug 3, 2007, 10:49 AM
in the Sprint forum

Wow...that was hilarious :lol:

Re: t-mo, vzw, sprint, or att
Aug 1, 2007, 3:57 PM
in the General forum

I would recommend checking the service coverage on all of the carriers websites to make the best educated decision. I have Sprint, and have not yet had a dropped call. BTW, I live in the Portland area. And if you're interested in fast data on a phone it's gonna be with Sprint. Customer service just depends on what person is assisting you on any particular day. The plans with Sprint are also affordable with ...

Re: Katana DLX e-mail issue
Jul 30, 2007, 1:45 PM
in the Sprint forum

Hey Thanks! It worked! :o Do you know of a site that lets sprint employees know of phone issues like this, and how to resolve them? Even my local S&R center didn't know of this issue, or how to fix it. :?

Katana DLX e-mail issue
Jul 30, 2007, 1:12 PM
in the Sprint forum

Does anyone know about this? I just tried to access e-mail through messaging on THREE DIFFERENT katana DLX's, and it completely freezes the phone and I have to remove the battery to reboot. Does anyone know how to fix this. I tried calling Sanyo twice, and got no help! :(

Katana DLX e-mail issue
Jul 30, 2007, 1:11 PM
in the Sanyo forum

Does anyone know about this? I just tried to access e-mail through messaging on THREE DIFFERENT katana DLX's, and it completely freezes the phone and I have to remove the battery to reboot. Does anyone know how to fix this. I tried calling Sanyo twice, and got no help! :(

Re: Taking the baby off the nipple..
Jul 11, 2007, 11:47 AM
in the Sprint forum

Wow. So after you all got your notices and called customer service they stilll weren't able to work with you? That is shocking. I can understand the average customer taking advantage of free roaming and Sprint being unhappy with that, but our own military? There should have been no hesitation to assist all of you with this situation. Good luck with everything, and thanks for all your hard work. :wink:

Re: Taking the baby off the nipple..
Jul 11, 2007, 11:24 AM
in the Sprint forum

What have they done wrong in terms of military personnel? They get a monthly disocount.

Re: Is Sprint getting any new cool phones in? Preferably a cool slider?
Jul 11, 2007, 11:14 AM
in the Sprint forum

The best thing out that is a slider from Sprint is going to be the Mogul PPC 6800. It's a slider with windows mobile 6.0.

Re: Customer Service Lacking in USA.
Jul 10, 2007, 7:20 PM
in the Article: Sprint Cancels Difficult Customers' Contracts forum

jayshmay, you need to understand that Customers that abuse the system are the barrier to customer service. They are the ones who ruin it for everyone else and that is why the "policies" are there. Sprint is definitely making the right decision. adn the customers are getting their entire bill balances wiped out AND the terminaiton fees waived, why is anybody complaining???? :?

Re: I'de be pissed...
Jul 10, 2007, 6:26 PM
in the Article: Sprint Cancels Difficult Customers' Contracts forum

You are obviously an uninformed and naive individual. Yes, 25 calls a month is ridiculous. Obviously these people getting drop-kicked have nothing better to do then abuse the system. Good riddance! :lol: BTW, the company won't be out of business by dropping 0.001% of it's worst customers.

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